Training Service Etiquette

Training Service Etiquette

Contact us on info@bespokebureau.com for more information on how to book your Training Service Etiquette with us

Training Service Etiquette

Training Service Etiquette

The British Butler Academy runs Training Service Etiquette. We offer courses in all Private Service and Corporate Luxury Service. We are an accredited and recognized School with an outstanding reputation. Our Hotel Service Training Company is popular with resorts and Hotels across the globe. We run in Europe, Asia, America and all other corners of the globe. This course teaches your staff all the skills needed to run or set up a butler department.

Training Service Etiquette focus on:

  • Service Etiquette
  • Elite service provision
  • Personal presentation
  • Communication skills including conversation and listening.
  • Body language and eye contact.
  • Posture and dress code.
  • Etiquette & Service language excellence.

 Training Service Etiquette – who can book?

Any hotel, resort or high-end retailer can book a course with us and have their staff certificated and perfected. . We offer the course in different levels depending on the skills and experience of your staff. We will teach the team how to work together and give an excellent service for your discerning clientage.

Training Service Etiquette – our way to understand your needs

When you contact us, we will initially have a consultation with you. We will then send you a proposal that we see fit. The courses we offer are tailored to meet the requests we receive. If you are not sure what you need then we can also help. A Head trainer will come to you and spend time with the management to check the service standards and style you have. We will point out and recommend ways to improve your hotel’s service.

Training Service Etiquette will keep you going for years.

We include an option to train the trainer or manager. This way you can continue performing, reviewing and educating your team or new team members on an ongoing basis. We can also come back and visit you several times every year to make sure that the level of service is kept high at all times.

How long are the courses?

Our Training Service Etiquette program is delivered on site. You can also send your team to us in the UK if you prefer. We would typically recommend that you let each group of 10-15 have 5-7 days of training each with at least 1 follow-up later. It is important that we (and you) see the students/workers in action after and/or during the training to make sure the highest of quality.

Why us?

We all know that excellent hotel service is hard to find these days. To ensure total guest or customer satisfaction for the upmarket clientage, you need to offer them a unique service. Your management/head butler must be the best of the best. The Training Company has excellent references from previous training courses from hotels all across the globe.

Training Service Etiquette is developed to teach your team to be:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service.
Bespoke Bureau are considered the best of the best in Training Service Etiquette

Bespoke Bureau are considered the best of the best in Training Service Etiquette

 Emotionally Intelligent and Spirited Staff

To get a perfect service team you need staff with training, understanding and common sense. All service staff must have emotional intelligence. This means intuitive people sense, empathy, and genuineness. We shall help your team gain the confidence and understanding of this.

“Our Training Service Etiquette is designed to ensure that the level of training meets the service needs of the hotel. The program will be tailored to the specific needs of your hotel or resort.” 

How to book the Training Service Etiquette

Contact us on info@bespokebureau.com for more information

Watch a video from our training here

Thank you!

Bespoke Bureau & The British Butler Academy

26 Dover Street | Mayfair
Bank | London | W1S 4LY | UK

Phone: +442032900142
www.bespokebureau.com