Needless to say, most 5 Star Exclusive Resorts are now giving guests the opportunity to have a dedicated butler. In fact, some exclusive resorts dedicate some certain suites for butlers and offer the butler service as an extra or exclusive service. Impressively, the idea is to give the guest a more personalized service. Also, butler service gives guests the opportunity to have someone to look after them for the duration of their stay, from checking in to checking out.
Unique & Intensive On-The-Job Butler Training resort
Proudly, we offer a unique Resort Butler Training Program to assist Resorts and Hotels. As a result, their butlers will be able to deliver a unique and mind blowing experience to their guests.
We understand that every Resort operates in unique way. Hence we work to offer Resort butler training in a more tailored approach as opposed to the one-size-fits-all-approach. Of course, we work with your exciting standard operating procedures (SOPs). Moreover, we find ways to develop a more effective and unique way of offering your service.
Special guest care
Needless to say, in today’s hospitality world, it i important to always find ways to better your guest experience. This will ensure more business as guests do the marketing for you you. Importantly, your resort needs to remain unique. With this in mind, our specialist butler training is designed for Resorts all over the world. Of course, we cover all aspects of the butler job within a refined resort. Highest service standards cannot be achieved without intensive training to your staff. Therefore, we are here to assist you make the best out of your staff by providing our unique & intensive Resort butler training. We aim to offer butler training that is unique to your Resort.
The Butler’s role:
Obviously, it is the butler’s responsibility to understand the guests needs. Moreover, they will be in charge of making sure they are kept happy at all times. In fact, this can be a tall order and requires utmost confidence, patience, training and excellence. Furthermore, they will need to be able to trouble shoot and problem solve. Actually, they will need to think one step ahead.
Butler Training resort – Who can book?
Of course, all refined Hotels and Resorts can book this course. Both if you already have a department for butlers or are looking to set one up. Importantly, we offer the course in different levels depending on the skills and experience of your staff. We will always teach the team how to work together and provide an excellent service for your discerning clientele.
Butler Training resort – our way to understand your needs
First of all, when you contact us, we will have a consultation with you. Over the phone or in person. Secondly, we will discuss you training requirements. Thirdly, we will send you a proposal that we see fit. After that, if you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. Of course, this may be to improve guest service or to introduce a new butler style service for their guests. Needless to say, the courses we provide are tailored to meet the requests we receive. Also, we will point out and recommend ways to improve your hotel’s service. Last but not least, we will highlight the resort or property’s uniqueness.
Butler Training resort – a course that will keep you going for years
Uniquely, our Butler Training resort program includes an option to train a head butler or a trainer. Interestingly, this way you can continue performing, reviewing and educating your team or new team members on an ongoing basis. Moreover, we can also come back and visit you a number of times every year to ensure that the level of service is kept high at all times.
Our Butler Training Company Hotel will last from 5 days up to however long you want it to last.
Uniquely, The butler course is delivered on site at your hotel or resort. Moreover, the course can be delivered in 7 days or longer. However, we would typically recommend that you let each group of 10-15 maximum have 5-7 days of training each with at least 1 follow up later. Also, it is important that we (and you) see the students/workers in action after and/or during the training to ensure the highest of quality.
Butler Training resort – Why us?
We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientele, you need to offer them a unique service. Your management/head butler must be the best of the best. The Hotel Butler Training Company has excellent references from previous training courses from hotels all across the globe.
Our Butler Training resort is developed to teach your team to be:
Great with one-on-one service or team service.
Run from the top down.
Able to get enjoyment out of service.
The importance of Butler Training resort
We cannot stress the importance of Emotionally Intelligent and Spirited Staff. To get a perfect service team you need staff with training, understanding and common sense. All service staff must have emotional intelligence. This means intuitive people sense, empathy, and genuineness. We shall help your team gain the confidence and understanding of this.
You will up your ratings on trip advisor with our Butler Training resort
Of course, all the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. Needless to say, to get good staff you need systems, training and quality control. This is what we offer at our Butler Training resorts.
Butler Training resort – We will see that your team are:
of five-star standard when we leave
able to think things through before acting
have a sense of priority
able to pay attention to detail
able to follow-through
What our Butler Training resort entail:
First of all, we run our courses with theory and practical elements. Secondly, we do role play and group work. Thirdly, you get assessed as you go along. A few examples of what you can expect to get:
Butler Training resort – what is on offer?
First of all, Food and Beverage excellence
Secondly, Protocol and Etiquette
Thirdly, Concierge training
Moreover, Hotel Butler excellence
Also, Guest etiquette
Setting up a Butler department
Garment Care and Laundry (Valeting)
Finally, Silver service
Our Hotel Butler Training program is designed to ensure that the level of training meets the service needs of the hotel. The program will be tailored to the specific needs of your hotel or resort.
How to book
Contact us on +442032900142 or e-mail us on firstname.lastname@example.org for more information on the Butler Training resort.