Formal Training Butler
Formal Training Butler focus on:
- Hygiene standards
- Personal presentation
- Communication skills including conversation and listening.
- Body language and eye contact.
- Posture and dress code.
- Etiquette & Service language excellence.
Formal Training Butler – The Butler’s role:
It is the butler’s responsibility to understand the guests needs. You will be in charge of making sure they are kept happy at all times. This can be a tall order and requires utmost confidence, patience, training and excellence. You will need to be able to trouble shoot and problem solve. You will need to think one step ahead. Butler Training United Kingdom is known to educate the world’s Elite butlers.
Formal Training Butler – Who can book?
Hotels and Resorts can book this course if they already have a department for butlers or are looking to set one up. We offer the course in different levels depending on the skills and experience of your staff. We will teach the team how to work together and provide an excellent service for your discerning clientele.
Formal Training Butler United Kingdom – our way to understand your needs
When you contact us, we will initially have a consultation with you. Over the phone or in person. We will discuss you training requirements. We will then send you a proposal that we see fit. if you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. This may be to improve guest service or to introduce a new butler style service for their guests. The courses we provide are tailored to meet the requests we receive. We will point out and recommend ways to improve your hotel’s service. We will highlight the resort or property’s uniqueness.
Formal Training Butler – a course that will keep you going for years
Our Hotel Butler Training Company program includes an option to train a head butler or a trainer. This way you can continue performing, reviewing and educating your team or new team members on an ongoing basis. We can also come back and visit you a number of times every year to ensure that the level of service is kept high at all times.
Formal Training Butler United Kingdom – Courses length
Our Butler Training Company Hotel will last from 5 days up to however long you want it to last.
Formal Training Butler – Location
The course is delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 7 days or longer. We would typically recommend that you let each group of 10-15 maximum have 5-7 days of training each with at least 1 follow up later. It is important that we (and you) see the students/workers in action after and/or during the training to ensure the highest of quality.
Formal Training Butler – Why us?
We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientele, you need to offer them a unique service. Your management/head butler must be the best of the best. The Hotel Butler Training Company has excellent references from previous training courses from hotels all across the globe.
Our Formal Training Butler United Kingdom is developed to teach your team to be:
- Great with one-on-one service or team service.
- Run from the top down.
- Able to get enjoyment out of service.
The importance of Formal Training Butler United Kingdom
We cannot stress the importance of Emotionally Intelligent and Spirited Staff. To get a perfect service team you need staff with training, understanding and common sense. All service staff must have emotional intelligence. This means intuitive people sense, empathy, and genuineness. We shall help your team gain the confidence and understanding of this.
Formal Training Butler – up your ratings on trip advisor with our Hotel Butler Training
All the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. To get good staff you need systems, training and quality control. This is what we offer at our Butler Training Services Courses.
Formal Training Butler – We will see that your team are:
- of five-star standard when we leave
- able to think things through before acting
- have a sense of priority
- able to pay attention to detail
- able to follow-through
- highly efficient
What our Formal Training Butler entails:
We run our courses with theory and practical elements. We do role play and group work. You get assessed as you go along. A few examples of what you can expect to get:
Formal Training Butler – what is on offer?
- Food and Beverage excellence
- Protocol and Etiquette
- Concierge training
- Hotel Butler excellence
- Guest etiquette
- Setting up a Butler department
- First Impressions
- Body Language
- Guest Arrival
- Garment Care and Laundry (Valeting)
- Table service
Our Hotel Butler Training program is designed to ensure that the level of training meets the service needs of the hotel. The program will be tailored to the specific needs of your hotel or resort.
Formal Training Butler – How to book
Contact us on +44 (0) 2032900142 or e-mail us on email@example.com for more information on the Formal Training Butler
Watch a video from our training here
Bespoke Bureau & The British Butler Academy
Blackwell House | Guildhall Yard
Bank | London | EC2V 5AE
Main phone: +44 (0) 2032900142