Uniquely, we offer Hotel Front of House Staff Training at The British Butler Academy. Impressively, we offer the only accredited Hotel Service Training in the world. Moreover, our Hotel Front of House Staff Training has teachers available across the globe. Also, we mostly work with 5 star hotels as well as other high-end service establishments but we are also happy to help 4 star hotels become 5 star hotels, and similar.
Hotel Front of House Staff Training – What’s on offer?
First of all, reception training
Secondly, front of house training
Thirdly, hotel concierge training
Moreover, butler department set up
Of course, housekeeper training
Also, hotel management training
Importantly, hotel butler training
Mystery shopper service
Also, Food & Beverage training
Finally, Finishing school
Hotel Front of House Staff Training – our methods
Noteworthy is that our Hotel Staff Training courses run with a 95% success rate. Needless to say, they offer a great return of investment. The Unique courses are designed to achieve excellence in luxury hospitality. The Hotel service courses are designed to ensure that a guest’s first impression is the right one. From the moment of arrival to the moment of departure.
The courses we teach your staff:
first of all, attention to the detail
interestingly, cultural differences
of course, hygiene
also, polite conversation
also, tact and etiquette
last but not least, discretion
Why choose our Training?
Needless to say, today’s 5 star guests are discerning. In fact, they expect the best. Therefore, offering GOOD guest service is no longer enough. Instead, these days Guests of high-end hotels and resorts expect unforgettable 5 star tailored guest experiences. As a result, we shall assist your Establishment to achieve just this. Last but not least, up your trip advisor reviews or star ratings today with our Training
£500-1500 per day depending on numbers and the type of training and length. The more advanced the more expensive.
1. Prices are per course excluding VAT.
2. The ideal number of students are 10 per teacher.
3. Training is held on-site at the hotel booking each training course.
5. You pay extra for flight, transfer and stay if you require the trainer to fly. We have trainers across the globe so it usually does not cost too much.
Sara Vestin Rahmani
Bespoke Bureau & British Butler Academy
Main phone: +44 (0) 2032900142