Household Staff Guide
Bespoke Bureau Household Staff Guide
Its very easy to get confused over the many titles of domestic staff. Most roles are now a combination of several roles. Unlike in the past when people could afford to hire one person for each role. The most typical combinations of domestic staff are to mix House Managers, Butlers, PA’s, Nannies, Drivers and Chefs. Gone are the days when people hired one staff for each role.
Household Staff Guide – our help to you
On this page we explain the roles and duties of each domestic job title. Our agency offer a large pool of the below candidates. They all have good references, understand the importance of discretion and are hard working.
Au pair definition – Household Staff Guide
An Au-pair might be an option for the busy mum/dad who needs an extra hand on a daily basis. A typical Au-pair is aged 18 – 27 and has an interest in childcare with a bit of experience. If you are looking for an Au-pair, please contact our sister company Peekaboo at firstname.lastname@example.org
Au-pair Couples/Domestic Couples definition
Domestic Couples, whether married or in a long-term relationship, usually cover all domestic duties between them. They tend to stay long term as they are working and living with you together. They are familiar with working in a private household. They are experienced in all aspects of running a large informal household. Au Pair couples and domestic couples are a popular choice for busy family homes in the country. The feedback from our clients is always very positive. In larger or more formal residences, an experienced couple will often take the roles of house manager and estate manager. This way they are providing maintenance and security of the property while you are away. A resident couple may also take care of your household pets on a daily basis.
House Managers definition – Household Staff Guide
A House Manager is often in charge of one or more large households with many staff. He or she is the person who provides supervision to the others. The House Manager is responsible for the everyday running of the home/homes. He or she usually reports to the Lady or Gent of the property. Our House Managers hold excellent managerial, operational and organisational household skills. They have high professional standards. Some of their core duties include:
- staff management.
- staff training.
- development of standards.
- supervising household accounts and budgeting.
- stock-taking inventories.
- control of supplies.
- planning of formal entertainment.
- managing business schedules.
Butler definition – Household Staff Guide
The role of a Butler is a type of upmarket servant in a large home. He or she is to be in charge of the dining room, wine cellar and kitchen/pantry. Some of them also have charge of the housekeepers or the entire house and its appearance. A Butler is by tradition usually male but we also offer female Butlers, under Butlers and Butler trainees. Our unique British Butler Academy qualifies many great Butlers each year. Butlers thrive on providing flawless organisation and an immaculate service for you. A Butler can combine and supervise household skills from: housekeeper, waiter, chef, valet and chauffeur through to personal assistant. A Butler should also display excellence and aplomb across every role with charismatic refinement. Core Butler duties usually include:
- recruiting and supervising household staff.
- maintaining employee records.
- household accounts.
- taking responsibility for stock control.
- liaising with contractors and suppliers.
- menu planning.
- greeting and dining etiquettes.
- stocking wine cellars.
- booking travel arrangements.
- caring for clothes.
Housekeeper definition – Household Staff Guide
A Housekeeper is a person who is hired to provide professional domestic services. Their duties are:
Usually only wealthy households employ full-time domestic workers such as Housekeepers. Now also many dual-income upper and middle class families hire the services of a Housekeeper for periodic household cleaning. Considered a luxury by many, employing a full-time Housekeeper may involve providing room and board in addition to a weekly or monthly salary. A full-time Housekeeper usually does not have any involvement with children in the household. However, some of them have childcare experience and also baby sit or do nanny work.
Private Chef definition – Household Staff Guide
Private Chefs can make a dramatic difference to the life of a household. They can help generate your family’s reputation for entertaining and fine dining. Core duties usually include: menu planning; grocery purchasing; general ingredient and meal preparation; catering for parties and occasions; plus maintaining food health and safety requirements. We have short term, long term, emergency and yacht private Chefs available throughout the year.
Private Chauffeur/Driver – Household Staff Guide
A qualified Chauffeur will expertly drive you through London and navigate all main routes beyond, in the UK and abroad. The Bespoke Bureau Drivers are experienced in continental driving as well. Most have completed advanced driving courses and hold British Chauffeurs Guild qualifications. All hold a clean, full licence and can proficiently handle various, prestigious, performance cars including: Bentley; Rolls Royce; Jaguar; Mercedes; Aston Martin; and limousines. We can also source security trained drivers should you require.
Estate Manager definition – Household Staff Guide
Similar to the House Manager, The Estate Manager is likely to be the most senior member of your staff. He or she has managerial responsibility for all property and land, rather than just solely residential premises. They usually manage multiple properties on one or more estates owned by their employer. They ensure all staff are well organised and meticulously maintained. They will supervise and guide the collective operations of all outside event, gardening, maintenance and other ground staff plus the supervision of estate budgets and accounts. Most will hold land management or farming qualifications and will have previously worked in senior positions at other large estates.
Private Gardener definition – Household Staff Guide
Gardeners tend and care for all grounds around your property, preferably with the benefit of holding horticultural qualifications. Many clients require gardeners that have a strong knowledge of: hosted, formal gardens and topiary, vegetable gardens, organics, herbaceous settings, woodlands, ponds and rockery, themed gardens plus swimming pool maintenance. Experience operating and maintaining garden machinery is essential.
Nannies definition – Household Staff Guide
A Nanny is a person who looks after your child(ren) in your own home. She has a genuine interest in childcare. Normally they have some form of childcare qualification (NVQ , NNEB) or relevant experience (at least 2 years is required with us). The should provide a stimulating, safe and positive learning environment in which your children can develop. A Nanny can be either live-in or live-out (daily) and/or specialised in Special Needs children, school aged children or even double as a Housekeeper or Tutor Nanny. At Bespoke Bureau we also offer foreign Nannies that are often cheaper as well as junior Nannies and mother’s helpers.
Private Personal Assistants definition – Household Staff Guide
Private PAs works within your home office environment. They are responsible for managing all of your organisational and administrative matters and duties usually include: running the home office; providing all secretarial skills and administrative support functions; diary management and scheduling appointments; responding to mail; managing accounts payable and expenses; organising travel arrangements; overseeing any special projects; plus organising your corporate and private entertainment.
We have more types of household staff available. Contact us for more information and thank you for reading our Household staffing guide.
Sara Vestin Rahmani – Owner Bespoke Bureau
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