Service Etiquette Training Hotel
In brief, contact us on +442032900142 or email@example.com for more information on how to book Service Etiquette Training Hotel with us.
Service Etiquette Training Hotel
Training in service etiquette for your increased top reputation
Impressively, our Service Etiquette Training Hotel focus on:
- First of all, personal presentation
- Moreover, communication skills including conversation and listening.
- Also, body language and eye contact.
- Of course, posture and dress code.
- Etiquette & Service language excellence.
- Finally, elite service providing.
The role of the hotel service staff:
Needless to say, is the service staff responsibility to understand the guests needs. Moreover, they are in charge of making sure guests are content. Obviously, this can be a tall order and requires utmost confidence, patience, training and excellence. Also, you will need to be able to trouble shoot and problem solve and you will need to think one step ahead. Finally, our Service Etiquette Training Hotel will make sure your staff are up to their roles.
Service Etiquette Training Hotel – who can book our courses?
See that all your hotel service staff are as good as they can be
First of all, Hotels, Resorts and restaurants can book this course. Moreover, we offer the course in different levels depending on the skills and experience of your staff. Also, we will teach the team how to work together and give an excellent service for your discerning clientage. Needless to say, we offer the Service Etiquette Training Hotel for service staff of all levels. Finally, we also offer training for housekeepers, maids, front of house, concierge and more so need is too big or too small for us.
Our way to understand your needs
Importantly, when you contact us, we will initially consult with you and discuss your training requirements. Furthermore, The Service Etiquette Training Hotel team will then send you a proposal that we see fit. Also, they will later be making a curriculum suitable to your exact needs in order to later carry the training to the exact requirements of each property. For example, this may be to improve guest service or to introduce a new butler style service for their guests. Moreover, the courses we give are tailored to meet the requests we receive. Also, if you are not sure what you need then we can also help.
Master the skill of top service
Our Service Training Hotel will keep you going for years.
Impressively, our Service Etiquette Training Hotel includes an option to train a head trainer. As a result, this way you can continue performing, reviewing and educating your team or new team members on an ongoing basis. Finally, we can also come back and visit you several times every year to make sure that the level of service is kept high always.
Service Training at what locations?
Importantly, our Service Etiquette Training Hotel is delivered on site at your hotel or resort and the course is normally delivered in 5 days or longer.
Why use us?
Service Etiquette Training Hotel delivered on site to you
Needless to say, we all know that excellent hotel service is hard to find these days and to ensure total guest satisfaction for the upmarket clientage, you need to offer them a unique service. Of course, your service team must be the best of the best and this sets the tone for the entire hotel.
Our training is developed to teach your team to be:
- Great with one-on-one service or team service.
- Run from the top down.
- Able to get enjoyment out of service.
Bespoke Bureau are considered the best of the best
Importantly, we cannot stress the hotel industry’s need for Emotionally Intelligent and Spirited Staff and to get a perfect service team you need staff with training, understanding and common sense. Of course, all service staff must have emotional intelligence and this means intuitive people sense, empathy, and genuineness. As a result, our training is developed with the above in mind.
Up your ratings on trip advisor
Obviously, all the top rating hotels on trip advisor are up there due to their level of service. Of course, this is the ONE most important factor in guest satisfaction. It’s even more important than state of the art design and in order to offer good service you need good staff. Finally, to get good staff you need systems, training and quality control.
We will see that your team are:
- of five-star standard when we leave
- able to think things through before acting
- have a sense of priority
- able to pay attention to detail
- able to follow-through
- highly efficient
Student at the London Butler training company
Sample modules :
- Protocol and Etiquette
- Concierge training
- Hotel Butler excellence
- Guest etiquette
- Setting up a Butler department
- Setting the Scene
- First Impressions
- Body Language
- Guest Arrival
- Garment Care and Laundry (Valeting)
- Silver Service
How to book the Service Etiquette Training Hotel:
Finally, e-mail us on firstname.lastname@example.org for more information
Impress your guests
Watch a video from our training here
Bespoke Bureau and The British Butler Academy