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Butler training picture from one of our courses

Butler department training

Butler department training

Contact us on +442032900142 or info@bespokebureau.com for more information on how to book Butler department training with us.

Butler department training

Butler department training

Butler department training for your increased top reputation

Our courses focus on:

  • Hygiene standards
  • Personal presentation
  • Communication skills including conversation and listening.
  • Body language and eye contact.
  • Posture and dress code.
  • Etiquette & Service language excellence.
  • Elite service providing.

The Butler’s role:

Needless to say, it is the butler’s responsibility to understand the guests needs. Obviously, the butler is in charge of making sure your guests are kept happy at all times. Of course, this can be challenging and requires utmost confidence, patience, training and excellence. Moreover, the butler needs to be able to trouble shoot and problem solve as well as to think one step ahead. As a result, our Hotel Butler training courses are developed to ensure that your butlers become the best int he world and we are known to educate the world’s elite butlers.

Who can book our courses?

Butler training with Bespoke Bureau and the British Butler Academy

Butler training with Bespoke Bureau and the British Butler Academy

First of all, hotels, resorts and restaurants can book this course. Also private members clubs and yachts. Interestingly, we can help whether you  already have a department for butlers or are looking to set one up. Moreover, we offer the course in different levels depending on the skills and experience of your staff. Needless to say, we will teach the team how to work together and provide an excellent service for your discerning clientele. Also, we offer Butler training for service staff of all levels. Not only is the training available for butlers but we also offer training of housekeepers, maids, front of house, concierge and much more. Finally, no requirement is too big or too small for us.

Our way to understand your needs

Initially, when you contact us, we will have a consultation with you. Of course, we will discuss your unique training requirements for your Butler training. Then, we will then send you a proposal that we see fit and if you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. As a result, we will be able to carry out the training to the exact requirements of each individual property. Similarly, the courses we provide are tailored to meet the requests we receive.

Master the skill of top service

Master the skill of top service

Our Butler training will keep you going for years.

Uniquely, we also offer you the chance to train a trainer at your premises. This way you can continue performing, reviewing and educating your team or new team members on an ongoing basis. Importantly, we can also come back and visit you a number of times every year to ensure that the level of service is kept high at all times.

Butler department training – locations

Impressively, our Butler training for service staff is delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer.

Why use us?

Hotel Butler training courses corporate

Hotel Butler training courses corporate

Well, we all know that excellent hotel service is hard to find these days. In order to ensure total guest satisfaction for the upmarket clientele, you need to offer them a unique service. Needless to say, your staff must be the best of the best and this sets the tone for the entire hotel.

Our Butler courses are developed to teach your team to be:

  • connected and committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic and consistent.
  • Able to get enjoyment out of service.
Bespoke Bureau are considered the best of the best

Bespoke Bureau are considered the best of the best

Butler training for emotional intelligence

We cannot stress the importance of Emotionally Intelligent and Spirited Staff. In order to get a perfect service team you need staff with training, understanding and common sense. Of course, all your staff must have emotional intelligence and this means intuitive people sense, empathy, and genuineness.

Up your ratings on trip advisor with our training

Needless to say, all the top rating hotels on trip advisor are up there due to their level of service. Importantly, this is the ONE key factor in guest satisfaction and it is for example much more important than state of the art design. Obviously, to offer good service you need good staff and to get good staff you need systems, training and quality control. As a result, our training is set up in a way to ensure the above requirements for your staff. Therefore, we will see that your team are:

  • of five-star standard when we leave
  • able to think things through before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

    Student London Butler training company

    Student at the London Butler training company

We run our courses with theory and practical elements. We do role play and group work. Uniquely, we will assess your team as they go along. A few examples of what you can expect to get:

Butler department training – sample topics with us:

  • Food and Beverage excellence
  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • We teach the important guest etiquette and service etiquette
  • Setting up a Butler department
  • Setting the Scene and first Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry
  • Table Setting, table service and silver Service

Our Butler department is designed to ensure that the level of training meets the service needs of the hotel. Obviously, the program will be tailored to the specific needs of your hotel or resort.

How to book

Contact us on +442032900142 or e-mail us on info@bespokebureau.com for more information on Butler department set up for your at your premises.

Watch a video from our training here

Thank you!

Bespoke Bureau & The British Butler Academy

www.bespokebureau.com

Butler training with Bespoke Bureau and the British Butler Academy

Butler department training Hotels with Bespoke Bureau

Butler department training Hotels

Contact us on+442032900142 or info@bespokebureau.com for more information on how to book Butler department training Hotels with us.

Butler department training Hotels

Butler department training Hotels

Hotel Training for butlers

Butler Hotel Training is available for hotels and other luxury settings. Our excellent butler teachers travel across the globe to do teaching. This is done in corporate settings, hotels, private houses and other establishments.

Additionally, we have teachers who travel all around the year to you. They can come to you for a short period on a long period. Contact us for more information on how our Butler Hotel Training work on: +442032900142 or info@bespokebureau.com 

Butler department training

Butler department training

Up your ratings on trip advisor with our Guest service Training Hotels

Noteworthy is that all top rating hotels are up there due to their level of service. As a matter of fact, good service is the MOST important factor in guest satisfaction. By the same token, it is much more important than state of the art design. Consequently, to offer good service you need good staff. Correspondingly, to get good staff, you need good training. Finally, our statistics show that our Service training provider service will up your ratings. To sum up, book your training with us to get ahead of the game.

Lucy Oliver

Dear George, It's Lucy Oliver from the Butler course. I just wanted to say thank you again for everything you have taught me over the past two days. I feel a lot more confident in my ability and I hope my new boss is impressed by your fantastic towel anchors! I have attached a little photo memory for you so you don't forget me! How did the party go on Saturday? I am sure it was a great success. Thanks again. Kindest Regards

May Digma

Housekeeper

By: May Digma, 2 day's London Butler and Service course 02/06/2013 This course really helped me to understand the role of butler. It helped me regain the skills of serving a table in the proper way. I really enjoyed the training and hearing all the work experience of the instructor.

Edson Rosa

Restaurant Manager

By: Edson Rosa 2 day's Butler Training 21/06/2013 I am very happy and I did achieve my satisfaction. It was a very short 2 day training I opted for but it was very comprehensive and understandable. After this experience, I now know I will faster achieve my goals.

Fabrice Hequet

Sommelier

My 2 days weekend Butler course in London , summer 2013 was a very complete course. Robins (the Butler trainer's) experience gave us ideas of the real world will all comments. Thank you very much.

Jessica Beale

Housekeeper / Private Household

Dear Sara I have very recently been offered a position as a housekeeping assistant at Windsor Castle. I would appreciate please that you provide me with a training reference. I will pass along your details and I'm sure they will contact you directly. I am so thrilled that this is the outcome of having studied with yourselves. Yours sincerely Jessica

Anna Luton

Female Butler - Dubai

I trained with the British Butler Academy in the spring on their 2 week Butler & House Management training course. One word: wow! I enjoyed it so much and learned loads. What more is that they placed me in a job straight after and I am over the moon with my decision to train with them. Thank you once again team!

Linda Smith

Yacht Stewardess 40ft Motor Yacht

I took the 3 day Silver Service training in London in July 2016 after having been recommended The British Butler Academy to train with by a friend who enrolled the year before. I work on a super yacht and needed to upgrade my skill set on a week off this summer when the boat I work on had service. It was fantastic. The teacher! The other students! The material and the content of the course. Ever so grateful! Thanking you!

Lauren Seymour, Purser MY Al Raya Super Yacht

Lauren Seymour, Purser MY Al Raya Super Yacht

Purser / M/Y Al Raya, Tolerance Limited C/O Burgess Yachts

Good morning Sara, We all really enjoyed the training. It was very beneficial for us as a team and we feel like we are all on the same page. Simon was absolutely great so please thank him for us! Thank you so much again! Kind regards, Lauren, Purser MY Al Raya Super Yacht

Nana Opoku

PA of Ghana's president

October 2019 Thank you so much Sara for the amazing training over the weekend. Simon, the teacher was amazing really worth every moment. Yes really have plans for future training and want your teacher to fly out and train the whole team here. We look forward to it! Best Wishes - Nana

We will see that your team are:

  • of five-star standard
  • able to think before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

    Service training with us is considered the best!

    Service training with us is considered the best!

Training methods:

In brief, we run our courses with theory and practical elements. Moreover, role play and team work is implemented. Additionally, students get assessed as they go along. Finally, a few examples of what you can expect to get:

Snippet from the modules:

  • Food and Beverage excellence
  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • Setting the Scene
  • First Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry
  • Table Service
  • Book today!

    Book today!

    Silver service

In conclusion, to make sure that the level of training meets the service expectations of your guests, we design our training programs with your needs in mind. similarly, we create our handbooks by the same token.

Butler department training Hotels – The Butler’s role:

Needless to say, it is the butler’s responsibility to understand the guests needs. Moreover, he or she will be in charge of making sure the guests are kept happy at all times. Obviously, this can be a tall order and requires utmost confidence, patience, training and excellence. Importantly is that, with our training, the butler will need to be able to trouble shoot and problem solve. Also, he or she will need to think one step ahead. As a result of our experienced methods in Butler department training will result in you or your team becoming the best and the most renowned in the world.

Who can book our courses?

Hotel Butler service companies

Hotel Butler service companies

First of all, Hotels, Resorts and restaurants can book this course if they already have a department for butlers or are looking to set one up. Secondly, we offer the course in different levels depending on the skills and experience of your staff. Thirdly, we will teach the team how to work together and provide an excellent service for your discerning clientele. Also, noteworthy is that we offer Butler training for service staff of all levels. We welcome Housekeepers, maids, front of house, concierge and any other type of staff. Finally, we want you to know, that no requirement is too big or too small for us.

Butler department course – tailored to you

Of course, when you contact us, we will initially consult with you. Following that, whether over the phone or in person, we will discuss you training requirements and your specifications. Needless to say, we will then send you a proposal that we see fit and if you decide to go ahead with us, importantly is that we will be making a curriculum suitable to your exact needs. As a result, your guest service will be hugely improved.

New departments and other highlights

Also, you if you wish, you will be able to introduce a new butler style service for your guests. Moreover, the courses we give are tailored to meet the requests we receive. Also, if you are not sure what you need then we can also help. For example, a Head trainer can come to you and spend time with the management to test the service standards and style you have. We can also point out and recommend ways to improve your hotel’s service. Similarly, we will highlight the resort or property’s uniqueness. Impressively, we can then also develop a curriculum on the spot for you.

Master the skill of top service

Master the skill of top service

Our training will keep you going for years.

Our Butler training hotel staff includes an option to train a head trainer. This way you can continue performing, reviewing and educating your team or new team members on an ongoing basis. We can also come back and visit you several times every year to make sure that the level of service is kept high always.

Location and timing

Our Butler training for service staff is delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. Moreover, the course can be delivered in 1-7 days or longer.

Why use us?
Butler department training Hotels

Butler department training Hotels

We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientage, you need to offer them a unique service. Your management/head butler must be the best of the best. This sets the tone for the entire hotel. Butler department set up help Company has excellent references from previous training courses from hotels all across the globe.

Bespoke Bureau are considered the best of the best

Bespoke Bureau are considered the best of the best

Butler department training teaches emotional intelligence

We cannot stress the importance of Emotionally Intelligent and Spirited Staff. To get a perfect service team you need staff with training, understanding and common sense. All service staff must have emotional intelligence. This means intuitive people sense, empathy, and genuineness.

Up your ratings on trip advisor with our Butler department training

Obviously, all the top rating hotels on trip advisor are up there due to their level of service. Needless to say, this is the ONE most important factor in guest satisfaction. For sure, much more important than state of the art design. To offer good service you need good staff. To get good staff you need systems, training and quality control. This is what we offer at our Butler department set up help Company. We will see that your team are:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service.
Understanding your needs – Our call!

First of all, when you contact us, we will consult with you either over the phone or in person Obvioulsy, we will discuss you training requirements. We will then send you a proposal that we see fit. If you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. This may be to improve guest service or to introduce a new butler style service for their guests.

Student London Butler training company

Student at the London Butler training company

Sample topics with us:
  • Food and Beverage excellence
  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • Setting the Scene
  • First Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry (Valeting)
  • Table Setting

  • Silver Service
How to book Butler Hotel Training with us:

Finally, to book, please contact us on +442032900142 or e-mail us on info@bespokebureau.com for more information on Butler Hotel Training with us.

Watch a video from our training here

Butler department set up

Butler department set up – Training

Contact us on +442032900142 or info@bespokebureau.com for more information on our Butler department set up services.

Butler department set up - Training

Butler department set up – Training

Butler department set up for the perfect butler services

The British Butler Academy and Bespoke Bureau offer award winning Butler service Hotel. We do recruitment and training courses in all Private Service and Corporate Luxury Service settings. We are an accredited School with an outstanding reputation. Our Butler service Hotel Company is popular with resorts and Hotels across the globe. We operate in all corners of the globe.

Butler department set up – A Bespoke Training program

Our Elite trainers focus on:

  • Hygiene standards
  • Personal presentation
  • Communication skills
  • Body language and eye contact
  • Posture and dress code
  • Etiquette & Service language excellence

Butler department set up – The Butler’s role:

Hotel Butler consultancy

Hotel Butler consultancy with us will take you to the top

It is the butler’s responsibility to understand the guests needs. This can be a tall order and requires:

  1. confidence
  2. patience
  3. training
  4. excellence.He will need to be able to problem solve. He needs to think one step ahead. Our Butler service Hotel training Company is known to educate the world’s Elite butlers.

Butler department set up – Who can book?

Hotels and Resorts can book this course if they already have a department for butlers or are looking to set one up. We offer the course in different levels depending on the skills and experience of your staff. We will teach the team how to work together and provide an excellent service for your discerning clientele.

Butler department set up

Butler department set up

Butler department set up – our way to understand your needs

When you contact us, we will initially have a consultation with you. Over the phone or in person. We will discuss you training requirements. We will then send you a proposal that we see fit. if you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. This is in order to later carry the training to the exact requirements of each individual property. This may be to improve guest service or to introduce a new butler style service for their guests. The courses we provide are tailored to meet the requests we receive. If you are not sure what you need then we can also help. A Head trainer will come to you and spend time with the management to evaluate the service standards and style you have. We will point out and recommend ways to improve your hotel’s service. We will highlight the resort or property’s uniqueness.  A curriculum can or may therefore be developed on the spot.

Hotel Butler service Company

Hotel Butler service Company

Butler department set up – Location

Our Butler department set up training is delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 7 days or longer. We would typically recommend that you let each group of 10-15 maximum have 5-7 days of training each with at least 1 follow up later. It is important that we (and you) see the students/workers in action after and/or during the training to ensure the highest of quality.

Butler department set up  – Why us?

Hotel Butler service China

Hotel Butler service China

We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientele, you need to offer them a unique service. Your management/head butler must be the best of the best. This sets the tone for the entire hotel. The Hotel Service Training Company has excellent references from previous training courses from hotels all across the globe.

Butler department set up – our training is developed to teach your team to be:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service.

The importance of Butler service Hotel

Bespoke Bureau are considered the best of the best

Bespoke Bureau are considered the best of the best

We cannot stress the importance of Emotionally Intelligent and Spirited Staff. To get a perfect service team you need staff with training, understanding and common sense. All service staff must have emotional intelligence. This means intuitive people sense, empathy, and genuineness. We shall help your team gain the confidence and understanding of this.

Up your ratings on trip advisor with our Butler service Hotel

All the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. To get good staff you need systems, training and quality control. This is what we offer at our Hotel Butler Training Company. We will see that your team are:

  • of five-star standard when we leave
  • able to think things through before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

    Hotel Butler service China - offer the best for your VIP guests

    Hotel Butler service China – offer the best for your VIP guests

What our Butler service Hotel Company entails:

We run our courses with theory and practical elements. We do role play and group work. You get assessed as you go along. A few examples of what you can expect to get:

Butler service Hotel  – what it can offer your luxury guest:

  • Food and Beverage excellence
  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • Setting the Scene
  • First Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry (Valeting)
  • Table service
  • Butler service Hotel

    Butler service Hotel

    Silver service

Our Hotel Service Training program is designed to ensure that the level of training meets the service needs of the hotel. The program will be tailored to the specific needs of your hotel or resort.

How to book with the Butler service Hotel

Contact us on +442032900142 or e-mail us on info@bespokebureau.com for more information on the Butler service Hotel .

The small touches are important

The small touches are important

Watch a video from our training here

Thank you!

Bespoke Bureau & The British Butler Academy

Bespoke Bureau & The British Butler Academy

26 Dover Street | Mayfair

Bank | London | W1S 4LY | UK

Phone: +442032900142

www.bespokebureau.com