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Luxury service training hotel

Luxury service training hotel

Luxury service training hotels

Luxury service training hotels

Luxury service training hotel – Our Elite Head trainers focus on:

  • Hygiene standards
  • Personal presentation
  • Communication skills including conversation and listening.
  • Body language and eye contact.
  • Posture and dress code.
  • Etiquette & Service language excellence.

Luxury service training hotel – The Butler’s role:

It is the butler’s responsibility to understand the guests needs. You will be in charge of making sure they are kept happy at all times. This can be a tall order and requires utmost confidence, patience, training and excellence. You will need to be able to trouble shoot and problem solve. You will need to think one step ahead. Our Hotel Butler training courses corporate is know to educate the world’s Elite butlers.

Service training 5 star Hotel

Service training 5 star Hotel

Luxury service training hotels – our way to understand your needs

When you contact us, we will initially have a consultation with you. Over the phone or in person. We will discuss you training requirements. We will then send you a proposal that we see fit. if you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. This is in order to later carry the training to the exact requirements of each individual property. The courses we provide are tailored to meet the requests we receive. If you are not sure what you need then we can also help. We will point out and recommend ways to improve your hotel’s service. We will highlight the resort or property’s uniqueness.  A curriculum can or may therefore be developed on the spot.

Hotel Butler service Company

Hotel Butler service Company

Luxury service training hotel – it will keep you going for years.

Our Hotel Service Training Company program includes an option to train a head trainer. This way you can continue performing, reviewing and educating your team or new team members on an ongoing basis. We can also come back and visit you a number of times every year to ensure that the level of service is kept high at all times.

Luxury service training 5 star hotel – course location

Our Luxury service training hotels is delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 7 days or longer.

Luxury service training 5 star hotel – Why?

Luxury service training

Luxury service training

We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientele, you need to offer them a unique service. Your management/head butler must be the best of the best. This sets the tone for the entire hotel. The Hotel Service Training Company has excellent references from previous training courses from hotels all across the globe.

Our Luxury service training hotels is developed to teach your team to be:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service.
Bespoke Bureau are considered the best of the best

Bespoke Bureau are considered the best of the best

Luxury service training hotel – We teach emotional intelligence

We cannot stress the importance of Emotionally Intelligent and Spirited Staff. To get a perfect service team you need staff with training, understanding and common sense. All service staff must have emotional intelligence. This means intuitive people sense, empathy, and genuineness.

Up your ratings on trip advisor with our Luxury service training hotel

All the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. To get good staff you need systems, training and quality control. This is what we offer at our Hotel Butler Training Company. We will see that your team are:

  • of five-star standard when we leave
  • able to think things through before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

    Student at the hotel butler training

    Student at the hotel butler training

What our Luxury service training hotel:

We run our courses with theory and practical elements. We do role play and group work. You get assessed as you go along. A few examples of what you can expect to get:

Luxury service training hotel- what is on offer?

  • Food and Beverage excellence
  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • First Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry (Valeting)
  • Table Setting

  • Silver Service

Our Hotel Butler training courses corporate program is designed to ensure that the level of training meets the service needs of the hotel. The program will be tailored to the specific needs of your hotel or resort.

How to book the Luxury service training hotel

Contact us on  +442032900142 or e-mail us on info@bespokebureau.com for more information on the Hotel Butler training courses corporate.

Butler training makes your staff unique

Butler training makes your staff unique

Watch a video from our training here

Thank you!

Bespoke Bureau & The British Butler Academy

Blackwell House | Guildhall Yard

Bank | London | EC2V 5AE

Main phone: +442032900142

www.bespokebureau.com

Luxury service training hotels

Luxury service training Hotels with Bespoke Bureau

Luxury service training Hotels – Bespoke Bureau

In brief, contact us on +442032900142 or info@bespokebureau.com for more information on our unique luxury service training Hotels.

Luxury service training Hotels

Luxury service training Hotels

Bespoke Bureau – A Benchmark luxury service training Hotels

Of course, in order to understand who we are and what we do, it is important to understand our background and our unique clientele. We will be telling you more about this.

Luxury service training Hotels – an introduction:

Noteworthy is that the Company is the brain child of our owner, Sara Vestin Rahmani. Impressively, our headquarters are based at the famous landmark, Guildhall in the heart of in central London. Uniquely, this is  where the city’s trade first started. We are world leaders in luxury:

  1. training
  2. recruitment
  3. contemporary art investment
  4. concierge services
Guest service Training Hotels

Guest service Training Hotels

In brief, we are a renowned Company for Luxury service training Hotels and other luxury settings.

  • Noteworthy is that our excellent service experts teachers travel across the globe to conduct training.
  • Similarly, we hold the training courses at your own premises. As a result your staff train in their work environment.
  • Also worth mentioning is that The British Butler Academy is an award-winning Service training provider for Hotels.
  • Moreover, we are an accredited school with outstanding reputation.
  • Finally, we have excellent references available for previous clients from across the globe.

    Guest service Training Hotels - Join the Elite!

    Guest service Training Hotels – Join the Elite!

Luxury service training Hotels programs we offer

As shown here, the British Butler Academy is an award-winning Company for Guest service Training Hotels. Moreover, we are an accredited school with outstanding reputation. Additionally, we offer the course in different levels depending on the skills and experience of the staff. We teach your team how to work together as a top team. As a result, they will give your guests a top service experience.

Teachers from the Academy focus on topics like:

  • Personal presentation
  • Communication skills
  • Body language and eye contact
  • Hygiene standards
  • Posture and dress code
  • Etiquette & Service language excellence
  • Much much more

Luxury service training Hotels – The role of the service staff:

British Butler Academy - Training in Elite service

British Butler Academy – Training in Elite service

It is your staff’s responsibility to understand your guests needs. This can be a tall order. To give top service, the staff need:

  1. confidence
  2. patience
  3. training

Moreover, the staff need to be able to problem solve. They need to think one step ahead.

Who can book our Training Luxury Service Hotels

  1. Hotels and Resorts can book this course.
  2. Spa & Health Clubs.
  3. Private Member Clubs.
  4. Luxury retailers.
  5. Other shops or venues wanting to improve their staff’s service.

Understanding your needs – Our call!

First of all, we will consult and support you when you contact us. Correspondingly, our consultancy service is available over the phone or in person. Of course, we will discuss you needs for Luxury service training Hotels. Following that, we will send you a proposal that we see fit. After that, if you decide to go ahead with us, we will be making a curriculum suitable to your exact needs. For example, this may be to improve guest service or to introduce a new butler style service for their guests.

Development of courses:

Uniquely, the courses we give are tailored to meet the requests we receive. Moreover, if you are not sure what training you need, we will help you figure it out. In fact, one of our teacher consultants can come to you and spend time at your establishment. Similarly, the consultant will work with your management and check the service standards and style you have. Following that, we will point out and recommend ways to improve your service standards. On the same token, we highlight the resort or property’s uniqueness.  Finally, a curriculum can be developed on the spot.

Bespoke Bureau & The British Butler Academy

Bespoke Bureau & The British Butler Academy

Skills that will keep your team going for years.

Additionally to our standard modules, we include an option to train a head trainer. To summarize, this way, we will continue educating your team. In a like manner, we can also come back and visit you consistently, once, a few or several times every year. In conclusion, we make sure that the level of training is kept high consistently.

Ordinarily, aside from Luxury service training hotels, we also develop tailor-made staff service training books and other handbooks.

How does the luxury service training hotels, work?

First of all, our training programs are delivered on site at your hotel or resort. Uniquely, the course can be delivered in 5-7 days or longer. Equally, we would typically recommend that you let each group of 10-15 have 5-7 days of training each. Moreover, we recommend at least 1 follow-up later.

As shown above, we have developed a top quality program.

Service Training for Hotels - Book Today!

Service Training for Hotels – Book Today!

We teach your team to be:

  • Connected
  • Committed
  • Great with one-on-one service or team service
  • Run from the top down
  • Systematic
  • Consistent
  • Able to get enjoyment out of service

Up your ratings on trip advisor with our Guest service Training Hotels

Noteworthy is that all top rating hotels are up there due to their level of service. As a matter of fact, good service is the MOST important factor in guest satisfaction. By the same token, it is much more important than state of the art design. Consequently, to offer good service you need good staff. Correspondingly, to get good staff, you need good training. Finally, our statistics show that our Service training provider service will up your ratings.

Tu sum up, book your training with us to get ahead of the game.

We will see that your team are:

  • of five-star standard
  • able to think before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

    Service training with us is considered the best!

    Service training with us is considered the best!

Training methods:

In brief, we run our courses with theory and practical elements. Moreover, role play and team work is implemented. Additionally, students get assessed as they go along. Finally, a few examples of what you can expect to get:

Snippet from the modules:
  • Food and Beverage excellence
  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • Setting the Scene
  • First Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry
  • Table Service
  • Book today!

    Book today!

    Silver service

In conclusion, to make sure that the level of training meets the service expectations of your guests, we design our training programs with your needs in mind. similarly, we create our handbooks by the same token.

How to book Luxury service training Hotels with us:

Finally, by contacting us, you will get more useful information: +442032900142 or e-mail us on info@bespokebureau.com 

Luxury service training Hotels & Sara Vestin Rahmani
Luxury service training hotels

Luxury service training hotels

Uniquely dubbed “The First Lady of Service”, Sara Vestin Rahmani has built up excellent long-standing relationships with our clients. Impressively, these consist solely of HNW individuals, Royals and selected 5 star Hotels. Moreover, for over a decade, Sara and her troop of long term dedicated staff, have been delivering bespoke luxury services to this discerning clientele. Amazingly, these people, who make up 5% of the world’s net wealth, have come to rely on us and the services we provide. Needless to say, we have a reputation of being professional, reliable and discreet. We really listen to the client’s needs and get it right the first time.

Luxury service training Hotels perfection – Key To Our Success 

Sara Vestin Rahmani started her first business in the late 90s by offering HNW people in her social circles a boutique nanny service. Interestingly, this then small but rich group came to trust Sara’s judgement for the care of their children. At the same time they got to know Sara better and saw what she was up to in her private life. For example, in her agenda you will find Fashion, Art, Fancy travel and High end living. Needless to say, some of these people now wanted the same and started asking her for more and more help.

For example, they raised questions such as: Can you find me a new butler? What is the best restaurant in town? What is the hippest hotel in NYC? My housekeeper lack service skills, can you find someone to train her? Can you tip me on what art to buy? This is how our training programs, further recruitment services, concierge services and consultancy began to develop.

From strength to strength

Impressively, over the years we have gone from strength to strength and are today one of the world’s most sought after luxury service businesses. Needless to say, we stay in close touch with our core clientele that remains the same as it did some 15 years ago. Of course, our genuine care for our loyal clients is the key to our success and this is the concept of who we are and what we do. Furthermore, our business model is client retention and not new business and our clients trust us with their lives.

Uniquely, as a thank you for their loyalty, we see that all their needs are met at all times. Sara’s trade mark “10 steps to customer advocacy” is nothing short of a marketing miracle. Today, we are more of a private member’s club than anything else. Finally, our experience has taught us to value quality over quantity and to this day, we still only take on a number of new clients each year.

A Truly Bespoke Company
Luxury service training hotels with us is the best

Luxury service training hotels with us is the best

Our clients’ expectations continue to evolve. They are looking for intangible moments, such as sublime services as well as unique and rewarding experiences. At Bespoke Bureau, we are driven to continually re-imagine our service approach and provide our clients with experiences that are unparalleled in the industry.

When working with ultra-high net worth individuals, it is important to remember that, for the vast majority of this audience, the service experience is identified as the defining quality of a luxury product. With this in mind, delivering a brand promise that is anchored by exceptional service experiences allows us to build that important emotional connection with our clients to enhance their overall experience. We do it well. This is why most our business is channeled via personal recommendations.

From Private Service To The Corporate World Of Luxury

As we began featuring more and more in daily high end and luxury media across the globe, the awareness grew. Before we knew it we were inundated with requests from luxury retailers, high end brands, 5 star hotels and resorts across the globe. They were looking to adopt our business model, experience and/or train and recruit for their premises. We figured that if our clientele loved our expertise then so would the rest of the world. We decided to start sharing our winning message and concept with other high end businesses that shared the same values and vision. This way, our message can be spread across the globe and more people can realize the success that we have enjoyed. So it began. The Bespoke Franchise and Corporate Service were born.

Bespoke Bureau are considered the best of the best

Bespoke Bureau are considered the best of the best

Contact us for Luxury service training Hotels

Finally, by contacting us, you will get more useful information: +442032900142 or e-mail us on info@bespokebureau.com 

Thank you!

Sara Vestin Rahmani, The Bespoke Bureau and The British Butler Academy

Watch a video from our training here

Main phone: +44 (0) 2032900142

www.bespokebureau.com

Watch us on internet:

Bespoke Vimeo

Luxury service training

Luxury service training

Call +442032900142 or email info@bespokebureau.com

Luxury service training

Luxury service training

The British Butler Academy is know as the world’s leader in luxury service training.

Luxury service training with us

The British Butler Academy has become known as the best in the luxury service training field. Our courses run across the globe and are popular.

Luxury service training

Luxury service training

Bespoke luxury service training

As the name of our company suggests, Bespoke Bureau, we offer tailormade training for Private Households, hotels and luxury stores. We can deliver just the training you ask for. We also offer to conduct detailed assessments  to your needs and then deliver.  We offer you an Elite for your household staff. You can expect the best of the best.

Who is the private luxury service training suitable for?

This course is designed for those wishing to enter into private luxury service. It is also good if you have just entered this field.

Train with us if you work or wish to work in:

  • a historic house
  • a modern estate
  • a super yacht
  • private jet
  • 5 star hotel

This course will help you understand the essence of luxury service skills and management.

Private Household Management Training

Luxury service training with us is fun

Example of our luxury service training schedule:

Lots of special guests, VIP field trips and other surprises. Don’t miss out!

Private luxury service Training course:

Dates: 7th-20th July

Location: London Mansion

Residential: Yes

Suitable for: All service staff

Other: Check in on the 1st day or the day the before. Check out the last day.

  1. House keeping and Wardrobe Management (field trip included)
  2. Table management & Service training
  3. Private Service Professional Level 1
  4. Private Service Professional Level 2
  5. Super Yachts, Private Jets VIP service interior
  6. Advanced Yacht VIP service etiquette
  7. IT, Technology and Pets
  8. Etiquette & VIP Interior
  9. Flower arranging, Event Preparation and Graduation
  10. Career consultation, recruitment advice & Bespoke Bureau (The Agency role)

Parents, partners and friends are invited to join the students to their graduation where successful students will be presented with a certification of completion.

Luxury service training

Luxury service training

Why our luxury service training course?

We have the reputation of being the best in private household training. We are also a famous domestic staff placement agency. We are to offer Butler training high paid jobs to all our candidates. Look nowhere else if you want to become butler.

How can I book the luxury service training course?

You call or on 00442032900142 or email us on info@bespokebureau.com

More info:

You can find more information on our websites www.bespokebureau.com

Kind regards,

The British Butler Academy

Blackwell House | Guildhall Yard

Bank | London | EC2V 5AE

Main phone: +44 (0) 2032900142

www.bespokebureau.com

Visit out our vimeo page here for videos: