Questions & answers

FAQ

Questions & answers

Here Household staff employers will get answers to most of your potential questions. Of course, you are always welcome to contact us.

Household staff FAQ

Why use household staff agencies?

A domestic staff recruiter will take the pressure off you to find staff. If you are looking for a high standard of domestic staff, coming to an agency like our gives you that peace of mind and guarantee of quality. You know that we are here for you through the hiring process and afterwards to make sure you’ve found the perfect domestic help for your home and family.

Why use Bespoke Bureau Household staff agency?

Bespoke Bureau is known as the most exclusive agency to hire household staff with. We are based in London’s Mayfair where we operate on a global scale. Needless to say, our clients are HNW individuals with the most discerning requirements. Our dedicated recruitment consultants will help you hire household staff. Obviously, we do the hard work for you. Your individual home and lifestyle requirements will be in our capable hands. Finally, we have an unrivalled selection of available household staff on our books. Most are well known to us and have worked for our VIP clients before.

Who hires household staff with Bespoke Bureau?

Amazingly enough, we have a wonderful client base consisting of high net worth individuals, royal families from across the globe, 5-star hotels, super yachts and other luxury settings. Interestingly, the vast majority of our clients have been with us for a number of years. Of course, some of our clients hire their entire fleet of staff with. On the flip side, some clients hire one member of staff from us. Obviously, it is our job to make your life easier and therefore, we will see that you get the staff that you need. Finally, no job is too big or small for the agency.

What are the benefits of using a household staff agency like Bespoke Bureau?

  • First of all, we can offer an unrivalled 12 month placement guarantee.
  • Secondly, we don’t advertise! Similarly, all staff comes recommended to us.
  • Thirdly, all our candidates and clients come to us by word of mouth.
  • Bespoke service – Just like our name suggests, we offer a tailor-made VIP service.
  • Quick and Efficient – Thanks to our large database of vetted staff, we will get you options straight away.
  • We save you valuable time by only introducing you to closely matched staff.
  • Top vetted candidates – All our staff have 5 years + relevant experience, top references and other checks.

What household staff can I hire?

To meet the demand of our Clients by offering a wide variety of service staff:

  • Housekeepers
  • Maids
  • Domestic Couples
  • Butlers
  • Private Chefs
  • House Managers
  • Estate Managers
  • Palace Managers
  • Personal Assistants
  • Private chauffeurs/drivers
  • Nannies
  • Carers
  • Maternity nurses
  • Hotel Staff

We specialise in Filipina housekeepers and have a large selection to choose from.

To sum up, an extensive database of top domestic staff is available for you.

What makes Bespoke Bureau the best Household Staff Agency?

First of all, our Domestic Staff are considered the best in the industry. Read why here:

  • Bespoke Bureau place domestic staff candidates with the world’s Elite.
  • In the light of our clientage’s high-profile, our vetting procedures are strict.
  • Also, to register with us, candidates must come recommended.
  • Moreover, our candidates come to us via word of mouth. As well as via our training Academy.
  • Face to face meetings are in place to register candidates. Equally, when needed, we meet candidates over Skype.
  • Work history, education, training is verified.
  • In the same fashion, references from earlier jobs are checked.
  • Uniquely, we only register domestic staff candidates with at least 5 years work experience.
  • Candidates are asked to prove a complete work history list to us. The list should contain all contact details of ex employers.

To conclude, our candidates are of a very high standard.

What makes your domestic candidates stand out?

The domestic staff candidates on our books are unique:

  • At least 5 years’ experience in the field they work in
  • Moreover, we only consider candidates who have already worked in the field of which they seek work
  • They need to have stayed long term (3+ years) in at least one role but ideally in most their previous roles
  • The right to work in the UK or the location where they seek employment
  • Excellent checkable references
  • A clear criminal record (DBS)
  • The ability to meet with our clients in person

Of course, in the light of our clientage’s high-profile, our vetting procedures are strict.

  • Also, to register with us, candidates must come recommended.
  • Moreover, our candidates come to us via word of mouth. As well as via our training Academy.
  • Work history, education, training is verified.
  • In the same fashion, references from earlier jobs are checked.
  • Candidates are asked to prove a complete work history list to us. The list should contain all contact details of ex employers.

To conclude, our candidates are of a very high standard.

Do you have Filipino domestic staff available?

Uniquely, we specialise in the placement of Filipina housekeepers, Filipina nannies and also Filipina carers.

Filipina Housekeepers are much sought after and have a large selection of candidates on our books. Filipinos have often been brought up with strong family tradition. Moreover, they come from tight knit communities where mutual respect are instilled from an early age. English is taught in school. As a result, our Filipina housekeepers often speak great English.

A few attributes that apply to our Filipina Housekeepers:

  • Hardworking
  • Honest
  • Kind
  • Loyal
  • Discreet
  • Naturally caring
  • Have great respect for their employer
  • Excellent Housekeepers
  • Flexible
  • Great cooks

The popularity of Filipina domestic staff is hardly surprising

Unsurprisingly, we have learnt that our Filipina housekeepers and nannies are valued and treated with the respect that they deserve. We hear so many lovely stories about how Filipina Housekeepers and Nannies help to bring up children. Moreover, they help to keep homes to the highest level. Similarly, they keep everyone well fed – even your dog!  It is no wonder that they are valued for their calm but caring personalities.

Domestic Worker visas for Filipina housekeepers

Something that many of our clients don’t know is that it is now almost impossible for a Filipina housekeeper to come to the UK to work. This is because it is now not possible to get a Domestic Worker visa if they do not already have a European passport (or are married to someone with a European passport). However, we have an excellent selection of Filipina housekeepers UK to choose from.

Do you offer a replacement guarantee?

We want you to have complete peace of mind. With full time permanent placements, we can provide an entire year of guarantee, ensuring that we are here for you no matter what little hiccups might occur. Ask your recruitment consultant about this offer.

How does the recruitment process work?

Contact us

Contact us by phone or email. Tell us about your domestic staff recruitment needs. We will listen, ask some questions and put together a job spec. We will send you our agency information and terms.

Review Cvs

Soon after you have agreed to our terms, we will submit hand selected suitable candidates for you to review. We will arrange meetings in person or by video upon your request. You have the option to trial staff too if you wish.

Job offer

Once you have found your ideal match, it’s time to make an offer. We will help you draft one if you wish. Similarly, we will help you with the employment contract and other logistics.

Follow up

We will stay in touch with you and your new staff member throughout the placement period, however long. We are here to offer advice and support.

How do I sign up with the Bespoke Bureau domestic staff agency?

Contact us by phone or email. Tell us about your domestic staff recruitment needs. We will listen, ask some questions and put together a job spec. We will send you our agency information and terms.

Soon after you have agreed to our terms, we will submit hand selected suitable candidates for you to review. We will arrange meetings in person or by video upon your request. You have the option to trial staff too if you wish.

Do you offer after care and support at the Household staff agency?

We will stay in touch with you and your new staff member throughout the placement period, however long. We are here to offer advice and support.

What training can I book for my household staff?

  • Butler training
  • Silver service training
  • Service etiquette training
  • Table management
  • House management training
  • Maternity nurse training
  • Laundry & wardrobe management
  • Valeting skills
  • Communication & cultural differences
  • Etiquette & protocol
  • Wine and food pairing
  • VIP service
  • Meet & greet service
  • Coffee & tea service

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