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Hotel concierge training courses

Hotel concierge training courses

Contact us on +442032900142 or info@bespokebureau.com for more information on how to book a world leading Hotel concierge training courses with the world leaders in this field.

Hotel concierge training

Hotel concierge training

Hotel concierge training- Our Bespoke programme

Our Elite teachers at the Butler concierge training courses focus on:

  • Personal presentation
  • Communication skills
  • Body language
  • Posture and dress code
  • Etiquette
  • Service excellence

The role of the hospitality worker:

It is the hospitality staff’s responsibility to understand the guests needs. You will be in charge of making sure they are kept happy at all times. This can be a tall order and requires utmost confidence, patience, training and excellence.

Hotel concierge training in the UK – who can book?

Hotels and Resorts can book with our London based Hotel concierge training company. We offer the courses in different levels depending on the skills and experience of your staff. We will teach the team how to work together and provide an excellent service for your discerning clientele. An individual can also book onto our open courses in London.

Hotel concierge training – our way to understand your needs

Hospitality Hotel Training Courses - Join the Elite

Hospitality Hotel Training Courses – Join the Elite

When you contact us, we will have a consultation with you. Over the phone or in person. We will discuss you training requirements. We will then send you a tailor-made proposal which includes information and approximate pricing.

Hotel concierge training – content building

If you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. The courses we provide are tailored to meet the requests we receive. We will point out and recommend ways to improve your hotel’s service. We will highlight the resort or property’s uniqueness.

Hotel concierge training – courses that will keep you going for years

Our Butler concierge training company offer a ‘Train the trainer’ programme. It includes an option to train a manager at your premises so that he or she can then deliver on-site training for your staff in the future. This way you can continue performing, reviewing and educating your team or new team members on an ongoing basis. We can also come back and visit you a number of times every year to ensure that the level of service is kept high at all times.

Hotel concierge training – Location of the courses

Our Hotel concierge training is usually delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 7 days or longer. We would typically recommend that you let each group of 10-15 maximum have 5-7 days of training each with at least 1 follow up later.

Why book our Hotel concierge training courses?

Hospitality Training Courses

Hospitality Training Courses

We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientele, you need to offer them a unique service. Your service team must be the best of the best. Hotel concierge training companies don’t always have a great reputation. When dealing with us, however, you can rest assured that you will be well looked after. We have excellent references from previous training courses from hotels all across the globe.

Hotel concierge training courses – Our courses will teach your service team to be:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service.
Hotel concierge training courses - Up your ratings at tripadvisor

Hotel concierge training courses – Up your ratings at tripadvisor

 

Hotel concierge training courses will up your ratings

All the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. To get good staff you need the systems, training and quality control that we teach at our Hospitality training companies.

We will see that your team are:

  • of five-star standard when we leave
  • able to think things through before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

Hotel concierge training courses modules:

  • Food and Beverage excellence
  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • First Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry (Valeting)
  • Table service
  • Silver service

Hotel concierge training courses are designed to ensure that the level of training meets the service needs of the hotel. The program will be tailored to the specific needs of your hotel or resort.

Hotel concierge training courses – How to book with us:

Contact us on +442032900142 or e-mail us on info@bespokebureau.com for more information on one of London’s leading Hotel concierge training courses.

Watch a video from our training

Thank you!

Bespoke Bureau & The British Butler Academy

Blackwell House | Guildhall Yard

Bank | London | EC2V 5AE

Main phone: +442032900142

www.bespokebureau.com

 

Butler concierge training

Butler concierge training

Contact us on +442032900142 or info@bespokebureau.com for more information on how to book a world leading Butler concierge training course with the world leaders in this field. 

Butler concierge training

Butler concierge training

Butler concierge training – Our Bespoke programme

Our Elite teachers at the Butler concierge training courses focus on:

  • Personal presentation
  • Communication skills
  • Body language
  • Posture and dress code
  • Etiquette
  • Service excellence

The role of the hospitality worker:

It is the hospitality staff’s responsibility to understand the guests needs. You will be in charge of making sure they are kept happy at all times. This can be a tall order and requires utmost confidence, patience, training and excellence.

Butler concierge training companies in the UK – who can book?

Hotels and Resorts can book with our London based Butler concierge training company. We offer the courses in different levels depending on the skills and experience of your staff. We will teach the team how to work together and provide an excellent service for your discerning clientele. An individual can also book onto our open courses in London.

Butler concierge training – our way to understand you

Hospitality Hotel Training Courses - Join the Elite

Hospitality Hotel Training Courses – Join the Elite

When you contact us, we will have a consultation with you. Over the phone or in person. We will discuss you training requirements. We will then send you a tailor-made proposal which includes information and approximate pricing.

Butler concierge training – content building

If you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. The courses we provide are tailored to meet the requests we receive. We will point out and recommend ways to improve your hotel’s service. We will highlight the resort or property’s uniqueness.

Butler concierge training – courses that will keep you going for years

Our Butler concierge training company offer a ‘Train the trainer’ programme. It includes an option to train a manager at your premises so that he or she can then deliver on-site training for your staff in the future. This way you can continue performing, reviewing and educating your team or new team members on an ongoing basis. We can also come back and visit you a number of times every year to ensure that the level of service is kept high at all times.

Butler concierge training – Location of the courses

Our Butler concierge training is usually delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 7 days or longer. We would typically recommend that you let each group of 10-15 maximum have 5-7 days of training each with at least 1 follow up later.

Why book our Butler concierge training?

Hospitality Training Courses

Hospitality Training Courses

We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientele, you need to offer them a unique service. Your service team must be the best of the best. Hospitality training companies don’t always have a great reputation. When dealing with us, however, you can rest assured that you will be well looked after. We have excellent references from previous training courses from hotels all across the globe.

Butler concierge training – Our courses will teach your service team to be:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service.
Butler concierge training - Up your ratings at tripadvisor

Butler concierge training – Up your ratings at tripadvisor

 

Hospitality training companies should up your ratings

All the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. To get good staff you need the systems, training and quality control that we teach at our Hospitality training companies.

We will see that your team are:

  • of five-star standard when we leave
  • able to think things through before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

    Student at the academy

    Student at the academy

Sample Butler concierge training modules:

  • Food and Beverage excellence
  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • First Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry (Valeting)
  • Table service
  • Silver service

Hospitality training companies are designed to ensure that the level of training meets the service needs of the hotel. The program will be tailored to the specific needs of your hotel or resort.

Butler concierge training – How to book with us:

Contact us on +442032900142 or e-mail us on info@bespokebureau.com for more information on one of London’s leading Butler concierge training academy.

Watch a video from our training

Thank you!

Bespoke Bureau & The British Butler Academy

Blackwell House | Guildhall Yard

Bank | London | EC2V 5AE

Main phone: +442032900142

www.bespokebureau.com

 

Hospitality training companies Bespoke Bureau

Hospitality training companies

First of all, contact us on +442032900142 or info@bespokebureau.com for more information on how to book a world leading course with one of the world leading Hospitality training companies.

Hospitality training companies

Hospitality training companies

Students on the Hospitality Service Company 's famous course.

Students on the Hospitality Service Company ‘s famous course.

Hospitality training companies – Our Bespoke programme

Impressively, our elite trainers at the Hospitality training companies focus on:

  • First of all, personal presentation
  • Secondly, communication skills
  • Thirdly, body language
  • Moreover, posture and dress code
  • Importantly, etiquette
  • Finally, service excellence

The role of the hospitality worker:

Of course, it is the hospitality staff’s responsibility to understand the guests needs. Importantly, you will be in charge of making sure they are kept happy at all times. Obviously, this can be a tall order and requires utmost confidence, patience, training and excellence.

Hospitality training in the UK – who can book?

First of all, Hotels and Resorts can book with our London based Hospitality training companies. Moreover, we offer the courses in different levels depending on the skills and experience of your staff. Furthermore, we will teach the team how to work together and provide an excellent service for your discerning clientele. Of course, an individual can also book onto our open courses in London.

Take a look at our training with Sara Vestin Rahmani

Hospitality training companies – our way to understand you

Hospitality Hotel Training Courses - Join the Elite

Hospitality Hotel Training Courses – Join the Elite

When you contact us, we will have a consultation with you. Over the phone or in person. We will discuss you training requirements. We will then send you a tailor-made proposal which includes information and approximate pricing.

Content building

If you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. The courses we provide are tailored to meet the requests we receive. We will point out and recommend ways to improve your hotel’s service. We will highlight the resort or property’s uniqueness.

Hospitality training companies – courses that will keep you going for years

Our hospitality training companies offer a ‘Train the trainer’ programme. It includes an option to train a manager at your premises so that he or she can then deliver on-site training for your staff in the future. This way you can continue performing, reviewing and educating your team or new team members on an ongoing basis. We can also come back and visit you a number of times every year to ensure that the level of service is kept high at all times.

Location

Our hospitality training companies are usually delivered on site at your hotel or resort. The course can be delivered in 7 days or longer. We would typically recommend that you let each group of 10-15 maximum have 5-7 days of training each with at least 1 follow up later.

Why book training with us?

Hospitality Training Courses

Hospitality Training Courses

Of course, we all know that excellent hotel service is hard to find these days. Importantly, to ensure total guest satisfaction for the upmarket clientele, you need to offer them a unique service. Needless to say, your service team must be the best of the best. Hospitality training companies don’t always have a great reputation. Of course, when dealing with us, however, you can rest assured that you will be well looked after. Finally, we have excellent references from previous training courses from hotels all across the globe.

Pictures and text from Sara Vestin Rahmani and her course

Hospitality training companies – Our courses will teach your service team to be:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service.
Bespoke Bureau are considered the best of the best

Bespoke Bureau are considered the best of the best

Hospitality training should up your ratings

Obviously, all the top rating hotels on trip advisor are up there due to their level of service. Needless to say, this is the ONE most important factor in guest satisfaction. Moreover, it is much more important than state of the art design. Of course, to offer good service you need good staff. To get good staff you need the systems, training and quality control that we teach at our Hospitality training companies.

We will see that your team are:

  • of five-star standard when we leave
  • able to think things through before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

    Student at the academy

    Student at the academy

Sample training modules:

  • First of all, Food and Beverage excellence
  • Secondly, Protocol and Etiquette
  • Thirdly, Concierge training
  • Of course, Hotel Butler excellence
  • Furthermore, Guest etiquette
  • Moreover, Setting up a Butler department
  • First Impressions
  • Importantly, Body Language
  • Guest Arrival
  • Garment Care and Laundry (Valeting)
  • Table service
  • Last but not least, Silver service

Needless to say, our hospitality training courses are designed to ensure that the level of training meets the service needs of the hotel. Last but not least, the program will be tailored to the specific needs of your hotel or resort.

How to book with us:

Finally, contact us on +442032900142 or e-mail us on info@bespokebureau.com for more information on one of London’s leading training companies.

Watch a video from our training

Thank you!

Sara Vestin Rahmani

Main phone: +442032900142

www.bespokebureau.com

Hotel service training courses

Hotel service training courses

Contact us on +442032900142 or info@bespokebureau.com for more information on how to book a world leading course with the hotel service training courses.

Hotel service training courses

Hotel service training courses

Students on the Hospitality Service Company 's famous course.

Students on the Hospitality Service Company ‘s famous course.

Hotel service training courses – Our Bespoke Training programme

Our Elite trainers at the Hotel service training courses focus on:

  • Personal presentation
  • Communication skills
  • Body language
  • Posture and dress code
  • Etiquette
  • Service excellence

The role of the hospitality worker:

It is the hospitality staff’s responsibility to understand the guests needs. You will be in charge of making sure they are kept happy at all times. This can be a tall order and requires utmost confidence, patience, training and excellence.

Hotel service training courses – who can book?

Hotels and Resorts can book with our Hotel service training courses. We offer the courses in different levels depending on the skills and experience of your staff. We will teach the team how to work together and provide an excellent service for your discerning clientele. An individual can also book onto our open courses in London.

Hotel service training courses – our way to understand you

Hospitality Hotel Training Courses - Join the Elite

Hospitality Hotel Training Courses – Join the Elite

When you contact us, we will have a consultation with you. Over the phone or in person. We will discuss you training requirements. We will then send you a tailor-made proposal which includes information and approximate pricing.

Hotel service training courses – content building

If you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. The courses we provide are tailored to meet the requests we receive. We will point out and recommend ways to improve your hotel’s service. We will highlight the resort or property’s uniqueness.

Hotel service training courses – a course that will keep you going for years

Our hotel service training courses offer a ‘Train the trainer’ programme. It includes an option to train a manager at your premises so that he or she can then deliver on-site training for your staff in the future. This way you can continue performing, reviewing and educating your team or new team members on an ongoing basis. We can also come back and visit you a number of times every year to ensure that the level of service is kept high at all times.

Hotel service training courses – Location

Our Hotel service training courses are usually delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 7 days or longer. We would typically recommend that you let each group of 10-15 maximum have 5-7 days of training each with at least 1 follow up later.

Why book training with our Hotel service training courses?

Hospitality Training Courses

Hospitality Training Courses

We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientele, you need to offer them a unique service. Your service team must be the best of the best. Our Hotel service training courses has excellent references from previous training courses from hotels all across the globe.

Our Hotel service training courses will teach your service team to be:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service.
Bespoke Bureau are considered the best of the best

Bespoke Bureau are considered the best of the best

 

Hotel service training courses – Up your ratings

All the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. To get good staff you need the systems, training and quality control that we teach at our Hotel service training courses.

We will see that your team are:

  • of five-star standard when we leave
  • able to think things through before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

    Student at the academy

    Student at the academy

Sample training modules -Hotel service training courses:

  • Food and Beverage excellence
  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • First Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry (Valeting)
  • Table service
  • Silver service

Our Hotel service training courses are designed to ensure that the level of training meets the service needs of the hotel. The program will be tailored to the specific needs of your hotel or resort.

Hotel service training courses – How to book:

Contact us on +442032900142 or e-mail us on info@bespokebureau.com for more information on the Hotel service training courses.

Watch a video from our Hotel service training training courses

Thank you!

Bespoke Bureau & The British Butler Academy

Blackwell House | Guildhall Yard

Bank | London | EC2V 5AE

Main phone: +442032900142

www.bespokebureau.com

 

Hospitality Service Company

Hospitality Service Company

Contact us on +442032900142 or info@bespokebureau.com for more information on how to book a world leading course with the Hospitality Service Company.

Hospitality Service Company

Hospitality Service Company

Students on the Hospitality Service Company 's famous course.

Students on the Hospitality Service Company ‘s famous course.

Hospitality Service Company – Our Bespoke Training programme

Our Elite trainers at the Hospitality Service Company focus on:

  • Personal presentation
  • Communication skills
  • Body language
  • Posture and dress code
  • Etiquette
  • Service excellence

The role of the hospitality worker:

It is the hospitality staff’s responsibility to understand the guests needs. You will be in charge of making sure they are kept happy at all times. This can be a tall order and requires utmost confidence, patience, training and excellence.

Hospitality Service Company – who can book?

Hotels and Resorts can book with our Hospitality Service Company courses. We offer the courses in different levels depending on the skills and experience of your staff. We will teach the team how to work together and provide an excellent service for your discerning clientele. An individual can also book onto our open courses in London.

Hospitality Service Company – our way to understand you

Hospitality Hotel Training Courses - Join the Elite

Hospitality Hotel Training Courses – Join the Elite

When you contact us, we will have a consultation with you. Over the phone or in person. We will discuss you training requirements. We will then send you a tailor-made proposal which includes information and approximate pricing.

Hospitality Service Company – training course content building

If you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. The courses we provide are tailored to meet the requests we receive. We will point out and recommend ways to improve your hotel’s service. We will highlight the resort or property’s uniqueness.

Hospitality Service Company – a course that will keep you going for years

Our Hospitality Service Company offer a ‘Train the trainer’ training programme. It includes an option to train a manager at your premises so that he or she can then deliver on-site training for your staff in the future. This way you can continue performing, reviewing and educating your team or new team members on an ongoing basis. We can also come back and visit you a number of times every year to ensure that the level of service is kept high at all times.

Hospitality Service Company – Location

Our Hospitality Service Training are usually delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 7 days or longer. We would typically recommend that you let each group of 10-15 maximum have 5-7 days of training each with at least 1 follow up later.

Why book training with our Hospitality Service Company?

Hospitality Training Courses

Hospitality Training Courses

We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientele, you need to offer them a unique service. Your service team must be the best of the best. Our Hospitality Service Training has excellent references from previous training courses from hotels all across the globe.

Our Hospitality Service Company runs courses that will teach your service team to be:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service.
Bespoke Bureau are considered the best of the best

Bespoke Bureau are considered the best of the best

 

Hospitality Service Company – Up your ratings

All the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. To get good staff you need the systems, training and quality control that we teach at our Hospitality Service Company.

.

We will see that your team are:

  • of five-star standard when we leave
  • able to think things through before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

    Student at the academy

    Student at the academy

Sample training modules -Hospitality Service Company:

  • Food and Beverage excellence
  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • First Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry (Valeting)
  • Table service
  • Silver service

Our Hospitality Service Company and the management are designed to ensure that the level of training meets the service needs of the hotel. The program will be tailored to the specific needs of your hotel or resort.

Hospitality Service Company- How to book:

Contact us on +442032900142 or e-mail us on info@bespokebureau.com for more information on the Hospitality Service Company.

Watch a video from our Hospitality service training company

Thank you!

Bespoke Bureau & The British Butler Academy

Blackwell House | Guildhall Yard

Bank | London | EC2V 5AE

Main phone: +442032900142

www.bespokebureau.com

 

Hospitality Service Training

Hospitality Service Training

Contact us on +442032900142 or info@bespokebureau.com for more information on how to book a world’s leading Hospitality Service Training.

Hospitality Service Training

Hospitality Service Training

Hospitality Service Training – Our Bespoke Training programme

Our Elite trainers at the Hospitality Service Training courses focus on:

  • Personal presentation
  • Communication skills
  • Body language
  • Posture and dress code
  • Etiquette
  • Service excellence

The role of the hospitality worker:

It is the hospitality staff’s responsibility to understand the guests needs. You will be in charge of making sure they are kept happy at all times. This can be a tall order and requires utmost confidence, patience, training and excellence.

Hospitality Service Training – who can book?

Hotels and Resorts can book with our Hospitality Service Training Courses. We offer the courses in different levels depending on the skills and experience of your staff. We will teach the team how to work together and provide an excellent service for your discerning clientele. An individual can also book onto our open courses in London.

Hospitality Service Training – our way to understand you

Hospitality Hotel Training Courses - Join the Elite

Hospitality Hotel Training Courses – Join the Elite

When you contact us, we will have a consultation with you. Over the phone or in person. We will discuss you training requirements. We will then send you a tailor-made proposal which includes information and approximate pricing.

Hospitality Service Training – content building

If you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. The courses we provide are tailored to meet the requests we receive. We will point out and recommend ways to improve your hotel’s service. We will highlight the resort or property’s uniqueness.

Hospitality Service Training – a course that will keep you going for years

Our Hospitality Service Training offer a ‘Train the trainer’ programme. It includes an option to train a manager at your premises so that he or she can then deliver on-site training for your staff in the future. This way you can continue performing, reviewing and educating your team or new team members on an ongoing basis. We can also come back and visit you a number of times every year to ensure that the level of service is kept high at all times.

Hospitality Service Training – Join the Elite Location

Our Hospitality Service Training are usually delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 7 days or longer. We would typically recommend that you let each group of 10-15 maximum have 5-7 days of training each with at least 1 follow up later.

Why book our Hospitality Service Training?

Hospitality Training Courses

Hospitality Training Courses

We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientele, you need to offer them a unique service. Your service team must be the best of the best. Our Hospitality Service Training has excellent references from previous training courses from hotels all across the globe.

Our Hospitality Service Training is developed to teach your service team to be:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service.
Bespoke Bureau are considered the best of the best

Bespoke Bureau are considered the best of the best

 

Hospitality Service Training – Up your ratings

All the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. To get good staff you need the systems, training and quality control that we teach at our Hospitality Training Company.

We will see that your team are:

  • of five-star standard when we leave
  • able to think things through before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

    Student at the academy

    Student at the academy

Sample modules – Hospitality Service Training:

  • Food and Beverage excellence
  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • First Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry (Valeting)
  • Table service
  • Silver service

Our Hospitality Service Training is designed to ensure that the level of training meets the service needs of the hotel. The program will be tailored to the specific needs of your hotel or resort.

Hospitality Service Training – How to book

Contact us on +442032900142 or e-mail us on info@bespokebureau.com for more information on the Hospitality Service Training

Training makes your staff unique

Training with us makes your staff unique

Watch a video from our Hospitality service training company

Thank you!

Bespoke Bureau & The British Butler Academy

26 Dover Street | Mayfair
Bank | London | W1S 4LY | UK

Main phone: +442032900142

www.bespokebureau.com

 

 

Hospitality Hotel Training Courses

Hospitality Hotel Training Courses

Contact us on +442032900142 or info@bespokebureau.com for more information on how to book a world’s leading Hospitality Hotel Training Courses.

Hospitality Hotel Training Courses

Hospitality Hotel Training Courses

Hospitality Hotel Training Courses – Our Bespoke Training programme

Our Elite trainers at the Hospitality Hotel Training Courses focus on:

  • Hygiene standards
  • Personal presentation
  • Communication skills
  • Body language
  • Posture and dress code
  • Etiquette
  • Service excellence

The role of the hospitality worker:

It is the hospitality staff’s responsibility to understand the guests needs. You will be in charge of making sure they are kept happy at all times. This can be a tall order and requires utmost confidence, patience, training and excellence.

Hospitality Hotel Training Courses – who can book?

Hotels and Resorts can book with our Hospitality Hotel Training Courses. We offer the courses in different levels depending on the skills and experience of your staff. We will teach the team how to work together and provide an excellent service for your discerning clientele. An individual can also book onto our open courses in London.

Hospitality Hotel Training Courses – our way to understand you

Hospitality Hotel Training Courses - Join the Elite

Hospitality Hotel Training Courses – Join the Elite

When you contact us, we will have a consultation with you. Over the phone or in person. We will discuss you training requirements. We will then send you a tailor-made proposal which includes information and approximate pricing.

Hospitality Hotel Training Courses – content building

If you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. The courses we provide are tailored to meet the requests we receive. We will point out and recommend ways to improve your hotel’s service. We will highlight the resort or property’s uniqueness.

Hospitality Hotel Training Courses – a course that will keep you going for years

Our Hospitality Hotel Training Courses offer a ‘Train the trainer’ programme. It includes an option to train a manager at your premises so that he or she can then deliver on-site training for your staff in the future. This way you can continue performing, reviewing and educating your team or new team members on an ongoing basis. We can also come back and visit you a number of times every year to ensure that the level of service is kept high at all times.

Hospitality Hotel Training Courses – Join the Elite Location

Our Hospitality Hotel Training Courses are usually delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 7 days or longer. We would typically recommend that you let each group of 10-15 maximum have 5-7 days of training each with at least 1 follow up later.

Why book our Hospitality Hotel Training Courses?

Hospitality Training Courses

Hospitality Training Courses

We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientele, you need to offer them a unique service. Your service team must be the best of the best. The Hospitality Training Courses has excellent references from previous training courses from hotels all across the globe.

Our Hospitality Hotel Training Courses are developed to teach your service team to be:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service.
Bespoke Bureau are considered the best of the best

Bespoke Bureau are considered the best of the best

 

Hospitality Training Courses- Up your ratings

All the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. To get good staff you need the systems, training and quality control that we teach at our Hospitality Training Company.

We will see that your team are:

  • of five-star standard when we leave
  • able to think things through before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

    Student at the academy

    Student at the academy

Hospitality Hotel Training Courses Example Modules:

  • Food and Beverage excellence
  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • First Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry (Valeting)
  • Table service
  • Silver service

Our Hospitality Hotel Training courses are designed to ensure that the level of training meets the service needs of the hotel. The program will be tailored to the specific needs of your hotel or resort.

Hospitality Hotel Training Courses – How to book

Contact us on +442032900142 or e-mail us on info@bespokebureau.com for more information on the Hospitality Hotel Training Courses.

Training makes your staff unique

Training with us makes your staff unique

Watch a video from our Hospitality Hotel Training Courses

Hospitality training company

Thank you!

Bespoke Bureau & The British Butler Academy

Main phone: +44 (0) 2032900142

www.bespokebureau.com

 

 

Hospitality Training Company

Hospitality Training Company

Contact us on +442032900142 or info@bespokebureau.com for more information on how to book a course with the world’s leading Hospitality Training Company.

Hospitality Training Company

Hospitality Training Company

Our Bespoke Hospitality Training Company

Our Elite trainers at the Hospitality Training Company focus on:

  • Hygiene standards
  • Personal presentation
  • Communication skills
  • Body language
  • Posture and dress code
  • Etiquette
  • Service excellence

The role of the hospitality worker:

It is the hospitality staff’s responsibility to understand the guests needs. You will be in charge of making sure they are kept happy at all times. This can be a tall order and requires utmost confidence, patience, training and excellence.

Hospitality Training Company – who can book?

Hotels and Resorts can book with our Hospitality Training Company. We offer the courses in different levels depending on the skills and experience of your staff. We will teach the team how to work together and provide an excellent service for your discerning clientele. An individual can also book onto our open courses in London.

Hospitality Training Company – our way to understand you

When you contact us, we will have a consultation with you. Over the phone or in person. We will discuss you training requirements. We will then send you a tailor-made proposal which includes information and approximate pricing.

Hospitality Training Company – content building

If you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. The courses we provide are tailored to meet the requests we receive. We will point out and recommend ways to improve your hotel’s service. We will highlight the resort or property’s uniqueness.

Hospitality Training Company

Hospitality Training Company – The British Butler Academy is known to make Hotels perfect

Hospitality Training Company – a course that will keep you going for years

Furthermore, we offer a ‘Train the trainer’ programme. It includes an option to train a manager at your premises so that he or she can then deliver on-site training for your staff in the future. This way you can continue performing, reviewing and educating your team or new team members on an ongoing basis. We can also come back and visit you a number of times every year to ensure that the level of service is kept high at all times.

Hospitality Training Company Location

Our hospitality courses are usually delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 7 days or longer. We would typically recommend that you let each group of 10-15 maximum have 5-7 days of training each with at least 1 follow up later.

Why our Hospitality Training Company?

We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientele, you need to offer them a unique service. Your service team must be the best of the best. The Hospitality Training Company has excellent references from previous training courses from hotels all across the globe.

Our Hospitality Training Company is developed to teach your service team to be:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service.
Bespoke Bureau are considered the best of the best

Bespoke Bureau are considered the best of the best

 

Hospitality Training Company – Up your ratings

All the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. To get good staff you need the systems, training and quality control that we teach at our Hospitality Training Company.

We will see that your team are:

  • of five-star standard when we leave
  • able to think things through before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

    Student at the academy

    Student at the academy

Hospitality Training Company Example Modules:

  • Food and Beverage excellence
  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • First Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry (Valeting)
  • Table service
  • Silver service

Finally, we run programs designed to ensure that the level of training meets the service needs of the hotel. The program will be tailored to the specific needs of your hotel or resort.

How to book

Contact us on +442032900142 or e-mail us on info@bespokebureau.com for more information on the Hospitality Training Company.

Training makes your staff unique

Training with us makes your staff unique

Watch a video from our Hospitality training company

Thank you!

Bespoke Bureau & The British Butler Academy

Blackwell House | Guildhall Yard

Bank | London | EC2V 5AE

www.bespokebureau.com

 

 

Hospitality Training Courses Hotels

Hospitality Training Courses Hotels

At the British Butler Academy we run pioneering Elite service training courses for the hospitality sector. Our clients range from 5 Star hotels to Private members clubs to Luxury retailers.

Contact our course team on +442032900142 or on: info@bespokebureau.com for more information on our Hospitality Training Courses Hotels.

Hospitality Training Courses hotels

Hospitality Training Courses hotels

 

Award winning Hospitality Training Courses hotels

The British Butler Academy has won more awards than anyone else in the luxury service training sector. We offer tailor-made and ‘off the shelf’ courses for our clients. No job is too big or too small. We are an accredited School with an outstanding reputation. Our Hospitality Training Courses Hotels are popular with high-end resorts and Hotels looking to excel in service. We operate in all corners of the globe.

Hospitality Training Courses hotels – Varied levels

We offer our course in different levels depending on the skill base and experience of your staff. We will teach your team how to work together and provide an excellent service for your discerning clientele. You dictate the level of training you want and we deliver.

Hospitality Training Courses Hotels – Bespoke Training to suit You

Our Elite Hospitality Training Courses Hotels initially focus on:

Hygiene standards

Personal presentation

Communication skills

Body language and eye contact

Posture and dress code

Etiquette & Service language excellence

Elite service with Bespoke Bureau

Elite service with Bespoke Bureau

Key elements of our Hospitality Training Courses Hotels

It is the service staffs’ responsibility to understand the guest’s needs. This can be a tall order and requires:

1. Confidence

2. Patience

3. Training

4. Excellence.

All Top service staff need to be able to problem shoot and solve. To be the best, they need to be able to think one step ahead. Our Hospitality Training Courses Hotels are created with the above in mind.

Who can book our Hospitality Training Courses Hotels?

Hotels and Resorts can book our courses. So can luxury retailers and private member clubs. Restaurants have also started understanding the benefit they will reap from booking our training and our queries from posh eateries are rising fast.

Elite service with Bespoke Bureau

Elite service with Bespoke Bureau

Service Training Courses step by step

When you contact us, we will conduct a brief initial consultation with you on the phone or in person. We will discuss your training requirements. We will then send you a tailor-made proposal. If you decide to go ahead with us then, we will swiftly start to plan the course and make a curriculum suitable to your exact needs. The curriculum is made to match the exact requirements of each individual property. This may be to improve guest service or to introduce a new butler style service for their guests. The courses we provide are tailored to meet the requests we receive. If you are not sure what you need then we can also help. A Head trainer will come to you and spend time with the management to evaluate the service standards and style you have. We will point out and recommend ways to improve your hotel’s service. We will highlight the resort or property’s uniqueness.  A curriculum can or may therefore be developed on the spot.

Hospitality Training Courses Hotels – Location

Our Butler department set up training is delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 7 days or longer. We would typically recommend that you let each group of 10-15 maximum have 5-7 days of training each with at least 1 follow up later. It is important that we (and you) see the students/workers in action after and/or during the training to ensure the highest of quality.

Bespoke Bureau offers you a tailor made life

Bespoke Bureau offers you a tailor made life

Hospitality Training Courses Hotels – our training is developed to teach your team to be:

• Connected

• Committed

Great with one-on-one service or team service.

Run from the top down.

Systematic.

Consistent.

Able to get enjoyment out of service.

The importance of Staff with high EQ

We cannot stress the importance of Emotionally Intelligent (EQ) and Spirited Staff. To get a perfect service team you need staff with training, understanding and common sense. All service staff must have emotional intelligence. This means intuitive people sense, empathy, and genuineness. We shall help your team gain the confidence and understanding of this.

Up your ratings on trip advisor with our Hospitality Training Courses Hotels

All the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. To get good staff you need systems, training and quality control. This is what we offer at our Hospitality Training Courses Hotels.

We will see that your team are:

of five-star standard when we leave

able to think things through before acting

have a sense of priority

able to pay attention to detail

able to follow-through

highly efficient

caring

What our Hospitality Training Courses Hotels entails:

We run our courses with theory and practical elements. We do role play and group work. You get assessed as you go along. A few examples of what you can expect to get:

Butler student pooring champagne

Butler student pooring champagne

Hospitality Training Courses Hotels – a snap shot of what your guests can expect after your staff train with us:

Food and Beverage excellence

Protocol and Etiquette

Concierge training

Hotel Butler excellence

Guest etiquette

Setting up a Butler department

Setting the Scene

First Impressions

Body Language

Guest Arrival

Garment Care and Laundry (Valeting)

Table service

• Butler service Hotel

• Silver service

Our is designed to ensure that the level of training meets the service needs of the hotel. The program will be tailored to the specific needs of your hotel or resort.

Bespoke Bureau also recruits all types of service staff

Bespoke Bureau also recruits all types of service staff

How to book with the Hospitality Training Courses Hotels

Contact us on +44 (0) 2032900142 or e-mail us on info@bespokebureau.com for more information on the Butler service Hotel .

The small touches are important

Watch a video from our training here

Thank you!

Bespoke Bureau & The British Butler Academy

26 Dover Street | Mayfair

Bank | London | W1S 4LY | UK

Phone: +44 (0) 2032900142

www.bespokebureau.com 

 

 

Butler department set up

Butler department set up – Training

Contact us on +442032900142 or info@bespokebureau.com for more information on our Butler department set up services.

Butler department set up - Training

Butler department set up – Training

Butler department set up for the perfect butler services

The British Butler Academy and Bespoke Bureau offer award winning Butler service Hotel. We do recruitment and training courses in all Private Service and Corporate Luxury Service settings. We are an accredited School with an outstanding reputation. Our Butler service Hotel Company is popular with resorts and Hotels across the globe. We operate in all corners of the globe.

Butler department set up – A Bespoke Training program

Our Elite trainers focus on:

  • Hygiene standards
  • Personal presentation
  • Communication skills
  • Body language and eye contact
  • Posture and dress code
  • Etiquette & Service language excellence

Butler department set up – The Butler’s role:

Hotel Butler consultancy

Hotel Butler consultancy with us will take you to the top

It is the butler’s responsibility to understand the guests needs. This can be a tall order and requires:

  1. confidence
  2. patience
  3. training
  4. excellence.He will need to be able to problem solve. He needs to think one step ahead. Our Butler service Hotel training Company is known to educate the world’s Elite butlers.

Butler department set up – Who can book?

Hotels and Resorts can book this course if they already have a department for butlers or are looking to set one up. We offer the course in different levels depending on the skills and experience of your staff. We will teach the team how to work together and provide an excellent service for your discerning clientele.

Butler department set up

Butler department set up

Butler department set up – our way to understand your needs

When you contact us, we will initially have a consultation with you. Over the phone or in person. We will discuss you training requirements. We will then send you a proposal that we see fit. if you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. This is in order to later carry the training to the exact requirements of each individual property. This may be to improve guest service or to introduce a new butler style service for their guests. The courses we provide are tailored to meet the requests we receive. If you are not sure what you need then we can also help. A Head trainer will come to you and spend time with the management to evaluate the service standards and style you have. We will point out and recommend ways to improve your hotel’s service. We will highlight the resort or property’s uniqueness.  A curriculum can or may therefore be developed on the spot.

Hotel Butler service Company

Hotel Butler service Company

Butler department set up – Location

Our Butler department set up training is delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 7 days or longer. We would typically recommend that you let each group of 10-15 maximum have 5-7 days of training each with at least 1 follow up later. It is important that we (and you) see the students/workers in action after and/or during the training to ensure the highest of quality.

Butler department set up  – Why us?

Hotel Butler service China

Hotel Butler service China

We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientele, you need to offer them a unique service. Your management/head butler must be the best of the best. This sets the tone for the entire hotel. The Hotel Service Training Company has excellent references from previous training courses from hotels all across the globe.

Butler department set up – our training is developed to teach your team to be:

  • connected
  • committed
  • Great with one-on-one service or team service.
  • Run from the top down.
  • Systematic.
  • Consistent.
  • Able to get enjoyment out of service.

The importance of Butler service Hotel

Bespoke Bureau are considered the best of the best

Bespoke Bureau are considered the best of the best

We cannot stress the importance of Emotionally Intelligent and Spirited Staff. To get a perfect service team you need staff with training, understanding and common sense. All service staff must have emotional intelligence. This means intuitive people sense, empathy, and genuineness. We shall help your team gain the confidence and understanding of this.

Up your ratings on trip advisor with our Butler service Hotel

All the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. To get good staff you need systems, training and quality control. This is what we offer at our Hotel Butler Training Company. We will see that your team are:

  • of five-star standard when we leave
  • able to think things through before acting
  • have a sense of priority
  • able to pay attention to detail
  • able to follow-through
  • highly efficient
  • caring

    Hotel Butler service China - offer the best for your VIP guests

    Hotel Butler service China – offer the best for your VIP guests

What our Butler service Hotel Company entails:

We run our courses with theory and practical elements. We do role play and group work. You get assessed as you go along. A few examples of what you can expect to get:

Butler service Hotel  – what it can offer your luxury guest:

  • Food and Beverage excellence
  • Protocol and Etiquette
  • Concierge training
  • Hotel Butler excellence
  • Guest etiquette
  • Setting up a Butler department
  • Setting the Scene
  • First Impressions
  • Body Language
  • Guest Arrival
  • Garment Care and Laundry (Valeting)
  • Table service
  • Butler service Hotel

    Butler service Hotel

    Silver service

Our Hotel Service Training program is designed to ensure that the level of training meets the service needs of the hotel. The program will be tailored to the specific needs of your hotel or resort.

How to book with the Butler service Hotel

Contact us on +442032900142 or e-mail us on info@bespokebureau.com for more information on the Butler service Hotel .

The small touches are important

The small touches are important

Watch a video from our training here

Thank you!

Bespoke Bureau & The British Butler Academy

Bespoke Bureau & The British Butler Academy

26 Dover Street | Mayfair

Bank | London | W1S 4LY | UK

Phone: +442032900142

www.bespokebureau.com