Impressively, The British Butler Academy offers training for all guest service staff. We all know that quality service is the key for success and your brand identity. In fact, 90% of the quality of the product is based on the achievement and attitude of the staff how they treats guests. Actually, we truly believes that elite service is the most valuable tools to set the level of the service of any hotel. To summarise, you will soon see a ROI and a rise in profit once we have trained your staff.
Cost of the Hotel butler training course
In fact, you can book our training for as little as 800GBP plus VAT per day. Of course, our exact fee structure is tailor made depends on the capacity of the hotel/resort/yacht and the number of students.
Why our Hotel butler training course?
Interestingly, the role of a Resort Butler is constantly changing to meet the demands of world travellers. Therefore we equip our students with the professional tools necessary to accommodate the needs of their guests.
Of course, our Butlers are trained on service quality, stay satisfaction, follow-up and management of complaints. Obviously, all of which allows him/her to offer a highly personalised service. Moreover, the Resort Butler is the cornerstone of a highly personalised service that guarantees high quality standards.
The importance of Butler Training resorts
Impressively, the variety of duties a modern hotel butler can perform is the most effective way to keep a consistent level of service towards your guests. Needless to say, a professionally trained butler will be able to work across departments. He or she will keep costs under control and will be seen by the guest as a trusted line of direct communication for all his needs. Whether it is laundry, restaurant reservations or housekeeping requests.
With the above in mind, our butler training focuses on the multi tasking capabilities of the butler coupled with the right verbal and non-verbal language.
What’s on offer?
first of all, guest service training
secondly, front of house training
thirdly, butler training
also, valet training
silver service training
of course, standardising your operation
trouble shooting & interim management
finally, quality management through mystery visits
The future of hotels
Of course, we firmly believe that service is the future of hotels. In fact, the human interaction with the guest is what can set your hotel apart. Uniquely, our training is tailored to your identity, your culture and location. And since a hotel is a home away from home, it should be unique because of the people working there.
Impressively, The British Butler Academy with it’s popular butler training course has a proven track record in training hotels and resorts worldwide. Upon implementing our strategies, we guarantee a rise in guest satisfaction and retention. Are you ready to grow?