UA-24434207-2
Housekeeping Training Provider

Service Etiquette Training

Service Etiquette Training

Service Etiquette Training is available for hotels and other luxury settings. Our excellent butler teachers travel across the globe to do teaching. This is done in corporate settings, hotels, private houses and other establishments.

Service Etiquette Training

Service Etiquette Training

Additionally, we have teachers who travel all around the year to you. They can come to you for a short period on a long period. Contact us for more information on how our Service Etiquette Training work on: +442032900142 or info@bespokebureau.com 

The British Butler Academy – Service Etiquette Training

The British Butler Academy and Bespoke Bureau offer award-winning Service Etiquette Training. We do recruitment and training courses in all Private Service and Corporate Luxury Service settings. We are an accredited School with an outstanding reputation. Our Service Etiquette Training is popular with resorts and Hotels across the globe. We work in all corners of the globe.

Course Types

All our Course Types offer theoretical elements as well as practical.

The Bespoke programs

Our Elite trainers focus on:

  • Service Etiquette
  • British etiquette and style
  • Hygiene standards
  • Uniform vs no uniform
  • Silver service & Butler Service
  • Speak the proper service language
  • British Accent training
  • Personal presentation
  • Communication skills
  • Body language and eye contact
  • Service the V VIP
  • Posture and dress code
  • Etiquette & Service language excellence
  • Much much more.

Service Etiquette Training – The service staffs roles:

Hotel Butler consultancy

Hotel Butler consultancy with us will take you to the top

It is the service staffs responsibility to understand the guests needs. This can be a tall order and requires:

  1. service etiquette
  2. confidence
  3. patience
  4. training
  5. excellence.He will need to be able to problem solve. He needs to think one step ahead. Our Service Etiquette Training is known to educate the world’s Elite butlers.

Who can book our Service Etiquette Training

Hotels and Resorts can book this course. So can other people. We offer the course in different levels depending on the skills and experience of your staff. We will teach the team how to work together and give excellent service for your discerning clientage.

Understanding your needs – Our call!

First of all, when you contact us, we will consult with you. Over the phone or in person. We will discuss you training requirements. We will then send you a proposal that we see fit. if you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. This may be to improve guest service or to introduce a service style for their guests.

Development of courses:

The courses we give are tailored to meet the requests we receive. If you are not sure what you need then we can also help. A Head trainer will come to you and spend time with the management to check the service standards and style you have. We will point out and recommend ways to improve your hotel’s service. We will highlight the resort or property’s uniqueness.  A curriculum can be developed on the spot.

Service Etiquette Training - Finishing touches

Service Etiquette Training – Finishing touches

Skills that will keep you going for years.

Additionally to our standard modules, we include an option to train a head trainer. This way you can continue educating your team. We can also come back and visit you several times every year. To make sure that the level of service is kept high consistently.

How does the Service Etiquette Training work?

Our Hotel Service Training program is delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 7 days or longer. We would typically recommend that you let each group of 10-15 have 5-7 days of training each with at least 1 follow-up later.

Why us?

Butler Hotel Training with us - Book today!

Butler Hotel Training with us – Book today!

We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientage, you need to offer them a unique service. Your staff must be the best. This sets the tone for the entire hotel. The Service Etiquette Training we offer have excellent references from previous training courses. From hotels and private clients from across the world.

Your Service Etiquette Training is developed to teach your team to be:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service

Up your ratings on trip advisor with our Service Etiquette Training

All the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. To get good staff you need systems, training and quality control.

We will see that your team are:

  • of five-star
  • able to think before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

    Hotel Butler service China - offer the best for your VIP guests

    Hotel Butler service China – offer the best for your VIP guests

What our Service Etiquette Training entail:

We run our courses with theory and practical elements. We do role play and group work. You get assessed as you go along. A few examples of what you can expect to get:

Snippet from the modules:

  • Food and Beverage excellence
  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • Setting the Scene
  • First Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry
  • Table service
  • Butler service Hotel

    Butler service Hotel

    Silver service

Our Training program is designed to make sure that the level of training meets the service needs of the hotel. The program will be tailored to your needs.

How to book Service Etiquette Training with us:

Contact us on +442032900142 or e-mail us on info@bespokebureau.com for more information on Butler Hotel Training with us

Watch a video from our training here

Thank you!

Bespoke Bureau & The British Butler Academy

Blackwell House | Guildhall Yard

Bank | London | EC2V 5AE

Main phone: +442032900142

www.bespokebureau.com

Service Silver training provider

Silver Service Training Companies

Silver Service Training Companies

This week 25% off at Silver Service Training Companies – Book today!

We run courses in silver service in Central London or Antibes. Email: info@bespokebureau.com or call us on: +442032900142

Silver Service Training Companies

Silver Service Training Companies

Why us?

Silver Service Training Companies offer course to improve your employability and to earn higher wages. Courses in Silver Service are popular among Yacht Crew as well as many other Elite service providers. We offer courses to fit your season with peaks when we know you are off duty.

Are you looking for Silver Service Training Companies?

Yacht service training

Yacht service training

Look no further. Courses Silver Service options can be hard to find. We suggest you come to us. We are the only Silver Service school in the UK where you can train on site, at your chosen site or onboard the yacht.

We teach:

  • Silver service excellence
  • V VIP service language
  • Service Etiquette
  • Table management
  • Butler service
  • Champagne service
  • Canapes service
  • VIP service
  • Drink excellence
  • Much much more

Pay less at The Silver Service Training Companies

Find Silver Service training course

Find Silver Service training course

These type of courses often cost a lot. We keep our prices down so that you can excel in your job. This is so that you and your friends can get a good deal. 3 days with us only costs 1100 GBP plus VAT. Book your space with us today! You will not regret it.

Real life training with the Silver Service Training Companies

  • Live and train on board our 5 star luxury yacht in central London.
  • Small groups make the training easier.
  • Theory and practical curriculums that are easy to understand.
  • Make friends for life.
  • Become the best in the industry.

    Silver Service Yacht Crew

    Silver Service Yacht Crew

Thank you!

Bespoke Bureau

26 Dover Street | Mayfair
Bank | London | W1S 4LY | UK

info@bespokebureau.com

www.bespokebureau.com

Watch us on internet:

Bespoke Vimeo

Bespoke Youtube

 

Private household staff agencies

Private household staff agencies

Join the world’s largest private household staff agencies. Bespoke Bureau and Bespoke Staff will find your Elite staff fast. Nobody does it like us.

Call us today on: +442032900142 or info@bespokebureau.com

Find domestic staff with private household staff agencies

private household staff agencies

private household staff agencies

First of all, our consultants are experienced in finding the right person for you. They work on set salaries and are not pushy. Working alongside you so you can make the right choice for your household.

Find domestic staff private home – Our available candidates

Additionally, we are known to only place the best of candidates. We do not advertise. Job seekers must have at least 5 years experience and great references. They are vetted and screened.

The most impressive pool of staff of all private household staff agencies

We have the UK’s largest domestic staff pool. Over the years, we have built up an enviable list of household staff.

Available candidates:

  • Housekeepers
  • House Managers
  • Butlers
  • Private Chefs
  • Nannies
  • Personal assistants
  • Much more

    Find domestic staff private home

    Find domestic staff private home

Home visits

Some clients prefer a home visit. No problem. One of our consultants will gladly visit your home to help decide what staff you need. Overseas visits are also possible.

Find domestic staff private home with us – unrivalled placement guarantee

No other agency offers a 12 month placement guarantee. You find domestic staff via us and we will back you up for a long time.

Training and support with our private household staff agencies

Find domestic staff

Find domestic staff with us today

Finally, we stay in touch and follow-up on the progress. We are here to discuss any issues. We also offer training at our famous The British Butler Academy. You can send your staff to us or we can come to you.

Thank you!

Phone: +44 (0) 2032900142

www.bespokebureau.com

Watch us on internet:

Bespoke Vimeo

Butler Hotel Training

Butler Hotel Training

Butler Hotel Training is available for hotels and other luxury settings. Our excellent butler teachers travel across the globe to do teaching. This is done in corporate settings, hotels, private houses and other establishments.

Additionally, we have teachers who travel all around the year to you. They can come to you for a short period on a long period. Contact us for more information on how our Butler Hotel Training work on: +442032900142 or info@bespokebureau.com 

Butler Hotel Training

Butler Hotel Training

The British Butler Academy – Butler Hotel Training

The British Butler Academy and Bespoke Bureau offer award-winning Butler service Hotel. We do recruitment and training courses in all Private Service and Corporate Luxury Service settings. We are an accredited School with an outstanding reputation. Our Butler service Hotel Company is popular with resorts and Hotels across the globe. We work in all corners of the globe.

The Bespoke programs

Our Elite trainers focus on:

  • Hygiene standards
  • Personal presentation
  • Communication skills
  • Body language and eye contact
  • Posture and dress code
  • Etiquette & Service language excellence
  • Much much more.

Butler service Hotel  – The Butler’s role:

Hotel Butler consultancy

Hotel Butler consultancy with us will take you to the top

It is the butler’s responsibility to understand the guests needs. This can be a tall order and requires:

  1. confidence
  2. patience
  3. training
  4. excellence.He will need to be able to problem solve. He needs to think one step ahead. Our Butler service Hotel training Company is known to educate the world’s Elite butlers.

Who can book our Butler Hotel Training

Hotels and Resorts can book this course if they butler department or are looking to set one up. We offer the course in different levels depending on the skills and experience of your staff. We will teach the team how to work together and give an excellent service for your discerning clientage.

Understanding your needs – Our call!

First of all, when you contact us, we will consult with you. Over the phone or in person. We will discuss you training requirements. We will then send you a proposal that we see fit. if you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. This may be to improve guest service or to introduce a new butler style service for their guests.

Development of courses:

The courses we give are tailored to meet the requests we receive. If you are not sure what you need then we can also help. A Head trainer will come to you and spend time with the management to check the service standards and style you have. We will point out and recommend ways to improve your hotel’s service. We will highlight the resort or property’s uniqueness.  A curriculum can be developed on the spot.

Hotel Staff Training

Hotel Staff Training

Skills that will keep you going for years.

Additionally to our standard modules, we include an option to train a head trainer. This way you can continue educating your team. We can also come back and visit you several times every year. To make sure that the level of service is kept high consistently.

How does the Butler Hotel Training work?

Our Hotel Service Training program is delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 7 days or longer. We would typically recommend that you let each group of 10-15 have 5-7 days of training each with at least 1 follow-up later.

Why us?

Butler Hotel Training with us - Book today!

Butler Hotel Training with us – Book today!

We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientage, you need to offer them a unique service. Your Butlers must be the best. This sets the tone for the entire hotel. The Butler Hotel Training courses we offer have excellent references from previous training courses. From hotels and private clients from across the world.

Your Butler Hotel Training is developed to teach your team to be:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service

    Importance of Butler Hotel Training

Bespoke Bureau are considered the best of the best

Bespoke Bureau are considered the best of the best

We cannot stress how important it is to have Emotionally Intelligent and Spirited Staff. To get a perfect service team you need staff with training, understanding and common sense. All service staff must have emotional intelligence. This means intuitive people sense, empathy, and genuineness. We shall help your team gain confidence and understanding of this.

Up your ratings on trip advisor with our Hotel Butler training companies

All the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. To get good staff you need systems, training and quality control.

We will see that your team are:

  • of five-star
  • able to think before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

    Hotel Butler service China - offer the best for your VIP guests

    Hotel Butler service China – offer the best for your VIP guests

What our Butler Hotel Training entail:

We run our courses with theory and practical elements. We do role play and group work. You get assessed as you go along. A few examples of what you can expect to get:

Snippet from the modules:

  • Food and Beverage excellence
  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • Setting the Scene
  • First Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry
  • Table service
  • Butler service Hotel

    Butler service Hotel

    Silver service

Our Training program is designed to make sure that the level of training meets the service needs of the hotel. The program will be tailored to your needs.

How to book Butler Hotel Training with us:

Contact us on +442032900142 or e-mail us on info@bespokebureau.com for more information on Butler Hotel Training with us

Watch a video from our training here

Thank you!

Bespoke Bureau & The British Butler Academy

Blackwell House | Guildhall Yard

Bank | London | EC2V 5AE

Main phone: +442032900142

www.bespokebureau.com

Hotel staff service training company

Hotel staff service training company

Call us today! +442032900142 or email info@bespokebureau.com for more information on our Hotel staff service training company.

Hotel staff service training company

Elite service with Bespoke Bureau

Book with the Hotel staff service training company for your increased ratings

Our famous Training Hotel focus on:

  • Personal presentation.
  • Communication skills.
  • Body language and eye contact.
  • Posture and dress code.
  • Etiquette & Service language excellence.
  • Elite service.

Additionally, we create modules to suit your exact needs.

Role of the hotel service staff:

It is the Hotel service staff responsibility to understand the guests needs. They are in charge of making sure guests are content. This can be hard and requires confidence, patience and training. You will need to problem solve. You will need to think one step ahead. Our Service training courses will make sure your staff are up to their roles.

Hotel staff service training company – who can book our courses?

See that all your hotel service staff are as good as they can be

See that all your hotel service staff are as good as they can be

Hotels, Resorts and restaurants can book this course. We offer the course in different levels depending on the skills and experience of your staff. We will teach the team how to work together. They will learn how to give service for your discerning clientage. We offer the training for service staff of all levels. Housekeepers, maids, front of house, concierge and much more. No need is too big or too small for us.

Our way to understand your needs

When you contact us, we will initially consult with you. Over the phone or in person. We will discuss your training requirements. The Hotel staff service training company will then send you a proposal that we see fit. They will later be making a curriculum suitable to your exact needs. This is to later carry the training to the exact requirements of each property. This may be to improve guest service or to introduce a new butler style service for their guests. The courses we give are tailored to meet the requests we receive. If you are not sure what you need then we can also help. A Head trainer will come to you and spend time with the management to test the service standards and style you have. We will point out and recommend ways to improve your hotel’s service.

Service training school London

Service training school London

This Elite Service Training will keep you going for years.

You can also opt to train a head trainer. This way you can continue educating your team or new team members alone. Additionally, we can come back and visit you several times every year to make sure that the level of service is kept high always.

We travel to you:

Our courses can be delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 5 days or longer.

Why use us?

Service Etiquette Training Hotel delivered on site to you

Service Etiquette Training Hotel delivered on site to you

We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientage, you need to offer them a unique service. Your service team must be the best of the best. This sets the tone for the entire hotel.

Courses delivered on site to you is developed to teach your team to be:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service.
Hotel staff service training company

Hotel staff service training company

Your Team will learn emotional intelligence

We cannot stress the hotel industry’s need for Emotionally Intelligent and High Spirited Staff. To get a perfect service team you need staff with training, understanding and common sense. All service staff must have emotional intelligence. This means intuitive people sense, empathy, and genuineness.

Moreover, all the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. To get good staff you need systems, training and quality control.

We will see that your team are:

  • of five-star standard when we leave
  • able to think things through before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

    Student London Butler training company

    Student at the London Butler training company

Sample modules:

  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • Setting the Scene
  • First Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry (Valeting)
  • Table Setting

  • Silver Service

How to book with the Hotel staff service training company:
E-mail us on info@bespokebureau.com for more information

Impress your guests

Impress your guests

Watch a video from our training here

Thank you!

Bespoke Bureau & The British Butler Academy

26 Dover Street | Mayfair
Bank | London | W1S 4LY | UK

Recruitment Agency: +442032900142

www.bespokebureau.com

Training course housekeepers UK

Training course housekeepers UK

For Training course housekeepers UK Clients, call us today: +44 (0) 2032900142 or via info@bespokebureau.com

We run a popular Training course housekeepers UK. You can come to our locations or we can come to you. The Training course housekeepers has a modular design, proven to be great.

Sample Modules – Training course housekeepers UK

  • Introduction to housekeeping.
  • Housekeeping excellence.
  • Housekeeping Standards.
  • Types of Cleaning.
  • Cleaning Methods.
  • Interior excellence.
  • Finishing touches.
  • Deep cleaning.
  • Spring cleaning.
  • Laundry management.
  • Wardrobe management.
  • Perfecting ironing.
  • Keeping rotas.
  • Check lists.
  • Much much more
Housekeeper training course London UK

We train the elite housekeepers of the world

Subjects taught will include:

  • Understanding Personal Hygiene & Sanitation
  • Cleaning tools required for the house of today
  • Cleaning products
  • Cleaning techniques
  • Room by room cleaning
  • Dealing with speciality surfaces
  • Communication
  • Dusting
  • Vaccuming
  • Polishing
  • Organising
  • Care of clothing
  • Wardrobe organising
  • Dealing with specialty items
  • Time management
  • Much more
Training course housekeepers UK

Training course housekeepers UK

Excel in your job with our Training course housekeepers UK

Housekeeper training UK courses will also include everything you need to know in order to advance your career and.

Advanced Modules:

  1. How to look after antiques
  2. Care of fine fabrics
  3. Wardrobe organisation
  4. Maintaining house standards
  5. How to keep a house diary
  6. Visitors log book and nuch more
Housekeeper training course London UK

Be the best you can be

Training course housekeepers – Who can book?

Our Housekeeper training is considered the best

Our Housekeeper training is considered the best

Additionally, Training course housekeepers UK is designed for a variety of people:

  1. Candidates working in a domestic setting for the first time.
  2. Experienced housekeepers.
  3. Those wishing to join the industry.
  4. Hotel Maids.

Training course housekeepers – Location

The courses take place in central London. We can also come to your home or premises if you prefer. You can also stay with us for a cost if you wish.

Finally, it would be great to hear from you so call us today: +44 (0) 2032900142 or  info@bespokebureau.com

Watch a video from our training here

Education Etiquette Hotel Staff with Bespoke Bureau

Silver Service training company

Silver Service training company – Join to become part of the Service Elite instantly.

Contact the most well-known Silver Service training company in the world: +442032900142. You can also email us on info@bespokebureau.com

Silver Service training company

Silver Service training company

Silver Service training company – introduction

First of all, we want you to know that we run excellent training in silver service all year around. Moreover, the courses are based in central London. Book short or long courses with us. Also, you can attend the course in a group or privately.

Silver Service training company – who can book?

This hands on Training where you will learn Silver Service is ideal for:

  1. All service staff.
  2. hotel and restaurant service staff.
  3. Anyone else who wants to become an elite service professional.

Why our Silver Service Training school?

Especially relevant is that a high percentage of today’s hospitality staff  need the skills of silver service. Although silver service is an old-fashioned type of service, it is popular. With this skill on your CV, new doors will open and higher paid jobs may be in short reach. Let our specialist teachers show you all the tricks and tools of the trade.

  • Master the technical skills to carry out silver service.
  • Learn how to carry and clear with style and finesse. Present and Serve wine correctly.
  • Know when and where to apply different styles of service, protocol & etiquette.
  • Become a polished professional!

    Silver service courses 2016-2017

    Silver service courses 2016-2017

Our Silver Service Training school offers courses easy to understand. We follow a standard structure designed to cover every aspect of service that a waiter/ess will need. The course has been developed over many years of practical training to offer the knowledge, techniques and ability to excel and progress at the highest levels of the hospitality industry. Our courses give you everything you need to know and understand to offer excellent service to guests at a silver service level.

The training content on the Silver Service training company courses:

  • pre service management
  • presentation and hygiene
  • menu knowledge
  • equipment knowledge
  • handling skills
  • table management
  • wine service
  • service techniques
  • clearing techniques
  • linen processes
  • much more

    Silver service

    Silver service

We travel globally to give basic and advanced Courses at the Silver Service training company

Our teachers travel across the globe to deliver silver service courses to various establishments looking to polish their staff or up their game. The ROI is fast and our corporate clients ask us to come back year after year.

Silver Service company

Silver Service company

Silver Service training company – The Best

When looking  to learn Learn Silver Service, look no further. We run Silver Service staff training all year around.  We run them in central London and in the outskirts of town. They are also running across the globe in various locations.

How do I enrol to the Silver Service Training school

The courses get booked up early so please be sure to contact us soon if you are serious. You can also book your personal course where we come to you. The Silver Service training school London will make you instantly certified. Make friends for life on our popular and fun courses. The students are known to get high paid roles after they graduate.

Contact us to book your Course Silver Service

Give us a ring on +442032900142. You can also email us on info@bespokebureau.com.

Kind Regards, The British Butler Academy

26 Dover Street | Mayfair
Bank | London | W1S 4LY | UK

Academy: +442032900142

Watch us on our  internet channels:

Bespoke Vimeo

Bespoke Youtube

VIP Domestic Staff Agency

VIP Domestic Staff Agency

VIP Domestic Staff Agency

VIP Domestic Staff Agency

The Bespoke Bureau is the world’s number 1 VIP Domestic Staff Agency. First of all, we service our loyal VIP clientage, consisting of HNW private households across the globe. Furthermore, we take on new requirements from their friends and other clients in need of a reliable and exclusive firm like ours. Call +442032900142 with your requirements today.

Why use the VIP Domestic Staff Agency?

Because of the fact that we have catered for the rich and the famous for 20 years, we have the best candidates on the market. Especially relevant are the points below:

  • Many high-profile and VIP clients need the best household staff.
  • A professional domestic staff agency like the Bespoke Bureau can help you.
  • The the first thing we do is find the type of staff you need.
  •  We have a range of staff from all over the world.
  • Unrivalled 12 month placement guarantee.

Finding home help with the VIP Domestic Staff Agency

Contact the us today and we will help you get the right help. We will find your ideal home staff. Permanent placements and also temporary bookings if you only need to hire domestic help for a few months or to hire permanent home help, we can help you!

VIP Domestic Staff agency London

VIP Domestic Staff agency London

 

VIP Domestic Staff Agency – our history

  1. Based in the prestigious heart of London (Guildhall in the city).  We pride ourselves to be considered “The World‘s Best Household Staffing Agency”.
  2. We have been in business over 11 years.
  3. Bespoke Bureau specialises in the recruitment of household staff internationally including House/Estate Managers, Butlers, Housekeepers, Chefs, Nannies, Gardeners etc for palaces, mansions, estates, prestigious houses and yachts all over the world.
  4. We offer high calibre staff – professional, multi-functional, discreet and flexible.
  5. Over the years we have built a strong relationship with our clients.
  6. This has led to new opportunities.
  7. For help and advice on all the services we offer, please contact us and we will be delighted to help you. 

Dedication at the VIP Domestic Staff Agency

We are considered the most reliable and dedicated VIP Domestic Staff Agency around. We are proud of providing our clients with professional household staff all year around. We have built up an enviable reputation across the global elite. Moreover, we offer tailored household staff services to suit our clients’ requirements. We only hire experienced domestic staff who can deliver the high standards. Our household staff agency check references.

Best Domestic Staff agency in London

Best Domestic Staff agency in London- we recruit top private chefs

All our domestic staff understand the importance of hard work and discretion. They are 100% committed to hard work  and service.

VIP Domestic Staff Hire Agency – we see to your needs

As a leading household staff agency, we will work alongside you to make sure that all your needs are met. As a result of our consultants skills and experience in the field, we are connected with an array of domestic staff to suit your household, including:

  • House Managers or Estate Managers
  • Butlers for private homes or hotels
  • Housekeepers
  • Gardeners and Handy men
  • Nannies, tutors, au-pairs and Mother’s Helps
  • Personal Assistants
  • Valets
  • Chauffeurs and Private Drivers
  • Private Chefs and Cooks
  • Laundry Maids and ladies maids
  • And more domestic staff

More info on: http://www.bespokebureau.com/

Kind regards,

Bespoke Bureau

26 Dover Street | Mayfair
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Bespoke Concierge London

Bespoke Concierge – London

Sign up with The Bespoke Bureau Bespoke Concierge London today! +442032900142 or info@bespokebureau.com

During the last decade, as the rich have got even richer and their number has swelled, there has been an increase in the quantity of concierge-style services dedicated to the wealthy. There are services that manage their social lives or their homes. There are services that give them more time – or suggest what they could do with that time and therefore help to make their lives more exciting.

Bespoke Concierge London

Bespoke Concierge London

Bespoke Concierge London – Bespoke Bureau

Redefining luxury Concierge-style service is redefining luxury by placing service at the heart of consumers’ experiences with luxury brands. For today’s high- net-worth consumer it’s less about consumption. Providing people with excellent customer service is a fantastic way of reaching out to them and creating great advocates for your product or services.’

Whatever Whenever

Bespoke Bureau operate a ‘whatever/whenever’ concierge service. As long as it’s legal, we are able to cope with any request clients can think of. sals concierges for guests who want to pop the question with panache. And New York’s Roosevelt Hotel has a concierge who suggests the best places to find romance in NYC. Last, but by no means least, there is an aquarium concierge at the Ritz-Carlton in Atlanta, a few blocks away from the largest aquarium in the world. Holiday homes for the UHNWI market are also now offering concierge services. It’s like having a holiday rep at home – only much better and more personal.

Companies offering this include Exclusive Resorts, Villa Hotels (a management firm that aims to bring ‘the five-star hotel experience’ to their private residences), and Quintess. Co-founder of Quintess Ben Addoms says that his club’s members will notice incremental improvements in service. ‘Every time somebody travels, we learn more about them. When you’ve gone with us once, you don’t have to tell us again that your kids are allergic to gluten.’ High-style high-rise New homes aimed at the UHNWI market are now offering concierge services as standard.

 

Now it’s commonplace to have a dog concierge to look after your dog when you’re away, or take your pooch to the hairdresser. The cynic might say that services such as these are just jumping on the concierge-culture bandwagon. But the semantic shift from ‘walker’ to ‘concierge’ indicates a deeper, more dedicated level of service and attention to detail. According to Cygelman, the future will bring a mixture of technology and personal service. Technology is paramount at the Plaza Hotel, New York, which is being converted into a block of luxury condos. Each unit has an automated system with a touch screen created by Concierge Direct, from which residents can pick, choose and order flowers, goods from the pharmacy, or perhaps ask to have their dry cleaning done. Technology won’t replace face-to-face interaction, Cygelman says, because some segments of the UHNWI market will be less comfortable with the impersonality of technology than others. And the list of providers will always be hand-picked. One other aspect of the usefulness of concierge services for the new-build residential market is that, as Cygelman points out, the owner may have handed over millions of dollars, but he won’t be able to move in for some years. When a concierge company is involved he immediately has some kind of connection with the property. 

THE : FUTURE :
A flying start The private-jet market is now targeting UHNWIs with lifestyle management. Sentient built its brand on its concierge services, according to DeeDee Morrison, founder of New York-based Private Air Magazine. Card holders attend private parties with celebrities and receive tickets to the Masters. NetJets, she says, is renowned for ‘the best concierge services in the industry,’ while XJet has ‘wine bars, saunas and private hangars for members only.’ That will do nicely The granddaddy of travel related concierge services, the invitation-only American Express Centurion Card, also known as ‘the Black Card’, we forget, was launched as far back in October 1999. For an annual fee (£650 per year in the UK) members have 24/7 access to the Amex concierge team, made up of 200 customer-service experts with diverse backgrounds as anything from travel agents to personal assistants. Users can have private jets chartered for them or indulge in out-of-hours shopping trips to Harrods or Saks Fifth Avenue. Unusual requests the team has dealt with include arranging for an English-speaking parrot to accompany a card member on a trip to Russia and having a diver drag a treasure chest containing an engagement ring on to a Mexican beach while the member walked nearby with his intended. The allure of the Black Card is Amex’s ability to use its global purchasing power and contacts to satisfy its members’ desires.

 

But for the discerning, or indeed the ultra-rich, he says, concierge services are increasingly becoming lifestyle or in some cases ‘fantasy’ brokers, being brought in to help clients, to boldly go where no client has gone before. Brands like Quintessentially, Bluefish, or Ten, are already taking us along this route. THE :

Services range from finding babysitters to arranging dance lessons to extreme travel arrangements – such as a candlelit dinner in a temple in the Angkor Wat complex in Cambodia, after the ruins are closed to the public. The success of the company is partly due to its policy of operating franchises, which means that members always get specialist local knowledge.

However, once in, members tend to stay. Sherrard says her renewal rates in Asia are 90-95%. There were just four members of staff there in 2005 and now there are 20. Quintessentially also provides white-label concierge services for companies such as Dunhill and Cartier. This year, the company has begun to use its specific expertise to create spin-offs from its core business. ‘It is leveraging its brand positioning in a similar way to Virgin,’ notes Guy Salter, deputy chairman of the Walpole Group.

There are now Quintessentially Wines, Estates, Driven (a limo service) and Escape (a travel service). Qu

Our Bespoke Concierge Membership Ethos

Bespoke believes more than the current level – 500 members in the UK – would dilute the exclusivity of the personal and exclusive service that we offer.

“It’s a bit like having a best friends in every country”  Sara Vestin Rahmani – Founder of Bespoke Bureau

For us, the way to expand is to franchise the offering into more territories, The company’s focus is on emerging markets in the Middle and Far East. We think it’s best to let local people who know the local system market do the ground work.

Because our clients trust us, we are being asked to do more and more for them – and not all to do with financial advice. Both these companies offer buy: time’s services as a way of ensuring their clients are looked after.

Her company of 15 lifestyle managers, all women, helps hundreds to manage their lives. It’s like sharing a personal assistant: buy:time offers flexible levels of service on a pay-as-you-go model (fees are between £29 and £45 per hour), and will do anything from running the London office of a Monaco-based entrepreneur to getting a client’s car back after it has been clamped. The company also works with other exclusive concierge companies across the globe depending on who is best in the particular area in question. Sort of like a concierge broking firm.

Bespoke Bureau has a a vast network of contacts throughout London and beyond, plus existing relationships with HNWIs. They handle 2,600 individual clients and also manage corporate accounts for 5 star hotels, private banks and travel companies.

As well as HNWIs and other individuals, Conciant works for corporates, buildings, hotels and cruise ships (such as the new Four Seasons ship launching in 2010) as a customer-loyalty service. Fees range from $3.5k for the basic individual service, available 8am-8pm in your local time, and upwards of $24k for the 24/7 service. Small companies with regional expertise, who act as concierges for local people and as well- connected travel guides for visitors, are springing up.

Examples include Serena Cook’s Deliciously Sorted in Ibiza. Tatler commented: ‘for a visit to the island of Ibiza, make sure the telephone number of Serena Cook is tattooed on your arm.’ Another is Deluxe, a lifestyle concierge agency set up by 24-year-old socialite Maret Soom in Tallinn, Estonia. ‘We work on an hourly fee basis as lawyers do. The fee is 2,000 EEK per hour – about £86.’ In Asia, the six employees of Luxury Concierge China, set up in 2005, look after 75 CEOs and celebrities as well as visitors to Shanghai. Household managers The home is another area where dull and distracting chores are increasingly being outsourced. Strictly speaking, lifestyle managers in this field shouldn’t be called concierges but ‘household managers’. ‘A butler looks after what’s inside your home, a concierge looks after everything outside your home,’ says Robert Watson, director of the Guild of Professional English Butlers. The guild’s trainees work at the Bellagio

All brands are now developing a concierge service. Neiman Marcus, for example, provides this – though [it] is nothing new. It’s just the wording that has changed.’ Another instance of this is Xexoo, makers of seriously swanky iPod upgrades that will set you back upwards of £30k, which offers a 24/7 concierge service. On closer examination, this is just a helpline. But although ‘boutique’ has lost its special meaning within the hotel industry, the concept has revolutionised people’s expectations in terms of design and functionality within hospitality. The same will happen with service. Take Topshop, that ultimate follower of fashion. Its concierge service, launched in 2006, is partly a rebrand of the 40-strong style-assistant team as well as a pared-down, high-street concierge service. When The Future Laboratory called in to ask if a particular exhibition in London was open late, the information was found – after some searching. But as more luxury brands offer services that help customers avoid the quotidian, the dull and the distracting, what’s the next level of service luxury brands can offer? Milton Pedraza at the

Bespoke Concierge London – Lifestyle management with flair

‘We help in business and personal life – after all, where one ends and the other begins is becoming increasingly skewed.’ The company is aimed squarely at UHNWIs, providing them with one point of contact for their business and personal requests – whether they want a lawyer, an accountant, a corporate trainer, a reservation at the hottest restaurant in town or a party to be arranged at the Monaco Grand Prix with live music from Wyclef Jean, Jay-Z and Bono. 

Bespoke Concierge London – what sets us apart?

One thing that sets Bespoke Concierge London apart is that, although it has a raft of contacts, it doesn’t claim to know all the answers. But it does promise to handle each client request with the competence of experienced project managers. It is this aspect that appeals to Guy Salter, deputy chairman of the Walpole Group. ‘Having high-quality brains taking a McKinsey-style approach to your personal and business life sounds a very appealing idea.’ Launched in late 2004, Quincy Consulting Group is currently, enabling 28 clients to focus on the most valuable use of their time. Fees are from $25k per year. So what sort of concierge service should your brand offer? Well for one, brands should be aware of differences in expectation that stem from their target market’s gender, age, wealth-stage and culture. For example, it is worthy of note that the majority of the concierge companies dedicated to removal of the dull and distracting have been established by women. And, referring to cultural differences, Quintessentially’s Emma Sherrard points out that, in Asia, where people aren’t used to paying for service, there is extra pressure on her staff to ‘deliver on every request. There are very high expectations in this part of the world.’ According to Sophy Roberts, editor-at-large of American Express’s Departures magazine, the rise of personalised concierge services is down to ‘the de- personalisation of our existence. Concierge seems to put a live human face back into the equation.’ Yaffa Assouline concurs:

‘I believe personal concierges have the greatest knowledge and experience of what is true service.’ So good concierge brands need very good and very ‘visible’ people behind them, and fronting them. And nowhere should this be more the case than in the world of luxury. A report produced by Guy Salter and innovations consultancy IDEO titled ‘Has luxury become a one-night stand?’ criticises luxury companies for not taking long-term relationships with their customers seriously enough. Concierge services are an ideal way of making luxury more than just a passing fling. As Salter says: ‘The really engaging thing is that if you get this right you really can develop the most valuable thing: a real relationship with the customer.’ And such a relationship could be the key to opening the UHNWI door. As John Saunders,

Bespoke Concierge London – Service at heart

This, she believes, is the crux of the matter, and we agree. It should be the mantra of any brand or a business that wants to place ‘service’ at its very core.

Yes, you need to respond to the customer’s five wants: ‘I WANT what I WANT, when I WANT it, and I WANT that and I WANT it now’, but you have to do so in a detailed, meticulous, comprehensive and methodical way. In short, you can’t afford not to know what you cannot possibly know, as Ben Elliot of Quintessentially tells us. And this, along with Mary Louise Starkey’s exhortation that when it comes to service, detail is all, sums up the golden rule of concierge culture for the 21st century. After that, all else is, well, detail. And more detail. And this is where most retail brands, especially in the luxury sector, fall down on their promises: lack of detail, lack of client checks and balances, and a more noticeable lack of follow-through.

Regarding the five wants, for most brands it is decidedly a case of ‘WE will give you what WE want, when WE want to give it, WE only want to give it when WE are ready to do so, and only between nine and five’. A simplification, yes, but how many brands provide a 24/7 service of the calibre conceived by Ten UK or Quintessentially, or the service provided by Mrs Starkey for her clients at the Paris Ritz or the White House? How many even provide a fraction of this? More to the point, how many of us see service as a core, non-negotiable plank of our strategy and pledge to our customer, rather than one that is a ‘value-added’ extra to be shifted at will? The rules, we believe, are simple and very much a part of those brands we are familiar with and like: the Caprice Group, Aman resorts, the Colombe d’Or in St Paul de Vence, Soho House in New York, the Ritz in Paris (but not in London), the Cipriani in Venice, Virgin Upper Class, first class on BA, Bergdorf in New York, the Merrion in Dublin and so on. Here we find first-name service that is friendly but not familiar; knowledgeable but never knowing; exclusive, but never exclusory; insightful but not intrusive; exemplary but never explanatory. At no point should any detail of a person’s needs, wants or peccadilloes be ignored – or, indeed, filed. The best maitre d’s rely on memory, not their BlackBerry; the best concierges, if they have a little black book, use it to illuminate your day or night, not merely to recall who you are or what you do. Only hire people who are trained never to turn their back on their audience when speaking; an old theatre trick, more applicable than ever in retail and hospitality. They should know who they are speaking to; and, if meeting for the first time, then asking is certainly the best and most memorable way achieve this. They should understand the nature of the need and how they are about to solve the problem being proffered to them; it is always good to use the head waiter’s trick of repeating the order to ensure that all aspects are understood. And, wherever possible, they should allow the story of the solution to be seen. Danny Meyer is the owner of some of the most popular restaurants in the US, including Union Square Cafe, Gramercy Tavern, Shake Shack, Blue Smoke, Tabla, Eleven Madison Park and the Modern. According to Meyer, making this a key part of his strategy to deal with customers concerns significantly boosted their satisfaction with his staff’s responses.

Kind Regards,

Bespoke Concierge London

Contact us:

The Bespoke Bureau
Blackwell House
Guildhall Yard
EC2V 5AE
England

+442032900142
info@bespokebureau.com

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Bespoke Bureau

26 Dover Street | Mayfair
Bank | London | W1S 4LY | UK
info@bespokebureau.com

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