If you are looking to learn silver service skills, this is the place to be. Uniquely, our teachers travel to you or your place of work to carry out the training.
Impressively, designed for Stewards and Stewardesses (and anyone else) who are new or old to the yachting industry, our courses are popular. Come and learn new skills for food service onboard or join us to excel your career. Interestingly, our course is aimed at providing you with all the skills for professional service. Also, to give you an understanding of your guests and what you need to do to give first class service. Hurry up and find a Silver Service training course before you start the new season. Uniquely, we offer courses to fit your season with peaks when we know you are off duty and preparing for your next season.
Needles to say, silver service training courses can be hard to find. We therefore suggest that you contact us. Impressively, we are the only Silver Service academy where the teachers travel to you. Therefore, you can train on site, at your chosen site or onboard the yacht where you work.
Of course, these type of corses often cost a lot. Instead, we try to keep our prices down so that you can excel in your job. In fact, our training pricing is as low as 500GBP per day plus VAT per person. Similarly, our group training is rated as low as 800GBP plus VAT per day.
Real life training:
First of all, we offer individual training where you can excel fast.
Secondly, you can book with your crew or with a friend. Indeed, small groups make the training easier.
Thirdly, we offer practical curriculums that are easy to understand.
Last but not least, become the best in the industry.
History of Silver Service
Silver Service has been around for hundreds of years. However, unless you have eaten at very high end restaurants, stayed in the best hotels or worked in wealthy homes, you may not have experienced silver service dining. Silver Service originates from the 17th and 18th century in upper class Britain, and it has been admired. Moreover, it has set the bar for dining across the globe.
Service from the left
Interestingly, silver service is a method of food service that is performed from the left side. The guest right of the host or principal is served first. Interestingly, often a female. The reason is because as they are typically the most prominent guest of the principal. Then the service continues clockwise. Also, plates and glasses are cleared from the right.
So, with silver service you stand behind the guest to their left side, holding the supporting silverware with your left hand and serving the food with your right hand. This technique requires a great deal of practice and dexterity.
The host forms part of the service
Traditionally the main course at a formal dinner is roast beef, fowl or game. Significantly, this will often be served on a platter which is traditionally presented to the host for them to inspect. Moreover, they will indicate if they are happy for service to commence. On the contrary, in a hotel or restaurant, these are not presented to the host as the maitre’d will do the inspection before food service begins.
Some topics we cover include:
How to deal with glass wear on the table for the duration of the meal.
Deserts and chocolates or glaceed fruits.
Also, the art of clearing the table before pudding is served.
Crumbing the table.
Some Silver Service Training Tips:
First of all, make eye contact if culturally appropriate.
Always be well presented.
Offer help with coats.
Be patient and allow guests to enter and sit down.
Be discreet and professional and don’t get over excited by a celebrity.
If a guest offers you their hand to shake, you should always do so. If you are wearing gloves you should remove it and shake their hand. As a general rule, never offer your hand first.
Pay attention, if you see a guest needs additional help, always offer to assist.
Let the service flow. Make your greetings natural and respectful, and don’t force interactions.
Read non verbal signals. If a guest is angry, upset or nervous, try and ensure they are relaxed by offering a professional service.
When guests leave, smile and thank them and help them with their coats and outerwear.
Offer to escort guests to their waiting vehicle if appropriate
If there has been a problem, take a record of it and follow the establishments protocol.
Certificate to further your career
Of course, many restaurants are looking for staff that can effortlessly flow between casual and formal dining areas and beyond. Also, always offering the level of service that builds repeat customers. Importantly, our courses are designed with this simple goal in mind.
When you complete the course, you will be awarded with a certificate that will outline exactly what you have learnt which will be invaluable for gaining employment in the future.