Service Etiquette Training Hotel
Service Etiquette Training Hotel
Contact us on+442032900142 or firstname.lastname@example.org for more information on how to book Service Etiquette Training Hotel with us.
Service Etiquette Training Hotel for your increased top reputation
Our Service Etiquette Training Hotel focus on:
- Personal presentation
- Communication skills including conversation and listening.
- Body language and eye contact.
- Posture and dress code.
- Etiquette & Service language excellence.
- Elite service providing.
Service Etiquette Training Hotel – The role of the hotel service staff:
It is the service staff responsibility to understand the guests needs. They are in charge of making sure guests are content. This can be a tall order and requires utmost confidence, patience, training and excellence. You will need to be able to trouble shoot and problem solve. You will need to think one step ahead. Our Service Etiquette Training Hotel will make sure your staff are up to their roles.
Service Etiquette Training Hotel – who can book our courses?
Hotels, Resorts and restaurants can book this course. We offer the course in different levels depending on the skills and experience of your staff. We will teach the team how to work together and give an excellent service for your discerning clientage. We offer the Service Etiquette Training Hotel for service staff of all levels. Housekeepers, maids, front of house, concierge and much more. No need is too big or too small for us.
Service Etiquette Training Hotel – our way to understand your needs
When you contact us, we will initially consult with you. Over the phone or in person. We will discuss your training requirements. The Service Etiquette Training Hotel team will then send you a proposal that we see fit. They will later be making a curriculum suitable to your exact needs. This is to later carry the training to the exact requirements of each property. This may be to improve guest service or to introduce a new butler style service for their guests. The courses we give are tailored to meet the requests we receive. If you are not sure what you need then we can also help. A Head trainer will come to you and spend time with the management to test the service standards and style you have. We will point out and recommend ways to improve your hotel’s service. We will highlight the resort or property’s uniqueness. A curriculum can then be developed on the spot.
Our Service Etiquette Training Hotel will keep you going for years.
Our Service Etiquette Training Hotel includes an option to train a head trainer. This way you can continue performing, reviewing and educating your team or new team members on an ongoing basis. We can also come back and visit you several times every year to make sure that the level of service is kept high always.
Service Etiquette Training hotel at what locations?
Our Service Etiquette Training Hotel is delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 5 days or longer.
Service Etiquette Training Hotel – Why use us?
We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientage, you need to offer them a unique service. Your service team must be the best of the best. This sets the tone for the entire hotel.
Service Etiquette Training Hotel delivered on site to you is developed to teach your team to be:
- Great with one-on-one service or team service.
- Run from the top down.
- Able to get enjoyment out of service.
Service Etiquette Training Hotel delivered on site to you teaches emotional intelligence
We cannot stress the hotel industry’s need for Emotionally Intelligent and Spirited Staff. To get a perfect service team you need staff with training, understanding and common sense. All service staff must have emotional intelligence. This means intuitive people sense, empathy, and genuineness.
Up your ratings on trip advisor with our Service Etiquette Training Hotel delivered on site to you
All the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. To get good staff you need systems, training and quality control.
We will see that your team are:
- of five-star standard when we leave
- able to think things through before acting
- have a sense of priority
- able to pay attention to detail
- able to follow-through
- highly efficient
Sample modules at the Service Etiquette Training Hotel:
- Protocol and Etiquette
- Concierge training
- Hotel Butler excellence
- Guest etiquette
- Setting up a Butler department
- Setting the Scene
- First Impressions
- Body Language
- Guest Arrival
- Garment Care and Laundry (Valeting)
- Silver Service
How to book the Service Etiquette Training Hotel:
E-mail us on email@example.com for more information
Watch a video from our training here
Bespoke Bureau & The British Butler Academy
26 Dover Street | Mayfair
Bank | London | W1S 4LY | UK
Recruitment Agency: +442032900142