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Hotel training with the best

Hotel training

Hotel training in action

Hotel training in action

The Bespoke Bureau & The British Butler Academy has the only accredited private hotel training courses in the world. We offer a global hotel training service with our teachers that are available on all corners of the globe. We work with 5 star hotels but are also happy to help 4 stars become 5 star hotels.

Hotel training – what we do

Chose from:

  • Reception training
  • Front of house training
  • Hotel concierge training
  • Butler department set up
  • Housekeeper training
  • Hotel management training
  • Hotel butler training
  • Mystery shopper service
  • Food & Beverage training
  • Finishing school
  • Students at theory lesson

    Students in theory lesson

Hotel training courses – our method

Out hotel training courses are results driven. They are designed to achieve excellence in luxury hospitality. We also run specialist courses for sales and events staff with emphasis on increasing business. The Hotel service courses are designed to ensure that a guest’s first impression is the right one. From the moment of arrival to the moment of departure.

The courses teach you include:

  • attention to the detail
  • communication
  • presentation
  • cultural differences
  • hygiene
  • posture
  • polite conversation
  • language
  • diplomacy
  • tact and etiquette
  • discretion

Why hotel training

Students enjoying each others company

Students enjoying the team work

Today’s 5 star guests are discerning. They expect the best. Offering ok guest service is no longer enough. These days people expect unforgettable guest experiences. We can can assist you to achieve this. Up your trip advisor reviews today with our 5 star hotel service training program.

Hotel training course costs:

£500-1500 per day depending on numbers and the type of training and length. The more advanced the more expensive.

1. Prices are per course excluding VAT.

2. Each training course takes 20 staff but ideally 15.

3. Training is held onsite at the hotel booking each training course.

4. You can also send your staff to us.

5. You pay extra for flight, transfer and stay if you require the trainer to fly. We have trainers across the globe so it usually does not cost too much.

Thank you!

Hotel training teacher Andrew with Sara's friend Hayley and Sara Vestin Rahmani

Hotel training teacher Andrew with Sara’s friend Hayley and Sara Vestin Rahmani

Sara Vestin Rahmani

Bespoke Bureau
Blackwell House | Guildhall Yard
Bank | London | EC2V 5AE
Main phone: +44 (0) 2032900142

www.bespokebureau.com

Watch us on internet:

Bespoke Vimeo

Hotel Staff recruitment London

Hotel Staff recruitment London

Join the world’s Elite Hotel Staff Recruitment company. We provide the best 5 star hotel staff for the UK and around the globe. Nobody does it like us.

Hotel Staff recruitment London- our consultants

Hotel Staff recruitment London

Hotel Staff recruitment London – Our consultants work with you

Our consultants are experienced in finding the right person for you. They work on set salaries so this means they are not pushy. They work together with you so you can make the right choice for your hotel.

Hotel Staff recruitment London

– Our available candidates

We only accept the best candidates . We do not advertise so everyone comes recommended. They must have at least 5 years experience to work with us. Their references are available and good.

Hotel Staff recruitment London – Our impressive selection

We have the UK’s largest Hotel Staff pool for luxury hotels. Over the years we have built up an enviable list of superb elite hotel staff. For the  and overseas, we have:

  • Hotel staff for boutique hotel
  • Hotel Staff for 5 star hotels
  • Butlers for hotels
  • Reception staff
  • Staff for members clubs

    Hotel Staff recruitment London

    Hotel Staff recruitment London

Hotel Staff recruitment London – we come to you

Some of our clients prefer us to make a hotel visit. No problem. One of our lovely consultants will gladly visit your hotel to make an assessment of what you need. Overseas visits are also possible by special arrangement.

Hotel Staff recruitment London – unrivalled placement guarantee

No other agency offers a 12 month placement guarantee. You find someone via us and we will back you up with a replacement within 12 months. Top service we say

Hotel Staff recruitment London – training and support

Our job does not stop when we find you staff. We stay in touch and follow up on your staff’s progress. We are here to discuss any issues, should the need arise. We also offer training via our famous  hotel service raining academy: The British Butler Academy. You can send your staff to us or we can come to you.

For further information, do not hesitate to contact us:

Thank you!

Sara Vestin Rahmani owns the 5 star Elite company

Sara Vestin Rahmani owns the 5 star Elite company

Sara Vestin Rahmani

Bespoke Bureau

Blackwell House | Guildhall Yard

Bank | London | EC2V 5AE

Main phone: +44 (0) 2032900142

www.bespokebureau.com

Watch us on internet:

Bespoke Vimeo

Front of House Hotel Staff

Front of House Hotel Staff London

Join the world’s Elite front of house hotel staff agency. We provide the best 5 star hotel staff for the UK and around the globe. Nobody does it like us.

Front of House Hotel Staff – our recruitment consultants

Front of House Hotel Staff

Front of House Hotel Staff – We source the best of the best

Our consultants are experienced in finding the right person for you. They work on set salaries so this means they are not pushy. They work together with you so you can make the right choice for your hotel.

Front of House Hotel Staff– Our available candidates

We only accept the best candidates . We do not advertise so everyone comes recommended. They must have at least 5 years experience to work with us. Their references are available and good.

Front of House Hotel Staff – Our impressive selection

We have the UK’s largest Front of House Hotel Staff pool. Over the years we have built up an enviable list of superb elite hotel staff. For the  and overseas, we have:

  • Front of House Staff for boutique hotel
  • Front of House Staff for 5 star hotels
  • Butlers for hotels
  • Reception staff
  • Front of house for members clubs

    Front of House Hotel Staff

    Front of House Hotel Staff

Front of House Staff  – we come to you

Some of our clients prefer us to make a hotel visit. No problem. One of our lovely consultants will gladly visit your hotel to make an assessment of what you need. Overseas visits are also possible by special arrangement.

Front of House Hotel Staff – unrivalled placement guarantee

No other agency offers a 12 month placement guarantee. You find someone via us and we will back you up with a replacement within 12 months. Top service we say

Front of House Hotel Staff – training and support

Our job does not stop when we find you staff. We stay in touch and follow up on your staff’s progress. We are here to discuss any issues, should the need arise. We also offer training via our famous  hotel service raining academy: The British Butler Academy. You can send your staff to us or we can come to you.

For further information, do not hesitate to contact us:

Thank you!

Sara Vestin Rahmani

Bespoke Bureau

Blackwell House | Guildhall Yard

Bank | London | EC2V 5AE

Main phone: +44 (0) 2032900142

www.bespokebureau.com

Watch us on internet:

Bespoke Vimeo

Hotel Staff Training Courses

Hotel Staff Training Courses

The British Butler & Nanny Academy is proud to introduce to you our Professional Hotel Staff Training Courses

Flower arranging on the professional hotel staff training courses

Flower arranging on the professional hotel staff training courses

On our professional Hotel Staff Training Courses, we train:

  • Existing hotel staff
  • Hotel Crèche workers
  • Front of House
  • Hotel reception staff
  • Hotel Butlers
  • Food and Beverage hotel personnel
  • Hotel Butlers to become the best of the best

Professional Hotel Staff Training Courses -Who are we?

The British Butler Academy is an award winning and exclusive Butler & Hotel Management school. We will come to you or receive your staff at our 2 training sites in the UK. We offer our clients the most exclusive training in the world and will ensure that your 5 Star Hotel staff will deliver a 10 Star service to match your Hotel’s great reputation.

Areas of expertise:

  1. We are experts in setting up Hotel Butler departments, Food and beverage departments as well as crèches and babysitting facilities.
  2. We offer various length training modules, from 1 day up to 1 month depending on your time, schedule and budget.
  3. Our butler training programme which can be adapted to suit each individual property’s requirements is designed to train domestic butlers and live-in butlers for hotel and private homes to achieve the highest level of professional hospitality.

The curriculum at the  Professional Hotel Staff Training Courses

Each training subject on the Professional Hotel Staff Training Courses we do are broken down into the smallest detail. This is in order for the Hotel staff students can understand and feel confident once they have achieved the highest standard. There is a mass amount of detail to be learned and so to ensure the trainee fully understands and is confident and competent in each subject, many of the subjects are taught using role play and practical hands-on tuition by experienced instructors. An important element of the training is to show how each department and individual member of staff affect the satisfaction, or otherwise, of every guest.

Final guest checks on the professional hotel staff training courses

Final guest checks on the professional hotel staff training courses

Butlers at a supervisory level are encouraged to attend so that they understand the goals and aims of their staff through role playing almost every scenario.

Why educate your Hotel staff with our Professional Hotel Staff Training Courses?

  • Our British Butlers, 5 Star Hotel trainers and and Childcare trainers are the finest and most experienced in the world. With over 500 years’ experience between the 15 of them, we offer a vast knowledge of the 5 star Hotel industry and domestic history of some of England’s and the rest of the world’s finest Stately Homes, Hotels and Estates. Our mission is to pass on to you, our knowledge of this wonderfully unique profession.
  • The Hotel staff training courses belong to the award winning, British Butler Academy (BBA) and the certificate is well known worldwide and is acknowledged as THE best Butler and 5 star hotel staff training school in the world.
  • Our Hotel staff training courses are the very highest private service that would be required by top society of today, managing and running their private residences and 5 star hotels and resorts.
  • We tailor make your training depending on your hotel’s unique ratings and we will make sure that your serviced stands out in front of the rest of the elite.
  • Flexibility. You can come to us and either train in London and/or one of the stately homes we use or we can come to your hotel.

Who are we?

Hotel staff training courses-Sara Vestin Rahmani

Director and Founder: Sara Vestin Rahmani

Sara, who runs the Professional Hotel Staff Training Courses has a second to none reputation within the World’s Elite entrepreneurial and business community. Originally from Sweden, Sara came to work professionally in the UK in 1998 and quickly excelled in her executive career. In 2003 she started her first business and her success has boomed since then. Her services are very much sought after and Sara has won numerous business awards over the years. Sara sits on various executive committees as well as being chairperson for several children charities over the world. Sara also owns a number of successful businesses in the United Kingdom, all in the 5 Star service industries, including internationally reputable nanny/au pair agency & Nanny Academy Peek-a-boo Childcare and Cupcakes Nanny Agency. She features in the media, TV and press daily.

More info on dates, costs etc on the Professional Hotel Staff Training Courses

The Academy’s Training Venues if you come to us for you Professional Hotel Staff Training Courses

Blackwell House:

Our intense training in London is either held on an Estate or in our prestigious large offices in Blackwell House, Guildhall Yard, Central London in a Listed building.

Blackwell House is an elegant, highly characterful late Victorian, early Edwardian building situated on the corner of Guildhall Yard off Gresham Street in the heart of the City.

Situated within a few minutes walk of seven underground and main line stations including Bank, St Paul’s, Mansion House, Moorgate, Cannon Street and Liverpool St.

Blackwell House, situated in Guildhall Yard, is named after Blackwell Hall, the woolmerchants’ medieval market place, which was transformed from a place of residence to a weekly ‘closed shop’ in 1396. The third version of the hall was demolished in 1822 with the decline of the woollen cloth market in London. This site has been at the centre of London Civic life since 1st century AD. The story starts with the Roman amphitheatre which was discovered and excavated in 1988. The outline of the amphitheatre arena has been set in the design of the new Yard’s surface, which can be seen from the Centre. Parts of the stone and tile walls of the amphitheatre have been preserved, for public access, within the basement of the Corporation of London’s new Art Gallery which has been built on the site of Blackwell Hall.

Give us a ring today on +442032900142 or email us on info@bespokebureau.com for a more in depth chat about the various types of Estate Managers and other staff you can have from us  www.bespokebureau.com

Bespoke Bureau© 2014 | Blackwell House | Guildhall Yard | Near Bank City of London EC2V 5AE, UK

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