Butler department training Hotels with Bespoke Bureau

Butler department training Hotels

Contact us on+442032900142 or info@bespokebureau.com for more information on how to book Butler department training Hotels with us.

Butler department training Hotels

Butler department training Hotels

Hotel Training for butlers

Butler Hotel Training is available for hotels and other luxury settings. Our excellent butler teachers travel across the globe to do teaching. This is done in corporate settings, hotels, private houses and other establishments.

Additionally, we have teachers who travel all around the year to you. They can come to you for a short period on a long period. Contact us for more information on how our Butler Hotel Training work on: +442032900142 or info@bespokebureau.com 

Butler department training

Butler department training

Up your ratings on trip advisor with our Guest service Training Hotels

Noteworthy is that all top rating hotels are up there due to their level of service. As a matter of fact, good service is the MOST important factor in guest satisfaction. By the same token, it is much more important than state of the art design. Consequently, to offer good service you need good staff. Correspondingly, to get good staff, you need good training. Finally, our statistics show that our Service training provider service will up your ratings. To sum up, book your training with us to get ahead of the game.

Lucy Oliver

Dear George, It's Lucy Oliver from the Butler course. I just wanted to say thank you again for everything you have taught me over the past two days. I feel a lot more confident in my ability and I hope my new boss is impressed by your fantastic towel anchors! I have attached a little photo memory for you so you don't forget me! How did the party go on Saturday? I am sure it was a great success. Thanks again. Kindest Regards

May Digma

Housekeeper

By: May Digma, 2 day's London Butler and Service course 02/06/2013 This course really helped me to understand the role of butler. It helped me regain the skills of serving a table in the proper way. I really enjoyed the training and hearing all the work experience of the instructor.

Edson Rosa

Restaurant Manager

By: Edson Rosa 2 day's Butler Training 21/06/2013 I am very happy and I did achieve my satisfaction. It was a very short 2 day training I opted for but it was very comprehensive and understandable. After this experience, I now know I will faster achieve my goals.

Fabrice Hequet

Sommelier

My 2 days weekend Butler course in London , summer 2013 was a very complete course. Robins (the Butler trainer's) experience gave us ideas of the real world will all comments. Thank you very much.

Jessica Beale

Housekeeper / Private Household

Dear Sara I have very recently been offered a position as a housekeeping assistant at Windsor Castle. I would appreciate please that you provide me with a training reference. I will pass along your details and I'm sure they will contact you directly. I am so thrilled that this is the outcome of having studied with yourselves. Yours sincerely Jessica

Anna Luton

Female Butler - Dubai

I trained with the British Butler Academy in the spring on their 2 week Butler & House Management training course. One word: wow! I enjoyed it so much and learned loads. What more is that they placed me in a job straight after and I am over the moon with my decision to train with them. Thank you once again team!

Linda Smith

Yacht Stewardess 40ft Motor Yacht

I took the 3 day Silver Service training in London in July 2016 after having been recommended The British Butler Academy to train with by a friend who enrolled the year before. I work on a super yacht and needed to upgrade my skill set on a week off this summer when the boat I work on had service. It was fantastic. The teacher! The other students! The material and the content of the course. Ever so grateful! Thanking you!

Lauren Seymour, Purser MY Al Raya Super Yacht

Lauren Seymour, Purser MY Al Raya Super Yacht

Purser / M/Y Al Raya, Tolerance Limited C/O Burgess Yachts

Good morning Sara, We all really enjoyed the training. It was very beneficial for us as a team and we feel like we are all on the same page. Simon was absolutely great so please thank him for us! Thank you so much again! Kind regards, Lauren, Purser MY Al Raya Super Yacht

Nana Opoku

PA of Ghana's president

October 2019 Thank you so much Sara for the amazing training over the weekend. Simon, the teacher was amazing really worth every moment. Yes really have plans for future training and want your teacher to fly out and train the whole team here. We look forward to it! Best Wishes - Nana

We will see that your team are:

  • of five-star standard
  • able to think before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

    Service training with us is considered the best!

    Service training with us is considered the best!

Training methods:

In brief, we run our courses with theory and practical elements. Moreover, role play and team work is implemented. Additionally, students get assessed as they go along. Finally, a few examples of what you can expect to get:

Snippet from the modules:

  • Food and Beverage excellence
  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • Setting the Scene
  • First Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry
  • Table Service
  • Book today!

    Book today!

    Silver service

In conclusion, to make sure that the level of training meets the service expectations of your guests, we design our training programs with your needs in mind. similarly, we create our handbooks by the same token.

Butler department training Hotels – The Butler’s role:

Needless to say, it is the butler’s responsibility to understand the guests needs. Moreover, he or she will be in charge of making sure the guests are kept happy at all times. Obviously, this can be a tall order and requires utmost confidence, patience, training and excellence. Importantly is that, with our training, the butler will need to be able to trouble shoot and problem solve. Also, he or she will need to think one step ahead. As a result of our experienced methods in Butler department training will result in you or your team becoming the best and the most renowned in the world.

Who can book our courses?

Hotel Butler service companies

Hotel Butler service companies

First of all, Hotels, Resorts and restaurants can book this course if they already have a department for butlers or are looking to set one up. Secondly, we offer the course in different levels depending on the skills and experience of your staff. Thirdly, we will teach the team how to work together and provide an excellent service for your discerning clientele. Also, noteworthy is that we offer Butler training for service staff of all levels. We welcome Housekeepers, maids, front of house, concierge and any other type of staff. Finally, we want you to know, that no requirement is too big or too small for us.

Butler department course – tailored to you

Of course, when you contact us, we will initially consult with you. Following that, whether over the phone or in person, we will discuss you training requirements and your specifications. Needless to say, we will then send you a proposal that we see fit and if you decide to go ahead with us, importantly is that we will be making a curriculum suitable to your exact needs. As a result, your guest service will be hugely improved.

New departments and other highlights

Also, you if you wish, you will be able to introduce a new butler style service for your guests. Moreover, the courses we give are tailored to meet the requests we receive. Also, if you are not sure what you need then we can also help. For example, a Head trainer can come to you and spend time with the management to test the service standards and style you have. We can also point out and recommend ways to improve your hotel’s service. Similarly, we will highlight the resort or property’s uniqueness. Impressively, we can then also develop a curriculum on the spot for you.

Master the skill of top service

Master the skill of top service

Our training will keep you going for years.

Our Butler training hotel staff includes an option to train a head trainer. This way you can continue performing, reviewing and educating your team or new team members on an ongoing basis. We can also come back and visit you several times every year to make sure that the level of service is kept high always.

Location and timing

Our Butler training for service staff is delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. Moreover, the course can be delivered in 1-7 days or longer.

Why use us?
Butler department training Hotels

Butler department training Hotels

We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientage, you need to offer them a unique service. Your management/head butler must be the best of the best. This sets the tone for the entire hotel. Butler department set up help Company has excellent references from previous training courses from hotels all across the globe.

Bespoke Bureau are considered the best of the best

Bespoke Bureau are considered the best of the best

Butler department training teaches emotional intelligence

We cannot stress the importance of Emotionally Intelligent and Spirited Staff. To get a perfect service team you need staff with training, understanding and common sense. All service staff must have emotional intelligence. This means intuitive people sense, empathy, and genuineness.

Up your ratings on trip advisor with our Butler department training

Obviously, all the top rating hotels on trip advisor are up there due to their level of service. Needless to say, this is the ONE most important factor in guest satisfaction. For sure, much more important than state of the art design. To offer good service you need good staff. To get good staff you need systems, training and quality control. This is what we offer at our Butler department set up help Company. We will see that your team are:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service.
Understanding your needs – Our call!

First of all, when you contact us, we will consult with you either over the phone or in person Obvioulsy, we will discuss you training requirements. We will then send you a proposal that we see fit. If you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. This may be to improve guest service or to introduce a new butler style service for their guests.

Student London Butler training company

Student at the London Butler training company

Sample topics with us:
  • Food and Beverage excellence
  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • Setting the Scene
  • First Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry (Valeting)
  • Table Setting

  • Silver Service
How to book Butler Hotel Training with us:

Finally, to book, please contact us on +442032900142 or e-mail us on info@bespokebureau.com for more information on Butler Hotel Training with us.

Watch a video from our training here