Retail Service Training

Retail Service Training – Book Today!

Contact us on+442032900142 or for more information on how to book your company’s Retail Service Training.

Customer Service Etiquette Training

Customer Service Etiquette Training

Retail Service Training for your top reputation

Retail Service Training with focus on:

  • Personal presentation
  • Customer Service Etiquette
  • Speaking the language of Service etiquette
  • Communication skills including conversation and listening.
  • Body language and eye contact.
  • Posture and dress code.
  • Service Etiquette.
  • Service language excellence.
  • Elite service providing.

Your Retail Service Training provider

It is the service provider’s responsibility to understand the customer needs. You will be in charge of making sure they are kept happy. This can be a tall order and requires utmost confidence, patience, training and excellence. You will need to be able to trouble shoot and problem solve. You will need to think one step ahead. Our Service Etiquette Training courses are developed to teach your floor staff to be the best they can be.

Customer Service Etiquette Training - Get ahead of the game

Customer Service Etiquette Training – Get ahead of the game

Retail Service Training – who can book our courses?

Luxury retail outlets, Hotels, Resorts and restaurants can book this course. We offer the course in different levels depending on the skills and experience of your staff. We will teach the team how to work together and give an excellent service for your discerning clientage. No need is too big or too small for us.

Retail Service Training – our way to understand your needs

When you contact us, we will initiallyconsult with you. Over the phone or in person. We will discuss you training requirements. We will then send you a proposal that we see fit. The courses we offer are tailored to meet the requests we receive. If you are not sure what you need then we can also help.

Our Retail Service Training will keep you going for years.

Our Retail Service Training includes an option to train a head trainer. This way you can continue performing, reviewing and educating your team or new team members on an ongoing basis. We can also come back and visit you several times every year to make sure that the level of service you offer your customers, is the best.

Retail Service Training – locations

Our training is delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 5-7 days or longer.

Retail Service training – Why use us?

Retail Service Training

Retail Service Training

We all know that excellent customer service is hard to find these days. To ensure total guest satisfaction for the upmarket clientage, you need to offer them a unique service. This sets the tone for the entire store. Our school has excellent references from previous training courses.

Retail Service Training is developed to teach your team to be:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service.

Retail Service Training with us teaches your staff emotional intelligence

To get a perfect service team you need staff with training, understanding and common sense. All service staff must have emotional intelligence. This means intuitive people sense, empathy, and genuineness.

Service Training – sample topics with us:

  • Service language
  • Giving customer service with a smile
  • First Impressions
  • Body Language
  • Guest Arrival
Service Etiquette Training for your staff

Service Etiquette Training for your staff

How to book

Contact us on +442032900142 or e-mail for more information.

Watch a video from our training here

Thank you!

Bespoke Bureau & The British Butler Academy

26 Dover Street | Mayfair
Bank | London | W1S 4LY | UK

Recruitment Agency: +442032900142