Service training for hotels
Impressively, our Service training for hotels is available to book all year around: +442032900142 or email@example.com
Train your hotel service staff with us today
Needless to say, our training courses are designed for the Elite hotel and hospitality industry to maintain and enhance customer service standards. More over, our course are specifically designed for the 5 star hotel and hospitality industry.
Of course, the fundamental objective of any hotel is to gain and maintain their customers. Therefore, our Guest Service Training result in Creating Customer Delight by Exceeding Expectations.
Furthermore, our programs offer empowering training solutions that give all hotel staff the necessary skills and tools, motivation and confidence they need. Obviously, the outcome will be to positively impact guest impressions and generate repeat business.
Why book our training for your staff?
First of all, we all know that excellent hotel service is hard to find and in order to ensure total guest satisfaction for the upmarket guests, you need to offer them a unique service. Similarly, your service staff must be the best. As a result, the training we offer will set the tone for the entire hotel. Moreover, our courses have excellent references from previous training courses and you can request testimonials from us at any time. Needless to say, we have good reviews from hotels and private clients alike from all across the world.
Key reasons for training with us:
- Obviously, by providing exceptional guest service, you will stand out from the competition. Therefore, you should book your training with us and the result will be exactly that: happy returning guests.
- Needless to say, todays discerning hotel guests have higher customer service expectations than in the past. Moreover, they also have more competitors to choose from. Because of the mentioned factors, we think you should get ahead of the game by booking our service training for hotel staff.
- Of course, our training is proven to be a ticket into top service results.
Results from training with us:
- Successful achievement of desired customer outcomes and organisational outcomes:
- Accelerated Revenue
- Increase in Customer Loyalty
- Inspired Employees
Our service training for hotel staff include but is not limited to:
- Food & Beverage Service
- Food & Beverage Selling & Upselling
- Front Office Upselling
- Front Office Guest Courtesy
- Guest Relations
- Reservations Selling & Upselling
- MICE Sales
- SPA Sales & Service
- Housekeeping Operations
- Housekeeping Soft Skills
- Effective Telephone Skills
- Handling Challenging Situations during Hotel Renovation Periods
Watch a video from our training here
Bespoke Bureau & The British Butler Academy
Blackwell House | Guildhall Yard
Bank | London | EC2V 5AE
Main phone: +442032900142