Hotel Staff Training Provider – Us
When looking for a reputable Hotel Staff Training Provider, look no further. We have teachers available all year around who can come to your premises on long or short notice. Contact us on +442032900143 or firstname.lastname@example.org for more information on how to book your hotel staff training with us today.
The British Butler Academy is a Top Training Company Hotel Service. We offer courses in all Hotel Service and Corporate Luxury Service. We are an accredited and recognized School with an outstanding reputation. Our Hotel Service Training Company is popular with resorts and Hotels across the globe. We operate in Europe, Asia, America and all other corners of the globe. This course teaches your staff all the skills needed to run or set up a butler department.
A Bespoke Hotel Staff Training Provider for you:
Our Elite Head trainers focus on:
- Hygiene standards
- Personal presentation
- Communication skills including conversation and listening.
- Body language and eye contact.
- Posture and dress code.
- Etiquette & Service language excellence.
Hotel Staff Training – who can book?
Any hotel, resort or high end retailer can book a course with us and have their staff certificated and perfected. . We offer the course in different levels depending on the skills and experience of your staff. We will teach the team how to work together and provide an excellent service for your discerning clientele.
The Hotel Staff Training Provider who listens and understands your needs
When you contact us, we will initially have a consultation with you. Over the phone or in person. We will discuss you training requirements. We will then send you a proposal that we see fit. if you decide to go ahead with us then we will be making a curriculum suitable to your exact needs. This is in order to later carry the training to the exact requirements of each individual property. This may be to improve guest service or to introduce a new butler style service for their guests. The courses we provide are tailored to meet the requests we receive. If you are not sure what you need then we can also help. A Head trainer will come to you and spend time with the management to evaluate the service standards and style you have. We will point out and recommend ways to improve your hotel’s service. We will highlight the resort or property’s uniqueness. A curriculum can or may therefore be developed on the spot.
Hotel Staff Training will keep you going for years.
Our Training Company Hotel Service includes an option to train the trainer or manager. This way you can continue performing, reviewing and educating your team or new team members on an ongoing basis. We can also come back and visit you a number of times every year to ensure that the level of service is kept high at all times.
Duration of the Hotel Staff Training
Our Hotel Service Training program is delivered on site at your hotel or resort. You can also send your team to us in the UK if you prefer. The course can be delivered in 7 days or longer. We would typically recommend that you let each group of 10-15 maximum have 5-7 days of training each with at least 1 follow up later. It is important that we (and you) see the students/workers in action after and/or during the training to ensure the highest of quality.
Use our Hotel Staff Training Provider service – Why?
We all know that excellent hotel service is hard to find these days. To ensure total guest satisfaction for the upmarket clientele, you need to offer them a unique service. Your management/head butler must be the best of the best. This sets the tone for the entire hotel. The Training Company Hotel Service has excellent references from previous training courses from hotels all across the globe.
The Hotel Staff Training Provider when you are looking for a team that is:
- Great with one-on-one service or team service.
- Run from the top down.
- Able to get enjoyment out of service.
The importance of Hotel Staff Training
Training Company Hotel Service – Focus on Emotional intelligence
We cannot stress the importance of Emotionally Intelligent and Spirited Staff. To get a perfect service team you need staff with training, understanding and common sense. All service staff must have emotional intelligence. This means intuitive people sense, empathy, and genuineness. We shall help your team gain the confidence and understanding of this.
Up your ratings on trip advisor – use us as your Hotel Staff Training Provider
All the top rating hotels on trip advisor are up there due to their level of service. This is the ONE most important factor in guest satisfaction. Much more important than state of the art design. To offer good service you need good staff. To get good staff you need systems, training and quality control. This is what we offer at our Hotel Butler Training Company. We will see that your team are:
- of five-star standard when we leave
- able to think things through before acting
- have a sense of priority
- able to pay attention to detail
- able to follow-through
- highly efficient
Hotel Staff Training – Topics and modules
- Protocol and Etiquette
- Concierge training
- Hotel Butler excellence
- Guest etiquette
- Setting up a Butler department
- Setting the Scene
- First Impressions
- Body Language
- Guest Arrival
- Garment Care and Laundry (Valeting)
- Table service
Our Hotel Service Training program is designed to ensure that the level of training meets the service needs of the hotel. The program will be tailored to the specific needs of your hotel or resort.
How to book with the World’s Elite Hotel Staff Training Provider
Contact us on +442032900143 or e-mail us on email@example.com for more information on the Hotel Service Training Company.
Watch a video from our training here
Bespoke Bureau & The British Butler Academy
26 Dover Street | Mayfair
Bank | London | W1S 4LY | UK
Recruitment Agency: +442032900142
Training Academy: +442032900143