Service Training for Hotel Staff
Service Training for Hotel Staff
Our Elite Service Training for Hotel Staff is available for hotels and other luxury settings. Our excellent service experts travel across the globe to do teaching. This is done in corporate settings, hotels, private houses and other establishments.
Additionally, we have teachers who travel all around the year to you. They can come to you for a short period on a long period. Contact us for more information on how our Service Training for Hotel Staff work on: +442032900142 or email@example.com
The British Butler Academy – Service Training for Hotel Staff
The British Butler Academy and Bespoke Bureau offer award-winning Butler service Hotel. We do recruitment and training courses in all Private Service and Corporate Luxury Service settings. We are an accredited School with an outstanding reputation. Our Butler service Hotel Company is popular with resorts and Hotels across the globe. We work in all corners of the globe.
The Bespoke programs
Our Elite trainers focus on:
- Hygiene standards
- Personal presentation
- Communication skills
- Body language and eye contact
- Posture and dress code
- Etiquette & Service language excellence
- Much much more.
Service Training for Hotel Staff – The Butler’s role:
It is the butler’s responsibility to understand the guests needs. This can be a tall order and requires:
- excellence.He will need to be able to problem solve. He needs to think one step ahead. Our Butler service Hotel training Company is known to educate the world’s Elite butlers.
Who can book our Service Training for Hotel Staff
Hotels and Resorts can book this course if they butler department or are looking to set one up. We offer the course in different levels depending on the skills and experience of your staff. We will teach the team how to work together and give an excellent service for your discerning clientage.
Understanding your needs – Our call!
First of all, when you contact us, we will consult with you. Over the phone or in person. We will discuss you training requirements. We will then send you a proposal that we see fit. if you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. This may be to improve guest service or to introduce a new butler style service for their guests.
Development of courses:
The courses we give are tailored to meet the requests we receive. If you are not sure what you need then we can also help. A Head trainer will come to you and spend time with the management to check the service standards and style you have. We will point out and recommend ways to improve your hotel’s service. We will highlight the resort or property’s uniqueness. A curriculum can be developed on the spot.
Skills that will keep you going for years.
Additionally to our standard modules, we include an option to train a head trainer. This way you can continue educating your team. We can also come back and visit you several times every year. To make sure that the level of service is kept high consistently.
How does the Service Training for Hotel Staff work?
Our Service Training for Hotel Staff program is delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 7 days or longer. We would typically recommend that you let each group of 10-15 have 5-7 days of training each with at least 1 follow-up later.
We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientage, you need to offer them a unique service. Your service staff must be the best. This sets the tone for the entire hotel. The Butler Hotel Training courses we offer have excellent references from previous training courses. From hotels and private clients from across the world.
The Service Training for Hotel Staff developed to teach your team to be:
- Great with one-on-one service or team service.
- Run from the top down.
- Able to get enjoyment out of service
Importance of Butler Hotel Training
We cannot stress how important it is to have Emotionally Intelligent and Spirited Staff. To get a perfect service team you need staff with training, understanding and common sense. All service staff must have emotional intelligence. This means intuitive people sense, empathy, and genuineness. We shall help your team gain confidence and understanding of this.
Up your ratings on trip advisor with our Service Training for Hotel Staff
All the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. To get good staff you need systems, training and quality control.
We will see that your team are:
- of five-star
- able to think before acting
- have a sense of priority
- able to pay attention to detail
- able to follow-through
- highly efficient
What our Training entails:
We run our courses with theory and practical elements. We do role play and group work. You get assessed as you go along. A few examples of what you can expect to get:
Snippet from the modules:
- Food and Beverage excellence
- Protocol and Etiquette
- Concierge training
- Hotel Butler excellence
- Guest etiquette
- Setting up a Butler department
- Setting the Scene
- First Impressions
- Body Language
- Guest Arrival
- Garment Care and Laundry
- Table Service
Our Training program is designed to make sure that the level of training meets the service needs of the hotel. The program will be tailored to your needs.
How to book our Service Training for Hotel Staff
Contact us on +442032900142 or e-mail us on firstname.lastname@example.org for more information on our Service Training for Hotel Staff
Watch a video from our training here
Bespoke Bureau & The British Butler Academy
Blackwell House | Guildhall Yard
Bank | London | EC2V 5AE
Main phone: +442032900142