First of all, we want you to know that we run excellent training in silver service all year around. Moreover, the courses are based in central London. Book short or long courses with us. Also, you can attend the course in a group or privately.
Who can book?
In fact, this hands on Training where you will learn Silver Service is ideal for:
All service staff.
Hotel and restaurant service staff.
Anyone else who wants to become an elite service professional.
Why our Silver Service Training school?
Especially relevant is that a high percentage of today’s hospitality staff need the skills of silver service. Although silver service is an old-fashioned type of service, it is popular. Needless to say, with this skill on your CV, new doors will open. Similarly, higher paid jobs may be in short reach. Let our specialist teachers show you all the tricks and tools of the trade.
Master the technical skills to carry out silver service.
Learn how to carry and clear with style and finesse. Present and Serve wine correctly.
Know when and where to apply different styles of service, protocol & etiquette.
Become a polished professional!
Our Silver Service Training school offers courses easy to understand. We follow a standard structure designed to cover every aspect of service that a waiter/ess will need. The course has been developed over many years of practical training to offer the knowledge, techniques and ability to excel and progress at the highest levels of the hospitality industry. Of course, our courses give you everything you need to know and understand to offer excellent service to guests at a silver service level.
The training content:
pre service management
presentation and hygiene
We travel globally to give basic and advanced Courses
Interestingly, our teachers travel across the globe to deliver silver service courses to various establishments looking to polish their staff or up their game. Of course, the ROI is fast and our corporate clients ask us to come back year after year.
How to find training in silver service that doesn’t cost too much:
Of course, these type of corses often cost a lot. Instead, we try to keep our prices down so that you can excel in your job. In fact, our training pricing is as low as 500GBP per day plus VAT.
Real life training:
First of all, we offer individual training where you can excel fast.
Secondly, you can book with your crew or with a friend. Indeed, small groups make the training easier.
Thirdly, we offer practical curriculums that are easy to understand.
Last but not least, become the best in the industry.
History of Silver Service
Silver Service has been around for hundreds of years. However, unless you have eaten at very high end restaurants, stayed in the best hotels or worked in wealthy homes, you may not have experienced silver service dining. Silver Service originates from the 17th and 18th century in upper class Britain, and it has been admired. Moreover, it has set the bar for dining across the globe.
Service from the left
Interestingly, silver service is a method of food service that is performed from the left side. The guest right of the host or principal is served first. Interestingly, often a female. The reason is because as they are typically the most prominent guest of the principal. Then the service continues clockwise. Also, plates and glasses are cleared from the right.
So, with silver service you stand behind the guest to their left side, holding the supporting silverware with your left hand and serving the food with your right hand. This technique requires a great deal of practice and dexterity.
The host forms part of the service
Traditionally the main course at a formal dinner is roast beef, fowl or game. Significantly, this will often be served on a platter which is traditionally presented to the host for them to inspect. Moreover, they will indicate if they are happy for service to commence. On the contrary, in a hotel or restaurant, these are not presented to the host as the maitre’d will do the inspection before food service begins.
Some topics we cover include:
How to deal with glasswear on the table for the duration of the meal
Deserts and chocolates or glaceed fruits
The art of clearing the table before pudding is served
Crumbing the table.
Some Silver Service Training Tips:
Make eye contact if culturally appropriate.
Always be well presented.
Offer help with coats.
Be patient and allow guests to enter and sit down
Be discreet and professional and don’t get over excited by a celebrity
If a guest offers you their hand to shake, you should always do so. If you are wearing gloves you should remove it and shake their hand. As a general rule, never offer your hand first.
Pay attention, if you see a guest needs additional help, always offer to assist.
Let the service flow. Make your greetings natural and respectful, and don’t force interactions.
Read non verbal signals. If a guest is angry, upset or nervous, try and ensure they are relaxed by offering a professional service.
When guests leave, smile and thank them and help them with their coats and outerwear.
Offer to escort guests to their waiting vehicle if appropriate
If there has been a problem, take a record of it and follow the establishments protocol.
Certificate to further your career
Of course, many restaurants are looking for staff that can effortlessly flow between casual and formal dining areas and beyond. Also, always offering the level of service that builds repeat customers. Importantly, our courses are designed with this simple goal in mind.
When you complete the course, you will be awarded with a certificate that will outline exactly what you have learnt which will be invaluable for gaining employment in the future.