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Service Training for Hotel Staff

Service Training for Hotel Staff

Our Elite Service Training for Hotel Staff is available for hotels and other luxury settings. Our excellent service experts  travel across the globe to do teaching. This is done in corporate settings, hotels, private houses and other establishments.

Additionally, we have teachers who travel all around the year to you. They can come to you for a short period on a long period. Contact us for more information on how our Service Training for Hotel Staff work on: +442032900142 or info@bespokebureau.com 

Service Training for Hotel Staff

Service Training for Hotel Staff

The British Butler Academy – Service Training for Hotel Staff

The British Butler Academy and Bespoke Bureau offer award-winning Butler service Hotel. We do recruitment and training courses in all Private Service and Corporate Luxury Service settings. We are an accredited School with an outstanding reputation. Our Butler service Hotel Company is popular with resorts and Hotels across the globe. We work in all corners of the globe.

The Bespoke programs

Our Elite trainers focus on:

  • Hygiene standards
  • Personal presentation
  • Communication skills
  • Body language and eye contact
  • Posture and dress code
  • Etiquette & Service language excellence
  • Much much more.

Service Training for Hotel Staff – The Butler’s role:

Hotel Butler consultancy

Hotel Butler consultancy with us will take you to the top

It is the butler’s responsibility to understand the guests needs. This can be a tall order and requires:

  1. confidence
  2. patience
  3. training
  4. excellence.He will need to be able to problem solve. He needs to think one step ahead. Our Butler service Hotel training Company is known to educate the world’s Elite butlers.

Who can book our Service Training for Hotel Staff

Hotels and Resorts can book this course if they butler department or are looking to set one up. We offer the course in different levels depending on the skills and experience of your staff. We will teach the team how to work together and give an excellent service for your discerning clientage.

Understanding your needs – Our call!

First of all, when you contact us, we will consult with you. Over the phone or in person. We will discuss you training requirements. We will then send you a proposal that we see fit. if you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. This may be to improve guest service or to introduce a new butler style service for their guests.

Development of courses:

The courses we give are tailored to meet the requests we receive. If you are not sure what you need then we can also help. A Head trainer will come to you and spend time with the management to check the service standards and style you have. We will point out and recommend ways to improve your hotel’s service. We will highlight the resort or property’s uniqueness.  A curriculum can be developed on the spot.

Hotel Staff Training

Hotel Staff Training

Skills that will keep you going for years.

Additionally to our standard modules, we include an option to train a head trainer. This way you can continue educating your team. We can also come back and visit you several times every year. To make sure that the level of service is kept high consistently.

How does the Service Training for Hotel Staff work?

Our Service Training for Hotel Staff program is delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 7 days or longer. We would typically recommend that you let each group of 10-15 have 5-7 days of training each with at least 1 follow-up later.

Why us?

The best of the best!

The best of the best!

We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientage, you need to offer them a unique service. Your service staff must be the best. This sets the tone for the entire hotel. The Butler Hotel Training courses we offer have excellent references from previous training courses. From hotels and private clients from across the world.

The Service Training for Hotel Staff developed to teach your team to be:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service

    Importance of Butler Hotel Training

Get ahead of the game with our Service Training for Hotel Staff

Get ahead of the game with our Service Training for Hotel Staff

We cannot stress how important it is to have Emotionally Intelligent and Spirited Staff. To get a perfect service team you need staff with training, understanding and common sense. All service staff must have emotional intelligence. This means intuitive people sense, empathy, and genuineness. We shall help your team gain confidence and understanding of this.

Up your ratings on trip advisor with our Service Training for Hotel Staff

All the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. To get good staff you need systems, training and quality control.

We will see that your team are:

  • of five-star
  • able to think before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

    Hotel Butler service China - offer the best for your VIP guests

    Hotel Butler service China – offer the best for your VIP guests

What our Training entails:

We run our courses with theory and practical elements. We do role play and group work. You get assessed as you go along. A few examples of what you can expect to get:

Snippet from the modules:

  • Food and Beverage excellence
  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • Setting the Scene
  • First Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry
  • Table Service
  • Book today!

    Book today!

    Silver service

Our Training program is designed to make sure that the level of training meets the service needs of the hotel. The program will be tailored to your needs.

How to book our Service Training for Hotel Staff

Contact us on +442032900142 or e-mail us on info@bespokebureau.com for more information on our Service Training for Hotel Staff

Watch a video from our training here

Thank you!

Bespoke Bureau & The British Butler Academy

Blackwell House | Guildhall Yard

Bank | London | EC2V 5AE

Main phone: +442032900142

www.bespokebureau.com

Hotel Service Training

Hotel Service Training

Call us today! +442032900142 or email info@bespokebureau.com for more information on our Hotel Service Training

Hotel Service Training

Hotel Service Training

Book our Hotel Service Training for your increased ratings

Our famous Hotel Service Training focus on:

  • Personal presentation.
  • Communication skills.
  • Body language and eye contact.
  • Posture and dress code.
  • Etiquette & Service language excellence.
  • Elite service.

Additionally, we create modules to suit your exact needs.

Role of the hotel service staff:

It is the Hotel service staff responsibility to understand the guests needs. They are in charge of making sure guests are content. This can be hard and requires confidence, patience and training. You will need to problem solve. You will need to think one step ahead. Our Service training courses will make sure your staff are up to their roles.

Hotel Service Training company – who can book our courses?

Hotel Service Training at it's best!

Hotel Service Training at it’s best!

Hotels, Resorts and restaurants can book this course. We offer the course in different levels depending on the skills and experience of your staff. We will teach the team how to work together. They will learn how to give service for your discerning clientage. We offer the training for service staff of all levels. Housekeepers, maids, front of house, concierge and much more. No need is too big or too small for us.

Our way to understand your needs

When you contact us, we will initially consult with you. Over the phone or in person. We will discuss your training requirements. The Hotel staff service training company will then send you a proposal that we see fit. They will later be making a curriculum suitable to your exact needs. This is to later carry the training to the exact requirements of each property. This may be to improve guest service or to introduce a new butler style service for their guests. The courses we give are tailored to meet the requests we receive. If you are not sure what you need then we can also help. A Head trainer will come to you and spend time with the management to test the service standards and style you have. We will point out and recommend ways to improve your hotel’s service.

Students laughing at the training course

Students laughing at the training course

Elite Hotel Service Training will keep you going for years

You can also opt to train a head trainer. This way you can continue educating your team or new team members alone. Additionally, we can come back and visit you several times every year to make sure that the level of service is kept high always.

We travel to you:

Our courses can be delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 5 days or longer.

Why use us?

Learn how to be the best

Learn how to be the best

We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientage, you need to offer them a unique service. Your service team must be the best of the best. This sets the tone for the entire hotel.

Courses delivered on site to you is developed to teach your team to be:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service.
Hotel staff service training company

Hotel staff service training company

Your Team will learn emotional intelligence

We cannot stress the hotel industry’s need for Emotionally Intelligent and High Spirited Staff. To get a perfect service team you need staff with training, understanding and common sense. All service staff must have emotional intelligence. This means intuitive people sense, empathy, and genuineness.

Moreover, all the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. To get good staff you need systems, training and quality control.

We will see that your team are:

  • of five-star standard when we leave
  • able to think things through before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

    Student London Butler training company

    Student at the London Butler training company

Sample modules:

  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • Setting the Scene
  • First Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry (Valeting)
  • Table Setting

  • Silver Service

How to book with the Learn how to be the best company:
E-mail us on info@bespokebureau.com for more information

Impress your guests

Impress your guests

Watch a video from our training here

Thank you!

Bespoke Bureau & The British Butler Academy

26 Dover Street | Mayfair
Bank | London | W1S 4LY | UK

Recruitment Agency: +442032900142

www.bespokebureau.com

Housekeeping Training Provider

Service Etiquette Training

Service Etiquette Training

Service Etiquette Training is available for hotels and other luxury settings. Our excellent butler teachers travel across the globe to do teaching. This is done in corporate settings, hotels, private houses and other establishments.

Service Etiquette Training

Service Etiquette Training

Additionally, we have teachers who travel all around the year to you. They can come to you for a short period on a long period. Contact us for more information on how our Service Etiquette Training work on: +442032900142 or info@bespokebureau.com 

The British Butler Academy – Service Etiquette Training

The British Butler Academy and Bespoke Bureau offer award-winning Service Etiquette Training. We do recruitment and training courses in all Private Service and Corporate Luxury Service settings. We are an accredited School with an outstanding reputation. Our Service Etiquette Training is popular with resorts and Hotels across the globe. We work in all corners of the globe.

Course Types

All our Course Types offer theoretical elements as well as practical.

The Bespoke programs

Our Elite trainers focus on:

  • Service Etiquette
  • British etiquette and style
  • Hygiene standards
  • Uniform vs no uniform
  • Silver service & Butler Service
  • Speak the proper service language
  • British Accent training
  • Personal presentation
  • Communication skills
  • Body language and eye contact
  • Service the V VIP
  • Posture and dress code
  • Etiquette & Service language excellence
  • Much much more.

Service Etiquette Training – The service staffs roles:

Hotel Butler consultancy

Hotel Butler consultancy with us will take you to the top

It is the service staffs responsibility to understand the guests needs. This can be a tall order and requires:

  1. service etiquette
  2. confidence
  3. patience
  4. training
  5. excellence.He will need to be able to problem solve. He needs to think one step ahead. Our Service Etiquette Training is known to educate the world’s Elite butlers.

Who can book our Service Etiquette Training

Hotels and Resorts can book this course. So can other people. We offer the course in different levels depending on the skills and experience of your staff. We will teach the team how to work together and give excellent service for your discerning clientage.

Understanding your needs – Our call!

First of all, when you contact us, we will consult with you. Over the phone or in person. We will discuss you training requirements. We will then send you a proposal that we see fit. if you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. This may be to improve guest service or to introduce a service style for their guests.

Development of courses:

The courses we give are tailored to meet the requests we receive. If you are not sure what you need then we can also help. A Head trainer will come to you and spend time with the management to check the service standards and style you have. We will point out and recommend ways to improve your hotel’s service. We will highlight the resort or property’s uniqueness.  A curriculum can be developed on the spot.

Service Etiquette Training - Finishing touches

Service Etiquette Training – Finishing touches

Skills that will keep you going for years.

Additionally to our standard modules, we include an option to train a head trainer. This way you can continue educating your team. We can also come back and visit you several times every year. To make sure that the level of service is kept high consistently.

How does the Service Etiquette Training work?

Our Hotel Service Training program is delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 7 days or longer. We would typically recommend that you let each group of 10-15 have 5-7 days of training each with at least 1 follow-up later.

Why us?

Butler Hotel Training with us - Book today!

Butler Hotel Training with us – Book today!

We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientage, you need to offer them a unique service. Your staff must be the best. This sets the tone for the entire hotel. The Service Etiquette Training we offer have excellent references from previous training courses. From hotels and private clients from across the world.

Your Service Etiquette Training is developed to teach your team to be:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service

Up your ratings on trip advisor with our Service Etiquette Training

All the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. To get good staff you need systems, training and quality control.

We will see that your team are:

  • of five-star
  • able to think before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

    Hotel Butler service China - offer the best for your VIP guests

    Hotel Butler service China – offer the best for your VIP guests

What our Service Etiquette Training entail:

We run our courses with theory and practical elements. We do role play and group work. You get assessed as you go along. A few examples of what you can expect to get:

Snippet from the modules:

  • Food and Beverage excellence
  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • Setting the Scene
  • First Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry
  • Table service
  • Butler service Hotel

    Butler service Hotel

    Silver service

Our Training program is designed to make sure that the level of training meets the service needs of the hotel. The program will be tailored to your needs.

How to book Service Etiquette Training with us:

Contact us on +442032900142 or e-mail us on info@bespokebureau.com for more information on Butler Hotel Training with us

Watch a video from our training here

Thank you!

Bespoke Bureau & The British Butler Academy

Blackwell House | Guildhall Yard

Bank | London | EC2V 5AE

Main phone: +442032900142

www.bespokebureau.com

Butler Hotel Training

Butler Hotel Training

Butler Hotel Training is available for hotels and other luxury settings. Our excellent butler teachers travel across the globe to do teaching. This is done in corporate settings, hotels, private houses and other establishments.

Additionally, we have teachers who travel all around the year to you. They can come to you for a short period on a long period. Contact us for more information on how our Butler Hotel Training work on: +442032900142 or info@bespokebureau.com 

Butler Hotel Training

Butler Hotel Training

Whats on offer?

The British Butler Academy and Bespoke Bureau offer award-winning Butler service Hotel. We do recruitment and training courses in all Private Service and Corporate Luxury Service settings. We are an accredited School with an outstanding reputation. Our Butler service Hotel Company is popular with resorts and Hotels across the globe. We work in all corners of the globe.

The Bespoke programs

Our Elite trainers focus on:

  • Hygiene standards
  • Personal presentation
  • Communication skills
  • Body language and eye contact
  • Posture and dress code
  • Etiquette & Service language excellence
  • Much much more.

Butler service Hotel  – The Butler’s role:

Hotel Butler consultancy

Hotel Butler consultancy with us will take you to the top

It is the butler’s responsibility to understand the guests needs. This can be a tall order and requires:

  1. confidence
  2. patience
  3. training
  4. excellence.He will need to be able to problem solve. He needs to think one step ahead. Our Butler service Hotel training Company is known to educate the world’s Elite butlers.

Who can book our Butler Hotel Training

Hotels and Resorts can book this course if they butler department or are looking to set one up. We offer the course in different levels depending on the skills and experience of your staff. We will teach the team how to work together and give an excellent service for your discerning clientage.

Understanding your needs – Our call!

First of all, when you contact us, we will consult with you. Over the phone or in person. We will discuss you training requirements. We will then send you a proposal that we see fit. if you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. This may be to improve guest service or to introduce a new butler style service for their guests.

Development of courses:

The courses we give are tailored to meet the requests we receive. If you are not sure what you need then we can also help. A Head trainer will come to you and spend time with the management to check the service standards and style you have. We will point out and recommend ways to improve your hotel’s service. We will highlight the resort or property’s uniqueness.  A curriculum can be developed on the spot.

Hotel Staff Training

Hotel Staff Training

Skills that will keep you going for years.

Additionally to our standard modules, we include an option to train a head trainer. This way you can continue educating your team. We can also come back and visit you several times every year. To make sure that the level of service is kept high consistently.

How does the Butler Hotel Training work?

Our Hotel Service Training program is delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 7 days or longer. We would typically recommend that you let each group of 10-15 have 5-7 days of training each with at least 1 follow-up later.

Why us?

Book today!

Book today!

We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientage, you need to offer them a unique service. Your Butlers must be the best. This sets the tone for the entire hotel. The Butler Hotel Training courses we offer have excellent references from previous training courses. From hotels and private clients from across the world.

Your Butler Hotel Training is developed to teach your team to be:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service

    Importance of Butler Hotel Training

Bespoke Bureau are considered the best of the best

Bespoke Bureau are considered the best of the best

We cannot stress how important it is to have Emotionally Intelligent and Spirited Staff. To get a perfect service team you need staff with training, understanding and common sense. All service staff must have emotional intelligence. This means intuitive people sense, empathy, and genuineness. We shall help your team gain confidence and understanding of this.

Up your ratings on trip advisor with our Hotel Butler training companies

All the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. To get good staff you need systems, training and quality control.

We will see that your team are:

  • of five-star
  • able to think before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

    Hotel Butler service China - offer the best for your VIP guests

    Hotel Butler service China – offer the best for your VIP guests

What our Butler Hotel Training entail:

We run our courses with theory and practical elements. We do role play and group work. You get assessed as you go along. A few examples of what you can expect to get:

Snippet from the modules:

  • Food and Beverage excellence
  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • Setting the Scene
  • First Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry
  • Table service
  • Butler service Hotel

    Butler service Hotel

    Silver service

Our Training program is designed to make sure that the level of training meets the service needs of the hotel. The program will be tailored to your needs.

How to book Butler Hotel Training with us:

Contact us on +442032900142 or e-mail us on info@bespokebureau.com for more information on Butler Hotel Training with us

Watch a video from our training here

Hotel Staff Training Provider Bespoke Bureau

Hotel Staff Training Provider Bespoke Bureau

In brief, when looking for a reputable Hotel Staff Training Provider, look no further. We have teachers available all year around who can come to your premises on long or short notice. Contact us on +442032900142 or info@bespokebureau.com for more information on how to book your hotel staff training with us today.

Hotel Staff Training Provider

Hotel Staff Training Provider

Impressively, The British Butler Academy is a Top Training Company in service. We offer courses in all Hotel Service and Corporate Luxury Service. Furthermore, we are an accredited and recognized School with an outstanding reputation. Needless to say, our Hotel Service Training Company is popular with resorts and Hotels across the globe. Interestingly, we operate in Europe, Asia, America and all other corners of the globe.

Our teachers focus

Our Elite Head trainers focus on:

  • Hygiene standards
  • Personal presentation
  • Communication skills including conversation and listening.
  • Body language and eye contact.
  • Posture and dress code.
  • Etiquette & Service language excellence.

Who can book?

Any hotel, resort or high end retailer can book a course with us and have their staff certificated and perfected. . We offer the course in different levels depending on the skills and experience of your staff. We will teach the team how to work together and provide an excellent service for your discerning clientele.

Get your Staff to the top

Get your Staff to the top

The Hotel Staff Training Provider who listens and understands your needs

Obviously, when you contact us, we will initially have a consultation with you. Needless to say, we will discuss you training requirements. Of course, the courses we provide are tailored to meet the requests we receive but if you are not sure what you need, then we can also help. Interestingly, we will point out and recommend ways to improve your hotel’s service. Moreover, we can highlight the resort or property’s uniqueness.

Hotel Staff Training will keep you going for years.

Our Training Company Hotel Service includes an option to train the trainer or manager. This way you can continue performing, reviewing and educating your team or new team members on an ongoing basis. We can also come back and visit you a number of times every year to ensure that the level of service is kept high at all times.

Duration of the Hotel Staff Training

Our Hotel Service Training program is delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 7 days or longer. We would typically recommend that you let each group of 10-15 maximum have 5-7 days of training each with at least 1 follow up later. It is important that we (and you) see the students/workers in action after and/or during the training to ensure the highest of quality.

Why us?

Because, we all know that excellent hotel service is hard to find these days. Obviously, to ensure total guest satisfaction for the upmarket clientele, you need to offer them a unique service. Also, your management/head butler must be the best of the best. As a result, this sets the tone for the entire hotel.

We will make your team:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service.

The importance of Hotel Staff Training

Hotel Staff Training

Hotel Staff Training

Training Company Hotel Service – Focus on Emotional intelligence

We cannot stress the importance of Emotionally Intelligent and Spirited Staff. To get a perfect service team you need staff with training, understanding and common sense. All service staff must have emotional intelligence. This means intuitive people sense, empathy, and genuineness. We shall help your team gain the confidence and understanding of this.

Up your ratings on trip advisor – use us as your Hotel Staff Training Provider

All the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. To get good staff you need systems, training and quality control. This is what we offer at our Hotel Butler Training Company. We will see that your team are:

  • of five-star standard when we leave
  • able to think things through before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

    Student at The British Butler Academy

    Student at The British Butler Academy

Hotel Staff Training – Topics and modules

  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • First Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry
  • Table service
  • Silver service

Needless to say, our program is designed to ensure that the level of training meets the service needs of the hotel. Moreover, the program will be tailored to the specific needs of your hotel or resort.

How to book

Contact us on +442032900142 or e-mail us on info@bespokebureau.com for more information on how we work.

Watch a video from our training here

Thank you!

Bespoke Bureau & The British Butler Academy

Phone: +442032900142

www.bespokebureau.com

Training Company Hotel.

Training Company hotel service

Training Company hotel service

In brief, contact us on +442032900142 or info@bespokebureau.com for more information on how to book a course with the Training Company Hotel.

Training Company Hotel Service

Training Company Hotel Service

Needless to say, we are a Top Training Company Hotel service provider. Moreover, we offer courses in all Private Service and Corporate Luxury Service. Noteworthy is that we are an accredited and recognized School with an outstanding reputation. Of course, our Hotel Service Training Company is popular with resorts and Hotels across the globe. Impressively, we operate in Europe, Asia, America and all other corners of the globe. Finally, our course teaches your staff all the skills needed to run or set up a butler department.

Our Bespoke Training Company Hotel Service

OuImportantly, our Elite teachers focus on:

  • Hygiene standards
  • Personal presentation
  • Communication skills including conversation and listening.
  • Body language and eye contact.
  • Posture and dress code.
  • Etiquette & Service language excellence.

Training Company Hotel Service – who can book?

Any hotel, resort or high end retailer can book a course with us and have their staff certificated and perfected. . We offer the course in different levels depending on the skills and experience of your staff. We will teach the team how to work together and provide an excellent service for your discerning clientele.

Hotel Service Training Company – our way to understand your needs

First of all, when you contact us, we will initially have a consultation with you. Also, we will discuss you training requirements. Following that, we will send you a proposal that we see fit and if you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. As a result, we can carry out the training to the exact requirements of each individual property. Obviously, this may be to improve guest service or to introduce a new butler style service for their guests. Needless to say, we see to your unique requirements, whatever they may be.

Our Training will keep you going for years.

Our Training Company Hotel Service includes an option to train the trainer or manager. This way you can continue performing, reviewing and educating your team or new team members on an ongoing basis. We can also come back and visit you a number of times every year to ensure that the level of service is kept high at all times.

How long are the courses?

Our Hotel Service Training program is delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 7 days or longer. We would typically recommend that you let each group of 10-15 maximum have 5-7 days of training each with at least 1 follow up later. It is important that we (and you) see the students/workers in action after and/or during the training to ensure the highest of quality.

Training Company Hotel Service – Why us?

We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientele, you need to offer them a unique service. Your management/head butler must be the best of the best. This sets the tone for the entire hotel. The Training Company Hotel Service has excellent references from previous training courses from hotels all across the globe.

The Training Company Hotel Service is developed to teach your team to be:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service.
Bespoke Bureau are considered the best of the best

Bespoke Bureau are considered the best of the best

Focus on Emotional intelligence

Importantly, we cannot stress the importance of Emotionally Intelligent and Spirited Staff. In order to get a perfect service team you need staff with training, understanding and common sense. Obviously, all service staff must have emotional intelligence and this means intuitive people sense, empathy, and genuineness. Finally, we will obviously help your team gain the confidence and understanding of this.

Up your ratings on trip advisor with our Training Company Hotel Service

Needless to say, all the top rating hotels on trip advisor are up there due to their level of service and this is the ONE most important factor in guest satisfaction. Of course, it is much more important than state of the art design and to offer good service you need good staff. In order to good staff you need systems, training and quality control. As a result, our training is developed to ensure your staff are the best of the best.

Obviously, we will see that your team are:

  • Of course, of five-star standard when we leave
  • Importantly, able to think things through before acting
  • Also, to have a sense of priority
  • Needless to say, able to pay attention to detail
  • Uniquely, able to follow-through
  • Impressively highly efficient
  • Last but not least, caring
    Student at the Training Company Hotel ServiceStudent at the Training Company Hotel Service
Hotel Service Training- what is on offer with the Training Company Hotel Service?
  • Food and Beverage excellence
  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • Setting the scene and first impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry
  • Table setting and table service
  • Last but not least, silver service

Needless to say, our Hotel Service Training program is designed to ensure that the level of training meets the service needs of the hotel. Finally, the program will be tailored to the specific needs of your hotel or resort.

How to book

Finally, contact us on +442032900142 or e-mail: info@bespokebureau.com for more information.Watch a video from our training here

Thank you!

Bespoke Bureau & The British Butler Academy

www.bespokebureau.com

Butler training for service staff

Butler training for service staff

Contact us on +442032900142 or info@bespokebureau.com to book your butler training for service staff.

 Join The Elite

Company training Butlers

Company training Butlers

Our Butler training companies UK courses are now selling fast so contact us for prices and dates: +442032900142 or info@bespokebureau.com

Best Butler Courses around

Needless to say, we offer the Best Butler training. Of course, we have a simple formula and it’s a winning one. Moreover, we use the best butler tutors in the world. Of course, they have experience from various VIP jobs and they are experienced to pass on their skills and experience to you.  Impressively, students travel from across the globe to train with us. Finally, we operate in London but also globally.

Butler training companies UK

Butler training companies UK

Who can book with us?

  • First of all, anyone over the age of 18.
  • Secondly, people with a service mind.
  • Thirdly, people willing to work hard.

Application with us

Uniquely, we accept applications all year around but not everyone will be suitable. To summarise, contact the office on info@bespokebureau.com for more information and we guide you to a course that suits you.

Training private or in a group

Uniquely, we offer individual training courses for Butlers as well as group courses and you can take your pick!

  • All year around.
  • We also travel to you if you prefer.
  • Individual courses offered.
  • Corporate courses are offered to 5 Star venues wanting to up their skills

Can you find me a job after I train?

Impressively, we can place good students in jobs when we can. Obviously, we are not just the owners of Butler training companies but also a London based butler recruitment agency. Finally, we have clients all over the world looking for butlers from us.

Contact us on:

Finally, to book your training, contact us for more information and details now and we will get you booked in as soon as possible

+442032900142
info@bespokebureau.com

Visit our youtube channel

London Butler training company

London Butler training company

Contact us on +442032900142 or info@bespokebureau.com for more information on the London Butler Training Company and how we work

London butler training company – why us?

Butler student pooring champagne

Butler student pooring champagne

Needless to say, we are considered to have the world’s best butler course. Impressively, we have a simple formula. The formula is a winning one. Obviously, we use the best butlers in the world. Moreover, they have experience from various VIP jobs. Also, they are experienced to pass on their skills and experience to you.

Why train with the London butler training company?

  1. First of all, we are an accredited school.
  2. Also, we are a recognized Butler academy.
  3. Moreover, we are esteemed and known as the best in the butler business.
  4. Continuously, we are producing high quality butler training programs year after year.
  5. Moreover, we offer specialist Hotel butler courses.
  6. Also, all other service training courses are on offer.
  7. Furthermore, we offer private courses.
  8. Finally, we can offer placements after the training

    London butler training

    London butler training

The Modules on the Butler training programme

Impressively, the British Butler Academy offers all types of elite service training. For example, the butler and Housekeeper course are split into many modules in total and you can choose what you wish from or do them all.

The modules include:

  • First of all, an intro to the role of the Butler
  • Secondly, we teach you in how to greet and meet guests
  • Thirdly, general house etiquette in on offer
  • Personal Hygiene and Dress Code
  • Employer Expectations
  • Cultural Differences
  • House Rules
  • Daily and Weekly Tasks
  • Time Management
  • Rotas
  • The Cost of Fine Garments
  • Serving Champagne
  • Calling for Dinner
  • Silver Service
Application

We accept applications all year around but not everyone will be suitable. Contact the office on info@bespokebureau.com for more information. Also, we will try and guide you to a course that suits you.

Student hard at work

Student hard at work

Can you find me a job after I finish the course?

Impressively, the answer is yes. Obviously, we can place good students in jobs when we can and support all students. Moreover, we are also a London based butler recruitment agency and we have clients all over the world looking for butlers from us. As a result, we can place and recruit a number of our graduates.

Contact us for more info and to book:

+442032900142
info@bespokebureau.com

Visit our youtube channel

Resort Butler training

Resort Butler training

Contact us on +442032900142 or info@bespokebureau.com for more information on how to book your Resort Butler training course with us.

Resort Butler training

Resort Butler training

Our Resort Butler training

Our Elite Head trainers focus on:

  • Hygiene standards
  • Personal presentation
  • Communication skills including conversation and listening.
  • Body language and eye contact.
  • Posture and dress code.
  • Etiquette & Service language excellence.

Resort Butler training – The Butler’s role:

It is the butler’s responsibility to understand the guests needs. You will be in charge of making sure they are kept happy at all times. This can be a tall order and requires utmost confidence, patience, training and excellence. You will need to be able to trouble shoot and problem solve. You will need to think one step ahead. Our Hotel Butler training courses corporate is know to educate the world’s Elite butlers.

Who can book?

Hotel Butler service companies

Hotel Butler service companies

Hotels and Resorts can book this course if they already have a department for butlers or are looking to set one up. We offer the course in different levels depending on the skills and experience of your staff. We will teach the team how to work together and provide an excellent service for your discerning clientele.

Our way to understand your needs

First of all, when you contact us, we will initially have a consultation with you. Over the phone or in person. Secondly, we will discuss you training requirements and needs for your Resort. Thirdly, we will also then send you a proposal that we see fit.

Butler training – that will keep you going for years.

Needless to say, our Hotel Service Training Company program includes an option to train a head trainer at your premises. As a result, you can continue performing, reviewing and educating your team or new team members on an ongoing basis. Moreover, we can also come back and visit you a number of times every year to ensure that the level of service is kept high at all times.

Resort Butler training – Why?

Hotel Butler training courses corporate

Hotel Butler training courses corporate

Obviously, we all know that excellent hotel service is hard to find these days. Of course, to ensure total guest satisfaction for the upmarket clientele, you need to offer them a unique service. Needless to say, your management/head butler must be the best of the best. As a result, the tone will be set for your hotel.

Our Resort Butler training is developed to teach your team to be:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service.
Bespoke Bureau are considered the best of the best

Bespoke Bureau are considered the best of the best

We teach emotional intelligence

Importantly, we cannot stress the importance of emotionally intelligent and spirited Staff. In order to get a perfect service team you need staff with training, understanding and common sense. Moreover, the service staff must have emotional intelligence and this means intuitive people sense, empathy, and genuineness.

Up your ratings on trip advisor with our Resort Butler training

Obviously, the top rating hotels on trip advisor are up there due to their level of service. Moreover, this is the ONE most important factor in guest satisfaction. In fact, it is even more important than state of the art design. In order to offer good service you need good staff and to get good staff you need systems, training and quality control. Impressively, the above is that what we offer at our Hotel Butler Training Company.

Obviously, we will see that your team are:

  • of five-star standard when we leave
  • able to think things through before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

    Student at the hotel butler training

    Student at the hotel butler training

What our training entails:

We run our courses with theory and practical elements. We do role play and group work. You get assessed as you go along. A few examples of what you can expect to get:

Resort Butler training – what is on offer?
  • First of all, food and Beverage excellence
  • Secondly, protocol and Etiquette
  • Thirdly, concierge training
  • Moreover, hotel Butler excellence
  • Also, of course guest etiquette
  • Furthermore, we teach setting up a Butler department
  • Also, setting the Scene
  • Importantly, we will show you how to wow with first Impressions
  • Of course, body language is an important part of the training.
  • Needless to say, we teach guest arrival expertise.
  • Also, garment care and laundry
  • Last but not least, we teach table setting and silver service excellence.

Our Resort Butler training courses program is designed to ensure that the level of training meets the service needs of the hotel. The program will be tailored to the specific needs of your hotel or resort.

How to book

Contact us on +442032900142 or info@bespokebureau.com for more information on how to book a course with us.

Watch a video from our training here

Thank you!

Bespoke Bureau & The British Butler Academy

www.bespokebureau.com

Butler training

Resort Butler training courses – Book today!

Resort Butler training courses

Contact us on +442032900142 or info@bespokebureau.com for more information on our Resort Butler training courses

Resort Butler training courses

Resort Butler training courses

Our Elite Head trainers focus on:

  • Hygiene standards
  • Personal presentation
  • Communication skills including conversation and listening.
  • Body language and eye contact.
  • Posture and dress code.
  • Etiquette & Service language excellence.

Our Resort Butler training

Uniquely, our Elite teachers focus on:

  • Hygiene standards and personal presentation
  • Communication skills and conversation and listening.
  • Body language and eye contact.
  • Posture and dress code.
  • Etiquette and Service language excellence.

Resort Butler training – The Butler’s role:

Needless to say, it is the butler’s responsibility to understand the guests needs. Also, he or she will be in charge of making sure they are kept happy at all times. Obviously, this can be a tall order and requires utmost confidence, patience, training and excellence. Also, they will need to be able to trouble shoot and problem solve. Moreover, you will need to think one step ahead. Finally, our Hotel Butler training courses corporate is know to educate the world’s Elite butlers.

Who can book?

Hotel Butler service companies

Hotel Butler service companies

Hotels and Resorts can book this course if they already have a department for butlers or are looking to set one up. We offer the course in different levels depending on the skills and experience of your staff. We will teach the team how to work together and provide an excellent service for your discerning clientele.

Our way to understand your needs

First of all, when you contact us, we will initially have a consultation with you. Over the phone or in person. Secondly, we will discuss you training requirements and needs for your Resort. Thirdly, we will also then send you a proposal that we see fit.

Butler training – that will keep you going for years.

Needless to say, our Hotel Service Training Company program includes an option to train a head trainer at your premises. As a result, you can continue performing, reviewing and educating your team or new team members on an ongoing basis. Moreover, we can also come back and visit you a number of times every year to ensure that the level of service is kept high at all times.

Resort Butler training – Why?

Hotel Butler training courses corporate

Hotel Butler training courses corporate

Obviously, we all know that excellent hotel service is hard to find these days. Of course, to ensure total guest satisfaction for the upmarket clientele, you need to offer them a unique service. Needless to say, your management/head butler must be the best of the best. As a result, the tone will be set for your hotel.

Our Resort Butler training is developed to teach your team to be:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service.
Bespoke Bureau are considered the best of the best

Bespoke Bureau are considered the best of the best

We teach emotional intelligence

Importantly, we cannot stress the importance of emotionally intelligent and spirited Staff. In order to get a perfect service team you need staff with training, understanding and common sense. Moreover, the service staff must have emotional intelligence and this means intuitive people sense, empathy, and genuineness.

Up your ratings on trip advisor with our Resort Butler training

Obviously, the top rating hotels on trip advisor are up there due to their level of service. Moreover, this is the ONE most important factor in guest satisfaction. In fact, it is even more important than state of the art design. In order to offer good service you need good staff and to get good staff you need systems, training and quality control. Impressively, the above is that what we offer at our Hotel Butler Training Company.

Obviously, we will see that your team are:

  • of five-star standard when we leave
  • able to think things through before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

    Student at the hotel butler training

    Student at the hotel butler training

What our training entails:

We run our courses with theory and practical elements. We do role play and group work. You get assessed as you go along. A few examples of what you can expect to get:

Resort Butler training – what is on offer?
  • First of all, food and Beverage excellence
  • Secondly, protocol and Etiquette
  • Thirdly, concierge training
  • Moreover, hotel Butler excellence
  • Also, of course guest etiquette
  • Furthermore, we teach setting up a Butler department
  • Also, setting the Scene
  • Importantly, we will show you how to wow with first Impressions
  • Of course, body language is an important part of the training.
  • Needless to say, we teach guest arrival expertise.
  • Also, garment care and laundry
  • Last but not least, we teach table setting and silver service excellence.

Our Resort Butler training courses program is designed to ensure that the level of training meets the service needs of the hotel. The program will be tailored to the specific needs of your hotel or resort.

How to book

Contact us on +442032900142 or info@bespokebureau.com for more information on how to book a course with us.

Watch a video from our training here

Thank you!

Bespoke Bureau & The British Butler Academy

www.bespokebureau.com

Hospitality Training Course

Hospitality Training Course

Contact us on+442032900142 or info@bespokebureau.com for more information on how to book onto the world’s leading Hospitality Training Course.

Hospitality Training Course

Hospitality Training Course

Hospitality Training Course – The Bespoke Way

Our Elite trainers at the Hospitality Training Course focus on:

  • Hygiene standards
  • Personal presentation
  • Communication skills
  • Body language
  • Posture and dress code
  • Etiquette
  • Service excellence

The role of the hospitality worker:

It is the hospitality staff’s responsibility to understand the guests needs. You will be in charge of making sure they are kept happy at all times. This can be a tall order and requires utmost confidence, patience, training and excellence.

Hospitality Training Course – who can book?

Hotels and Resorts can book with our Hospitality Hotel Training Courses. We offer the courses in different levels depending on the skills and experience of your staff. We will teach the team how to work together and provide an excellent service for your discerning clientele. An individual can also book onto our open courses in London.

Hospitality Training Course – our way to understand you

Hospitality Hotel Training Courses - Join the Elite

Hospitality Hotel Training Courses – Join the Elite

When you contact us, we will have a consultation with you. Over the phone or in person. We will discuss you training requirements. We will then send you a tailor-made proposal which includes information and approximate pricing.

Hospitality Training Course – content building

If you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. The courses we provide are tailored to meet the requests we receive. We will point out and recommend ways to improve your hotel’s service. We will highlight the resort or property’s uniqueness.

Hospitality Training Course – Adapt your own model

Our Hospitality Hotel Training Courses offer a ‘Train the trainer’ programme. It includes an option to train a manager at your premises so that he or she can then deliver on-site training for your staff in the future. This way you can continue performing, reviewing and educating your team or new team members on an ongoing basis. We can also come back and visit you a number of times every year to ensure that the level of service is kept high at all times.

We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientele, you need to offer them a unique service. Your service team must be the best of the best. The Hospitality Training Courses has excellent references from previous training courses from hotels all across the globe.

Location?

Our Hospitality Hotel Training Courses are usually delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 7 days or longer. We would typically recommend that you let each group of 10-15 maximum have 5-7 days of training each with at least 1 follow up later.

Hospitality Training Courses

Hospitality Training Courses

Our Hospitality Hotel Training Courses are developed to teach your service team to be:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service.
Bespoke Bureau are considered the best of the best

Bespoke Bureau are considered the best of the best

 

Hospitality Training Courses- Up your ratings

All the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. To get good staff you need the systems, training and quality control that we teach at our Hospitality Training Company.

The promise we give you when you book a hospitality Training Course with us:

We ensure that your team of staff are:

  • of five-star standard when we leave
  • able to think things through before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

    Student at the academy

    Student at the academy

Example Modules:

  • Food and Beverage excellence
  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • First Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry (Valeting)
  • Table service
  • Silver service

Our Hospitality Training Course curriculum is designed to ensure that the level of training meets the service needs of the hotel. The program will be tailored to the specific needs of your hotel or resort.

Hospitality Training Course – How to book

Contact us on +442032900142 or e-mail us on info@bespokebureau.com for more information on the Hospitality Training Course.

Training makes your staff unique

Training with us makes your staff unique

Watch a video from our Hospitality Hotel Training Courses

Hospitality training company

Thank you!

Bespoke Bureau & The British Butler Academy

26 Dover Street | Mayfair
Bank | London | W1S 4LY | UK

Main phone: +442032900142

www.bespokebureau.com

 

Concierge training hotels

Concierge training hotels

Contact us on +442032900142 or info@bespokebureau.com for more information on how to book a world leading Hotel concierge training hotels.

Concierge training hotels

Concierge training hotels

Concierge training hotels – Our Bespoke programme

Our Elite teachers at the Concierge training hotels focus on:

  • Personal presentation
  • Communication skills
  • Body language
  • Posture and dress code
  • Etiquette
  • Service excellence

The role of the hospitality worker:

It is the hospitality staff’s responsibility to understand the guests needs. You will be in charge of making sure they are kept happy at all times. This can be a tall order and requires utmost confidence, patience, training and excellence.

Concierge training hotels in the UK – who can book?

Hotels and Resorts can book with our London based Concierge training hotels. We offer the courses in different levels depending on the skills and experience of your staff. We will teach the team how to work together and provide an excellent service for your discerning clientele. An individual can also book onto our open courses in London.

Concierge training hotels – our way to understand your needs

Hospitality Hotel Training Courses - Join the Elite

Hospitality Hotel Training Courses – Join the Elite

When you contact us, we will have a consultation with you. Over the phone or in person. We will discuss you training requirements. We will then send you a tailor-made proposal which includes information and approximate pricing.

Concierge training hotels – content building

If you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. The courses we provide are tailored to meet the requests we receive. We will point out and recommend ways to improve your hotel’s service. We will highlight the resort or property’s uniqueness.

Concierge training hotels – courses that will keep you going for years

Our Butler concierge training company offer a ‘Train the trainer’ programme. It includes an option to train a manager at your premises so that he or she can then deliver on-site training for your staff in the future. This way you can continue performing, reviewing and educating your team or new team members on an ongoing basis. We can also come back and visit you a number of times every year to ensure that the level of service is kept high at all times.

Concierge training hotels – Location of the courses

Our Concierge training hotels is usually delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 7 days or longer. We would typically recommend that you let each group of 10-15 maximum have 5-7 days of training each with at least 1 follow up later.

Why book our Concierge training hotels?

Hospitality Training Courses

Hospitality Training Courses

We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientele, you need to offer them a unique service. Your service team must be the best of the best. Hotel concierge training companies don’t always have a great reputation. When dealing with us, however, you can rest assured that you will be well looked after. We have excellent references from previous training courses from hotels all across the globe.

Concierge training hotels – Our courses will teach your service team to be:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service.
Hotel concierge training courses - Up your ratings at tripadvisor

Hotel concierge training courses – Up your ratings at tripadvisor

Concierge training hotels will up your ratings

All the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. To get good staff you need the systems, training and quality control that we teach at our Hospitality training companies.

We will see that your team are:

  • of five-star standard when we leave
  • able to think things through before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

Hotel concierge training courses modules:

  • Food and Beverage excellence
  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • First Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry (Valeting)
  • Table service
  • Silver service

Hotel concierge training courses are designed to ensure that the level of training meets the service needs of the hotel. The program will be tailored to the specific needs of your hotel or resort.

Concierge training hotels – How to book with us:

Contact us on +442032900142 or e-mail us on info@bespokebureau.com for more information.

Watch a video from our training

Thank you!

Bespoke Bureau & The British Butler Academy

Blackwell House | Guildhall Yard

Bank | London | EC2V 5AE

Main phone: +442032900142

www.bespokebureau.com

 

Hotel concierge training courses

Hotel concierge training courses

Contact us on +442032900142 or info@bespokebureau.com for more information on how to book a world leading Hotel concierge training courses with the world leaders in this field.

Hotel concierge training

Hotel concierge training

Hotel concierge training- Our Bespoke programme

Our Elite teachers at the Butler concierge training courses focus on:

  • Personal presentation
  • Communication skills
  • Body language
  • Posture and dress code
  • Etiquette
  • Service excellence

The role of the hospitality worker:

It is the hospitality staff’s responsibility to understand the guests needs. You will be in charge of making sure they are kept happy at all times. This can be a tall order and requires utmost confidence, patience, training and excellence.

Hotel concierge training in the UK – who can book?

Hotels and Resorts can book with our London based Hotel concierge training company. We offer the courses in different levels depending on the skills and experience of your staff. We will teach the team how to work together and provide an excellent service for your discerning clientele. An individual can also book onto our open courses in London.

Hotel concierge training – our way to understand your needs

Hospitality Hotel Training Courses - Join the Elite

Hospitality Hotel Training Courses – Join the Elite

When you contact us, we will have a consultation with you. Over the phone or in person. We will discuss you training requirements. We will then send you a tailor-made proposal which includes information and approximate pricing.

Hotel concierge training – content building

If you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. The courses we provide are tailored to meet the requests we receive. We will point out and recommend ways to improve your hotel’s service. We will highlight the resort or property’s uniqueness.

Hotel concierge training – courses that will keep you going for years

Our Butler concierge training company offer a ‘Train the trainer’ programme. It includes an option to train a manager at your premises so that he or she can then deliver on-site training for your staff in the future. This way you can continue performing, reviewing and educating your team or new team members on an ongoing basis. We can also come back and visit you a number of times every year to ensure that the level of service is kept high at all times.

Hotel concierge training – Location of the courses

Our Hotel concierge training is usually delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 7 days or longer. We would typically recommend that you let each group of 10-15 maximum have 5-7 days of training each with at least 1 follow up later.

Why book our Hotel concierge training courses?

Hospitality Training Courses

Hospitality Training Courses

We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientele, you need to offer them a unique service. Your service team must be the best of the best. Hotel concierge training companies don’t always have a great reputation. When dealing with us, however, you can rest assured that you will be well looked after. We have excellent references from previous training courses from hotels all across the globe.

Hotel concierge training courses – Our courses will teach your service team to be:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service.
Hotel concierge training courses - Up your ratings at tripadvisor

Hotel concierge training courses – Up your ratings at tripadvisor

 

Hotel concierge training courses will up your ratings

All the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. To get good staff you need the systems, training and quality control that we teach at our Hospitality training companies.

We will see that your team are:

  • of five-star standard when we leave
  • able to think things through before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

Hotel concierge training courses modules:

  • Food and Beverage excellence
  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • First Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry (Valeting)
  • Table service
  • Silver service

Hotel concierge training courses are designed to ensure that the level of training meets the service needs of the hotel. The program will be tailored to the specific needs of your hotel or resort.

Hotel concierge training courses – How to book with us:

Contact us on +442032900142 or e-mail us on info@bespokebureau.com for more information on one of London’s leading Hotel concierge training courses.

Watch a video from our training

Thank you!

Bespoke Bureau & The British Butler Academy

Blackwell House | Guildhall Yard

Bank | London | EC2V 5AE

Main phone: +442032900142

www.bespokebureau.com

 

Butler concierge training

Butler concierge training

Contact us on +442032900142 or info@bespokebureau.com for more information on how to book a world leading Butler concierge training course with the world leaders in this field. 

Butler concierge training

Butler concierge training

Butler concierge training – Our Bespoke programme

Our Elite teachers at the Butler concierge training courses focus on:

  • Personal presentation
  • Communication skills
  • Body language
  • Posture and dress code
  • Etiquette
  • Service excellence

The role of the hospitality worker:

It is the hospitality staff’s responsibility to understand the guests needs. You will be in charge of making sure they are kept happy at all times. This can be a tall order and requires utmost confidence, patience, training and excellence.

Butler concierge training companies in the UK – who can book?

Hotels and Resorts can book with our London based Butler concierge training company. We offer the courses in different levels depending on the skills and experience of your staff. We will teach the team how to work together and provide an excellent service for your discerning clientele. An individual can also book onto our open courses in London.

Butler concierge training – our way to understand you

Hospitality Hotel Training Courses - Join the Elite

Hospitality Hotel Training Courses – Join the Elite

When you contact us, we will have a consultation with you. Over the phone or in person. We will discuss you training requirements. We will then send you a tailor-made proposal which includes information and approximate pricing.

Butler concierge training – content building

If you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. The courses we provide are tailored to meet the requests we receive. We will point out and recommend ways to improve your hotel’s service. We will highlight the resort or property’s uniqueness.

Butler concierge training – courses that will keep you going for years

Our Butler concierge training company offer a ‘Train the trainer’ programme. It includes an option to train a manager at your premises so that he or she can then deliver on-site training for your staff in the future. This way you can continue performing, reviewing and educating your team or new team members on an ongoing basis. We can also come back and visit you a number of times every year to ensure that the level of service is kept high at all times.

Butler concierge training – Location of the courses

Our Butler concierge training is usually delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 7 days or longer. We would typically recommend that you let each group of 10-15 maximum have 5-7 days of training each with at least 1 follow up later.

Why book our Butler concierge training?

Hospitality Training Courses

Hospitality Training Courses

We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientele, you need to offer them a unique service. Your service team must be the best of the best. Hospitality training companies don’t always have a great reputation. When dealing with us, however, you can rest assured that you will be well looked after. We have excellent references from previous training courses from hotels all across the globe.

Butler concierge training – Our courses will teach your service team to be:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service.
Butler concierge training - Up your ratings at tripadvisor

Butler concierge training – Up your ratings at tripadvisor

 

Hospitality training companies should up your ratings

All the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. To get good staff you need the systems, training and quality control that we teach at our Hospitality training companies.

We will see that your team are:

  • of five-star standard when we leave
  • able to think things through before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

    Student at the academy

    Student at the academy

Sample Butler concierge training modules:

  • Food and Beverage excellence
  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • First Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry (Valeting)
  • Table service
  • Silver service

Hospitality training companies are designed to ensure that the level of training meets the service needs of the hotel. The program will be tailored to the specific needs of your hotel or resort.

Butler concierge training – How to book with us:

Contact us on +442032900142 or e-mail us on info@bespokebureau.com for more information on one of London’s leading Butler concierge training academy.

Watch a video from our training

Thank you!

Bespoke Bureau & The British Butler Academy

Blackwell House | Guildhall Yard

Bank | London | EC2V 5AE

Main phone: +442032900142

www.bespokebureau.com

 

Hospitality training companies

Hospitality training companies

Contact us on +442032900142 or info@bespokebureau.com for more information on how to book a world leading course with one of the world leading Hospitality training companies.

Hospitality training companies

Hospitality training companies

Students on the Hospitality Service Company 's famous course.

Students on the Hospitality Service Company ‘s famous course.

Hospitality training companies – Our Bespoke programme

Our Elite trainers at the Hospitality training companies focus on:

  • Personal presentation
  • Communication skills
  • Body language
  • Posture and dress code
  • Etiquette
  • Service excellence

The role of the hospitality worker:

It is the hospitality staff’s responsibility to understand the guests needs. You will be in charge of making sure they are kept happy at all times. This can be a tall order and requires utmost confidence, patience, training and excellence.

Hospitality training companies in the UK – who can book?

Hotels and Resorts can book with our London based Hospitality training companies. We offer the courses in different levels depending on the skills and experience of your staff. We will teach the team how to work together and provide an excellent service for your discerning clientele. An individual can also book onto our open courses in London.

Hospitality training companies – our way to understand you

Hospitality Hotel Training Courses - Join the Elite

Hospitality Hotel Training Courses – Join the Elite

When you contact us, we will have a consultation with you. Over the phone or in person. We will discuss you training requirements. We will then send you a tailor-made proposal which includes information and approximate pricing.

Hospitality training companies – content building

If you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. The courses we provide are tailored to meet the requests we receive. We will point out and recommend ways to improve your hotel’s service. We will highlight the resort or property’s uniqueness.

Hospitality training companies – courses that will keep you going for years

Our hospitality training companies offer a ‘Train the trainer’ programme. It includes an option to train a manager at your premises so that he or she can then deliver on-site training for your staff in the future. This way you can continue performing, reviewing and educating your team or new team members on an ongoing basis. We can also come back and visit you a number of times every year to ensure that the level of service is kept high at all times.

Hospitality training companies – Location

Our hospitality training companies are usually delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 7 days or longer. We would typically recommend that you let each group of 10-15 maximum have 5-7 days of training each with at least 1 follow up later.

Why book training with our Hospitality training companies?

Hospitality Training Courses

Hospitality Training Courses

We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientele, you need to offer them a unique service. Your service team must be the best of the best. Hospitality training companies don’t always have a great reputation. When dealing with us, however, you can rest assured that you will be well looked after. We have excellent references from previous training courses from hotels all across the globe.

Hospitality training companies – Our courses will teach your service team to be:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service.
Bespoke Bureau are considered the best of the best

Bespoke Bureau are considered the best of the best

 

Hospitality training should up your ratings

All the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. To get good staff you need the systems, training and quality control that we teach at our Hospitality training companies.

We will see that your team are:

  • of five-star standard when we leave
  • able to think things through before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

    Student at the academy

    Student at the academy

Sample training modules -Hospitality training companies:

  • Food and Beverage excellence
  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • First Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry (Valeting)
  • Table service
  • Silver service

Hospitality training companies are designed to ensure that the level of training meets the service needs of the hotel. The program will be tailored to the specific needs of your hotel or resort.

Hospitality training companies – How to book with us:

Contact us on +442032900142 or e-mail us on info@bespokebureau.com for more information on one of London’s leading hospitality training companies.

Watch a video from our training

Thank you!

Bespoke Bureau & The British Butler Academy

Blackwell House | Guildhall Yard

Bank | London | EC2V 5AE

Main phone: +442032900142

www.bespokebureau.com

 

Hotel service training courses

Hotel service training courses

Contact us on +442032900142 or info@bespokebureau.com for more information on how to book a world leading course with the hotel service training courses.

Hotel service training courses

Hotel service training courses

Students on the Hospitality Service Company 's famous course.

Students on the Hospitality Service Company ‘s famous course.

Hotel service training courses – Our Bespoke Training programme

Our Elite trainers at the Hotel service training courses focus on:

  • Personal presentation
  • Communication skills
  • Body language
  • Posture and dress code
  • Etiquette
  • Service excellence

The role of the hospitality worker:

It is the hospitality staff’s responsibility to understand the guests needs. You will be in charge of making sure they are kept happy at all times. This can be a tall order and requires utmost confidence, patience, training and excellence.

Hotel service training courses – who can book?

Hotels and Resorts can book with our Hotel service training courses. We offer the courses in different levels depending on the skills and experience of your staff. We will teach the team how to work together and provide an excellent service for your discerning clientele. An individual can also book onto our open courses in London.

Hotel service training courses – our way to understand you

Hospitality Hotel Training Courses - Join the Elite

Hospitality Hotel Training Courses – Join the Elite

When you contact us, we will have a consultation with you. Over the phone or in person. We will discuss you training requirements. We will then send you a tailor-made proposal which includes information and approximate pricing.

Hotel service training courses – content building

If you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. The courses we provide are tailored to meet the requests we receive. We will point out and recommend ways to improve your hotel’s service. We will highlight the resort or property’s uniqueness.

Hotel service training courses – a course that will keep you going for years

Our hotel service training courses offer a ‘Train the trainer’ programme. It includes an option to train a manager at your premises so that he or she can then deliver on-site training for your staff in the future. This way you can continue performing, reviewing and educating your team or new team members on an ongoing basis. We can also come back and visit you a number of times every year to ensure that the level of service is kept high at all times.

Hotel service training courses – Location

Our Hotel service training courses are usually delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 7 days or longer. We would typically recommend that you let each group of 10-15 maximum have 5-7 days of training each with at least 1 follow up later.

Why book training with our Hotel service training courses?

Hospitality Training Courses

Hospitality Training Courses

We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientele, you need to offer them a unique service. Your service team must be the best of the best. Our Hotel service training courses has excellent references from previous training courses from hotels all across the globe.

Our Hotel service training courses will teach your service team to be:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service.
Bespoke Bureau are considered the best of the best

Bespoke Bureau are considered the best of the best

 

Hotel service training courses – Up your ratings

All the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. To get good staff you need the systems, training and quality control that we teach at our Hotel service training courses.

We will see that your team are:

  • of five-star standard when we leave
  • able to think things through before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

    Student at the academy

    Student at the academy

Sample training modules -Hotel service training courses:

  • Food and Beverage excellence
  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • First Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry (Valeting)
  • Table service
  • Silver service

Our Hotel service training courses are designed to ensure that the level of training meets the service needs of the hotel. The program will be tailored to the specific needs of your hotel or resort.

Hotel service training courses – How to book:

Contact us on +442032900142 or e-mail us on info@bespokebureau.com for more information on the Hotel service training courses.

Watch a video from our Hotel service training training courses

Thank you!

Bespoke Bureau & The British Butler Academy

Blackwell House | Guildhall Yard

Bank | London | EC2V 5AE

Main phone: +442032900142

www.bespokebureau.com

 

Hospitality Service Company

Hospitality Service Company

Contact us on +442032900142 or info@bespokebureau.com for more information on how to book a world leading course with the Hospitality Service Company.

Hospitality Service Company

Hospitality Service Company

Students on the Hospitality Service Company 's famous course.

Students on the Hospitality Service Company ‘s famous course.

Hospitality Service Company – Our Bespoke Training programme

Our Elite trainers at the Hospitality Service Company focus on:

  • Personal presentation
  • Communication skills
  • Body language
  • Posture and dress code
  • Etiquette
  • Service excellence

The role of the hospitality worker:

It is the hospitality staff’s responsibility to understand the guests needs. You will be in charge of making sure they are kept happy at all times. This can be a tall order and requires utmost confidence, patience, training and excellence.

Hospitality Service Company – who can book?

Hotels and Resorts can book with our Hospitality Service Company courses. We offer the courses in different levels depending on the skills and experience of your staff. We will teach the team how to work together and provide an excellent service for your discerning clientele. An individual can also book onto our open courses in London.

Hospitality Service Company – our way to understand you

Hospitality Hotel Training Courses - Join the Elite

Hospitality Hotel Training Courses – Join the Elite

When you contact us, we will have a consultation with you. Over the phone or in person. We will discuss you training requirements. We will then send you a tailor-made proposal which includes information and approximate pricing.

Hospitality Service Company – training course content building

If you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. The courses we provide are tailored to meet the requests we receive. We will point out and recommend ways to improve your hotel’s service. We will highlight the resort or property’s uniqueness.

Hospitality Service Company – a course that will keep you going for years

Our Hospitality Service Company offer a ‘Train the trainer’ training programme. It includes an option to train a manager at your premises so that he or she can then deliver on-site training for your staff in the future. This way you can continue performing, reviewing and educating your team or new team members on an ongoing basis. We can also come back and visit you a number of times every year to ensure that the level of service is kept high at all times.

Hospitality Service Company – Location

Our Hospitality Service Training are usually delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 7 days or longer. We would typically recommend that you let each group of 10-15 maximum have 5-7 days of training each with at least 1 follow up later.

Why book training with our Hospitality Service Company?

Hospitality Training Courses

Hospitality Training Courses

We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientele, you need to offer them a unique service. Your service team must be the best of the best. Our Hospitality Service Training has excellent references from previous training courses from hotels all across the globe.

Our Hospitality Service Company runs courses that will teach your service team to be:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service.
Bespoke Bureau are considered the best of the best

Bespoke Bureau are considered the best of the best

 

Hospitality Service Company – Up your ratings

All the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. To get good staff you need the systems, training and quality control that we teach at our Hospitality Service Company.

.

We will see that your team are:

  • of five-star standard when we leave
  • able to think things through before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

    Student at the academy

    Student at the academy

Sample training modules -Hospitality Service Company:

  • Food and Beverage excellence
  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • First Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry (Valeting)
  • Table service
  • Silver service

Our Hospitality Service Company and the management are designed to ensure that the level of training meets the service needs of the hotel. The program will be tailored to the specific needs of your hotel or resort.

Hospitality Service Company- How to book:

Contact us on +442032900142 or e-mail us on info@bespokebureau.com for more information on the Hospitality Service Company.

Watch a video from our Hospitality service training company

Thank you!

Bespoke Bureau & The British Butler Academy

Blackwell House | Guildhall Yard

Bank | London | EC2V 5AE

Main phone: +442032900142

www.bespokebureau.com

 

Hospitality Service Training

Hospitality Service Training

Contact us on +442032900142 or info@bespokebureau.com for more information on how to book a world’s leading Hospitality Service Training.

Hospitality Service Training

Hospitality Service Training

Hospitality Service Training – Our Bespoke Training programme

Our Elite trainers at the Hospitality Service Training courses focus on:

  • Personal presentation
  • Communication skills
  • Body language
  • Posture and dress code
  • Etiquette
  • Service excellence

The role of the hospitality worker:

It is the hospitality staff’s responsibility to understand the guests needs. You will be in charge of making sure they are kept happy at all times. This can be a tall order and requires utmost confidence, patience, training and excellence.

Hospitality Service Training – who can book?

Hotels and Resorts can book with our Hospitality Service Training Courses. We offer the courses in different levels depending on the skills and experience of your staff. We will teach the team how to work together and provide an excellent service for your discerning clientele. An individual can also book onto our open courses in London.

Hospitality Service Training – our way to understand you

Hospitality Hotel Training Courses - Join the Elite

Hospitality Hotel Training Courses – Join the Elite

When you contact us, we will have a consultation with you. Over the phone or in person. We will discuss you training requirements. We will then send you a tailor-made proposal which includes information and approximate pricing.

Hospitality Service Training – content building

If you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. The courses we provide are tailored to meet the requests we receive. We will point out and recommend ways to improve your hotel’s service. We will highlight the resort or property’s uniqueness.

Hospitality Service Training – a course that will keep you going for years

Our Hospitality Service Training offer a ‘Train the trainer’ programme. It includes an option to train a manager at your premises so that he or she can then deliver on-site training for your staff in the future. This way you can continue performing, reviewing and educating your team or new team members on an ongoing basis. We can also come back and visit you a number of times every year to ensure that the level of service is kept high at all times.

Hospitality Service Training – Join the Elite Location

Our Hospitality Service Training are usually delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 7 days or longer. We would typically recommend that you let each group of 10-15 maximum have 5-7 days of training each with at least 1 follow up later.

Why book our Hospitality Service Training?

Hospitality Training Courses

Hospitality Training Courses

We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientele, you need to offer them a unique service. Your service team must be the best of the best. Our Hospitality Service Training has excellent references from previous training courses from hotels all across the globe.

Our Hospitality Service Training is developed to teach your service team to be:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service.
Bespoke Bureau are considered the best of the best

Bespoke Bureau are considered the best of the best

 

Hospitality Service Training – Up your ratings

All the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. To get good staff you need the systems, training and quality control that we teach at our Hospitality Training Company.

We will see that your team are:

  • of five-star standard when we leave
  • able to think things through before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

    Student at the academy

    Student at the academy

Sample modules – Hospitality Service Training:

  • Food and Beverage excellence
  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • First Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry (Valeting)
  • Table service
  • Silver service

Our Hospitality Service Training is designed to ensure that the level of training meets the service needs of the hotel. The program will be tailored to the specific needs of your hotel or resort.

Hospitality Service Training – How to book

Contact us on +442032900142 or e-mail us on info@bespokebureau.com for more information on the Hospitality Service Training

Training makes your staff unique

Training with us makes your staff unique

Watch a video from our Hospitality service training company

Thank you!

Bespoke Bureau & The British Butler Academy

26 Dover Street | Mayfair
Bank | London | W1S 4LY | UK

Main phone: +442032900142

www.bespokebureau.com

 

 

Hospitality Hotel Training Courses

Hospitality Hotel Training Courses

Contact us on +442032900142 or info@bespokebureau.com for more information on how to book a world’s leading Hospitality Hotel Training Courses.

Hospitality Hotel Training Courses

Hospitality Hotel Training Courses

Hospitality Hotel Training Courses – Our Bespoke Training programme

Our Elite trainers at the Hospitality Hotel Training Courses focus on:

  • Hygiene standards
  • Personal presentation
  • Communication skills
  • Body language
  • Posture and dress code
  • Etiquette
  • Service excellence

The role of the hospitality worker:

It is the hospitality staff’s responsibility to understand the guests needs. You will be in charge of making sure they are kept happy at all times. This can be a tall order and requires utmost confidence, patience, training and excellence.

Hospitality Hotel Training Courses – who can book?

Hotels and Resorts can book with our Hospitality Hotel Training Courses. We offer the courses in different levels depending on the skills and experience of your staff. We will teach the team how to work together and provide an excellent service for your discerning clientele. An individual can also book onto our open courses in London.

Hospitality Hotel Training Courses – our way to understand you

Hospitality Hotel Training Courses - Join the Elite

Hospitality Hotel Training Courses – Join the Elite

When you contact us, we will have a consultation with you. Over the phone or in person. We will discuss you training requirements. We will then send you a tailor-made proposal which includes information and approximate pricing.

Hospitality Hotel Training Courses – content building

If you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. The courses we provide are tailored to meet the requests we receive. We will point out and recommend ways to improve your hotel’s service. We will highlight the resort or property’s uniqueness.

Hospitality Hotel Training Courses – a course that will keep you going for years

Our Hospitality Hotel Training Courses offer a ‘Train the trainer’ programme. It includes an option to train a manager at your premises so that he or she can then deliver on-site training for your staff in the future. This way you can continue performing, reviewing and educating your team or new team members on an ongoing basis. We can also come back and visit you a number of times every year to ensure that the level of service is kept high at all times.

Hospitality Hotel Training Courses – Join the Elite Location

Our Hospitality Hotel Training Courses are usually delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 7 days or longer. We would typically recommend that you let each group of 10-15 maximum have 5-7 days of training each with at least 1 follow up later.

Why book our Hospitality Hotel Training Courses?

Hospitality Training Courses

Hospitality Training Courses

We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientele, you need to offer them a unique service. Your service team must be the best of the best. The Hospitality Training Courses has excellent references from previous training courses from hotels all across the globe.

Our Hospitality Hotel Training Courses are developed to teach your service team to be:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service.
Bespoke Bureau are considered the best of the best

Bespoke Bureau are considered the best of the best

 

Hospitality Training Courses- Up your ratings

All the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. To get good staff you need the systems, training and quality control that we teach at our Hospitality Training Company.

We will see that your team are:

  • of five-star standard when we leave
  • able to think things through before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

    Student at the academy

    Student at the academy

Hospitality Hotel Training Courses Example Modules:

  • Food and Beverage excellence
  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • First Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry (Valeting)
  • Table service
  • Silver service

Our Hospitality Hotel Training courses are designed to ensure that the level of training meets the service needs of the hotel. The program will be tailored to the specific needs of your hotel or resort.

Hospitality Hotel Training Courses – How to book

Contact us on +442032900142 or e-mail us on info@bespokebureau.com for more information on the Hospitality Hotel Training Courses.

Training makes your staff unique

Training with us makes your staff unique

Watch a video from our Hospitality Hotel Training Courses

Hospitality training company

Thank you!

Bespoke Bureau & The British Butler Academy

Main phone: +44 (0) 2032900142

www.bespokebureau.com