Hotel service etiquette training
Hotel service etiquette training
Our refined Hotel service etiquette training is available for hotels and other luxury settings. Moreover, our excellent butler teachers travel across the globe to do teaching. The training is held in your corporate settings, hotel, private house and other establishments.
Contact us for more information on how to book our Hotel service etiquette training: +442032900142 or email@example.com
The British Butler Academy – Service Etiquette Training
The British Butler Academy and Bespoke Bureau offer award-winning Service Etiquette Training. First of all we have teachers who travel all around the year to you. Similarly, they can come to you for a short period on a long period. We conduct recruitment and training courses in all Private Service and Corporate Luxury Service settings. Moreover, we are an accredited School with an outstanding reputation. Furthermore, our Hotel service etiquette training is popular across the globe and as a result, we travel globally to carry out the training.
The Etiquette Service Program
To sum up the course content, example of the modules are:
- Service Etiquette
- British etiquette and style
- Hygiene standards
- Uniform vs no uniform
- Silver service & Butler Service
- Speak the proper service language
- British Accent training
- Personal presentation
- Communication skills
- Body language and eye contact
- Service the V VIP
- Posture and dress code
- Etiquette & Service language excellence
- Much much more.
Join the Elite by booking your Hotel service etiquette training today:
Overall, in an Elite service environment, it is the staffs responsibility to understand the guests needs. This can usually be a tall order and requires:
- service etiquette
Furthermore, he or she must be able to problem solve. Similarly, the staff need to think one step ahead. As a result, our Hotel service etiquette training is developed to educate the best service staff in the world.
Who can book our Hotel service etiquette training
Usually, Hotels and Resorts book this course. So can other people of course. In either case, we offer the course in different levels depending on the skills and experience of your staff. In any event, we will teach your team how to work together and give excellent service for your discerning clientage.
Understanding your needs – Our call!
First of all, when you contact us, we will consult with you. Over the phone or in person. First of all, we will discuss you training requirements. Secondly, we will then send you a proposal that we see fit. If you decide to go ahead with us as a result, we will develop your curriculum to your exact needs. Additionally, we will create the material/handbook that you need.
Development of courses:
First of all, the courses we give are tailored to meet the requests we receive. Secondly, if you are not sure what you need then we can also help. In fact, a Head trainer can come to you and spend time with the management to check the service standards and style you have. In conclusion to what we have established, we can point out and recommend ways to improve your hotel’s service. Finally, we will highlight the resort or property’s uniqueness and uniquely, a curriculum can be developed for you on the spot. Comparatively, it may save you time trying to figure out what you need yourself and save you time.
Skills that will keep you going for years.
Additionally to our standard modules, we include an option to train a head trainer. This way you can continue educating your team. Furthermore, we can also come back and visit you several times every year. To make sure that the level of service is kept high consistently.
How does the Service Etiquette Training work?
First of all, our Hotel Service Training program is usually delivered on site at your hotel or resort. Furthermore, you can also send your team to us in the UK if you prefer. The course can be delivered in 7 days or longer and can be done in small or larger groups.Comparitively, we would typically recommend that you let each group of 10-15 have 5-7 days of training each and at least 1 follow-up later.
We all know that excellent hotel service is hard to find these days. In order to ensure total guest satisfaction for the upmarket clientage, you need to offer them a unique service. Additionally, your staff must be the best. As a result, this spirit will set the tone for your entire operation. Moreover, available to see are excellent references from previous training courses. In short, those references are from hotels and private clients from across the world.
Your Service Etiquette Training is developed to teach your team to be:
- Great with one-on-one service or team service.
- Run from the top down.
- Able to get enjoyment out of service
To summarize, as shown above, enrolling in our training program is a great ideal. As a result, you will benefit from happier guests. Not to mention more repeat business.
Up your ratings on trip advisor with our Service Etiquette Training
After all, all the top rating hotels on trip advisor are up there due to their level of service. In fact, top service is the ONE most important factor in guest satisfaction. In conclusion, service excellence is usually much more important than state of the art design. Not to mention that you in order to offer good service, you need good staff. Correspondingly, to get good staff you need systems, training and quality control.
Additionally, will see that your team are uniquely able to:
- provide five-star service
- think before acting
- have a sense of priority
- pay attention to detail
- work highly efficiently
What our Hotel service etiquette training entail:
In the same fashion that we want your team to work, we run our courses. In like manner, we conduct our courses with theory and practical elements. Equally, we do role play and group work. Moreover, the class attendants get assessed as you go along.
Snippet from the modules:
- Food and Beverage excellence
- Service language
- Elite guest service
- Protocol and Etiquette
- Concierge training
- Hotel Butler excellence
- Guest etiquette
- Setting up a Butler department
- Setting the Scene
- First Impressions
- Body Language
- Guest Arrival
- Garment Care and Laundry
- Table service
On the whole, our Training programs are designed to make sure that the level of training meets the service needs of the hotel. In one word: The program will be tailored to your needs.
How to book Hotel service etiquette training with us:
Contact us on +442032900142 or e-mail us on firstname.lastname@example.org for more information on Hotel service etiquette training.
Finally, you can watch a video from our training here
Bespoke Bureau & The British Butler Academy
Blackwell House | Guildhall Yard
Bank | London | EC2V 5AE
Main phone: +442032900142