Questions & answers

FAQ

Questions & answers about the British Butler Academy

Here you’ll get the answers to most of your questions. Of course, you are always welcome to contact us.

FAQ

Why train with the British Butler Academy?

All of our training courses are popular and get booked up fast. Sara Vestin Rahmani and her famous Bespoke Bureau Butler Academy are always seeking to improve standards of excellence. We are the only Butler training academy in the world recommended by the British Butler association. We have an outstanding reputation. Moreover, we are a mobile Academy where the teacher always travels to you. Also, we operate in all corners of the globe. We offer private training where the teacher comes to you. For your satisfaction, we allow a maximum of 12 students per course to ensure everyone gets the teachers attention. Uniquely, students get to practice their skills in their place of work. As a result, they learn fast and will be able to hit the ground running when we leave.

Who teaches at the British Butler Academy?

All British Butler Academy teachers have at least 10 years experience in their specific expert field. Our teachers are trained by our master trainers at the Butler Academy’s HQ. The British Butler Academy is a Franchise so we make sure that the standard or training is identical anywhere in the world that you train with the British Butler Academy. The teachers have regular reviews with our management to ensure that they are always up to date with their teaching skills and therefor able to offer you elite training at all times.

What should I wear to the Butler Academy?

You should wear smart attire, suitable to the type of work you do. For example, you can wear black bottoms, white shirt and black shoes. However, it is important that you are comfortable and can move freely as the training we conduct is practical. Please wear your hair up and limit any make up. Cover up any tattoos and piercings. Be hygienic and clean.

Who trains with the Butler Academy?

The Butler Academy trains all types of domestic and hotel staff as well as yacht crew. The academy is open to the public who wish to enter this exciting field of work. It is also suitable for those who opt to excel in their current service role.

How is the training conducted?

To ensure that the students get the most out of our courses, our programme offers practical hands-on training in a real life setting. This ensures a high quality training model and we make sure that all students learn all the skills inside and out. We also offer theoretical knowledge by discussion. Moreover, all students will get their own PDF handbook.

How long are the Butler Academy’s courses?

All courses we offer are tailor-made. This means that training can run from 2 days up to 14 days or as per your specific requirments.

Where is the Butler Academy located?

The British Butler Academy is based in The Strand London. However, we are a mobile Academy that travels across the UK and around the Globe to conduct training courses. Uniquely, we offer training at clients homes, onboard luxury yachts, in students homes or places of work.

What is the entry criteria to the British Butler Academy?

There is no entry criteria other than a genuine willingness to serve and a passion for the industry. The Butler Academy’s courses are suited to all ages and all people interested in working as a Butler or excelling in the Butler or Private service/Hotel service/Yacht industry.

You should be 18 to join the British Butler Academy or be 16 with a parent certificate.

How do I know that the training is authentic?

The certificates you gain from us are recognised worldwide and will likely help you find a job or improve your CV fast. We are the only service training academy accredited by The British Butler Association.

Is there some form of guarantee with you?

Although we do not give refunds, all our students are welcome to contact the teacher with questions after the training is completed. As a result, we can almost guarantee 100% satisfaction.

When will I receive my British Butler Academy Certificate?

The completion certificates will be handed out at the end of the course and are very sought after in the industry. Everyone who participates at the British Butler Academy gets an attendance certificate. We can sometimes offer formal assessments (theoretical or practical) if you wish at an extra charge.

Will I get a training reference?

If our teacher or the Academy management believe that you were a great student and deserve an endorsement from the British Butler Academy then we may provide you with a reference. This is, however at the discretion of the director, manager or teacher.

Will The British Butler Academy find me a Butler job after the training?

The British Butler Academy is also a domestic staff recruitment agency. Once you have trained with us, we may be able to find you a suitable position or internship. However, there is no guarantee.

A snap shot of what you can learn at the British Butler Academy:

  • Butler service
  • Silver service
  • Housekeeping
  • Front of house training
  • Table management
  • House Management
  • Front of house service
  • Laundry & Wardrobe Management
  • Maternity nurse training
  • Yacht service
  • Yacht interior (housekeeping)

Who can book training with The British Butler Academy?

Employers of domestic staff wanting their staff to improve or learn a new or specific skill. Individuals looking to enter or excel in the private or corporate service industry. Yachts and Yacht management companies. Luxury Resorts and Hotels. Restaurants and private member clubs. We take all sorts of different bookings. In all instances we travel to you.

What does a butler do?

A butler can work in a private or corporate setting. It is the butler’s responsibility to understand the guests needs. He/she is in charge of making sure they are kept happy at all times. This can be a tall order and requires utmost confidence, patience, training and excellence. You will need to be able to trouble shoot and problem solve. You will need to think one step ahead. Butler Training with us is known to produce the world’s Elite butlers.

How much does it cost to train at The British Butler Academy?

Pricing start at 500GBP per day plus VAT. Group training start at 800GBP per day plus VAT. Enquire within for more details, deals and offers.

How to book training with The British Butler Academy?

Contact us on +442032900142 or e-mail us on info@bespokebureau.com



Amazing training!

Thank you so much Sara for the amazing training. Simon, the teacher was amazing. It was worth every moment. We want your teacher to fly out and train the whole team here. 

Nana Opoku, PA President of Ghana



Enjoyable!

Good morning Sara, We all really enjoyed the training. It was very beneficial for us as a team and we feel like we are all on the same page. Simon was absolutely great so please thank him for us! 

Lauren Seymour, Purser MY Al Raya Super Yacht



I became an expert!

So much fun at the silver service training. I am a waitress who booked myself private training in silver service and am now a qualified silver service waitress. Fab!

Cecila Hut



Superb!

Thank you! Superb training. Paul was fab and the course team very professional. We will use you again and I have recommended you to other hotels on the strip. 

Kimberly Mantle

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